Viewing all customer Discussions for:
Door & Window

Home Owner Stockton, CA
Jun 21, 2011
Home Owner from Stockton, CA
Jun 21, 2011
28" Channel Balance
I need to replace two 28" channel balances labeled 2740E (the E is backwards) for a window that weighs 30 lbs. I would like the guides already attached. I've attached photos of the guides to this email and I can send additional photos if necessary. I don't know the manufacturer of the window. It is ... (cont.)
Home Owner Port Aransas Texas
Jun 21, 2011
Home Owner from Port Aransas Texas
Jun 21, 2011
Spiral balance for a WinGard SH 700 window
I need to replace some spiral window balances where the metal spiral has rusted out. The windows are PGT WinGard (series SH 700, I believe - the label says "PGT - Single Hung - SH - 701"). The windows are 10 years old. The metal tube is 23" long (I may need additional lengths as well, as I haven' ... (cont.)
Handy Person Miami Fl
Jun 21, 2011
Handy Person from Miami Fl
Jun 21, 2011
30" Series 800 with stamp 30A
Hi...I have this exact balance that I need to replace on a couple of my windows. Only the stamp on it is 30A witch does not match with those you have listed for this one. I searched the stamped number and only found that you have it listed under the 31" (except for the 30" that is for sure not the ... (cont.)
Home Owner Cottonwood, Arizona
Jun 21, 2011
Home Owner from Cottonwood, Arizona
Jun 21, 2011
spring balences, need to identify
A week ago,I sent a request for identificarion of some replacement spring balences similar to your series 390 channel balences but stamped "27 C B.S.I." with the "B.S.I." part turned sideways. These 28 inch balences are for two ALENCO windows that I am anxious to repair and be able to open on these ... (cont.)
Handy Person Tarrytown, NY
Jun 21, 2011
Handy Person from Tarrytown, NY
Jun 21, 2011
Replacing my 40 year old window spline
The spline that I am trying to replace is 40 years old and oxidized and probably shrunken but the dimensions are: The new dimension (5/16) is 9/32 on the old spline and the old spline is 7/32 thick. The old spline looks about the same as the picture of the 59-061 spline. Should I buy the 59-061 ... (cont.)
Home Owner Hawaii
Jun 21, 2011
Home Owner from Hawaii
Jun 21, 2011
Marshall Window Replacement Part
Hi, I have a broken aluminum slider that I am trying to repair. The 87-153 looks quite similar to the part I need. Will this fit a Marshall window? Thank you!
Home Owner Salinas, CA
Jun 20, 2011
Home Owner from Salinas, CA
Jun 20, 2011
sash balancer and take out clips
Hello Swisco, Ineed to replace the sash balancers in a metal frames window. I have provided pictures of the sash balancer and a picture of the channel that the balancers go into. I think I need a 16" 351 channel balancer. Am I right? This is the only window of its type in my house so I'm not ... (cont.)
Home Owner Warren, Ohio
Jun 20, 2011
Home Owner from Warren, Ohio
Jun 20, 2011
Tandem Rollers for Lincoln Sliding Door
I am looking to replace the Tandem Rollers for my Lincoln Sliding glass door. It is about 20 years old and has become increasing harder to slide open and closed. Do you carry replacement tandem rollers for this Lincoln Door? What information do I need? Part Numbers or just a picture to measure ... (cont.)
Handy Person pennsylvania
Jun 20, 2011
Handy Person from pennsylvania
Jun 20, 2011
Will one (1) of the 80-110 tracks work for a double door?
Hi there, I am on your web site and looking at item # 80-110, 6' sliding top door track. I have a question about this item. In the drawing does this track hold a double door or do I need to order a 6'sliding top door track for each door? Thanks
Home Owner Georgia
Jun 20, 2011
Home Owner from Georgia
Jun 20, 2011
Comparison of 84-011 to 84-073
Except for the wheel diameter, are 84-011 and 84-073 otherwise the same size? Specifically, is the distance from the corner angle to the wheel the same?
Handy Person Maryland
Jun 20, 2011
Handy Person from Maryland
Jun 20, 2011
Spiral Balance not staying in 15-045 pivot shoe
I have windows that use 15-045 pivot shoes. The spiral balancewill not stay in the shoe. As soon as I operate the window the window they pop out?????
Home Owner Cleveland, Ohio
Jun 20, 2011
Home Owner from Cleveland, Ohio
Jun 20, 2011
repair of Pella window screens
I have Pella windows with removable screens on the interior side of the casement window. Over time the plastic corners of the screen frame have become brittle and started to break. The frame of the screen is 3/4 inches and the corners are made of plastic. The plastic corners are exposed by about 1 ... (cont.)
Handy Person Selma AL
Jun 17, 2011
Handy Person from Selma AL
Jun 17, 2011
Can the 82-002K work for both left and right?
Does the 82-002k fit both left and right? I need two and want them keyed alike if possible.
Home Owner Brooklyn, NY
Jun 17, 2011
Home Owner from Brooklyn, NY
Jun 17, 2011
Pivot bar and shoe replacement
I am looking for the exact parts (if available) or replacement parts for my windows which includes a cast zinc pivot bar and nylon pivot lock shoe.
Home Owner
Jun 17, 2011
Home Owner
Jun 17, 2011
s900 spiral pivot question
I plan on replacing my spiral sashes (for my 20 year old tilt windows that were used by the builder) with the 28" Series 900 red tip sash, and am wondering: Do I have to replace the pivots as well? They aren't broken, so I just want to make sure that they will work with what I get. I took a couple o ... (cont.)
Quick Learner Princeton, Maine
Jun 17, 2011
Quick Learner from Princeton, Maine
Jun 17, 2011
Installation instructions
I need the proper instructions to install the 40-165 hinge pins, especially to replace the middle pin. My screen door has 4 hinges but I have noticed most kits only come with 3 springs/hinge sets. I think the door in Sears, it was already on when we bought our home and I cannot find any manufacturer ... (cont.)
Home Owner Phoenix, Az
Jun 17, 2011
Home Owner from Phoenix, Az
Jun 17, 2011
Patio screen door rollers
I need to replace the rollers on the patio screen door and measured the roller, the wheel is 1 inch by a quarter inch wide at the back of the bracket and the length of the bracket is about 2 1/2 inches long. I have submitted a couple of pictures and hope you can help. It looks like the moss patio ro ... (cont.)
Quick Learner chattanooga tn
Jun 17, 2011
Quick Learner from chattanooga tn
Jun 17, 2011
Will the 40-089 fitt Papaiz?
will this fit in a papaiz 323 storm door
Quick Learner Texas
Jun 17, 2011
Quick Learner from Texas
Jun 17, 2011
replacement sliding door roller assemblies
I am trying to identify a replacement part for my sliding door rollers. The dimensions of the housing are 9/16" wide (3/4" tabs), 1" high, 2 1/8" long (main housing). Pics attached. Thanks for any help!
Contractor Newburyport Ma
Jun 16, 2011
Contractor from Newburyport Ma
Jun 16, 2011
Corner key for replacement window screens
I'm looling for corner keys for replacement window screens they are aprox 1 3/8" x 1 1/4" x 7/32 please see attached photo's Thank You Keith