Viewing all customer Discussions for:
Other
Professional
Elizabeth NJ
Oct 8, 2021
Professional from Elizabeth NJ
Oct 8, 2021
Sash Balance
Andersen series 200
Home Owner
Illinois
Oct 8, 2021
Home Owner from Illinois
Oct 8, 2021
I need smaller 3/4" closet roller wheels
I ordered the 23-087 on order number 1734353. See my picture, attached. The roller looks like my original (the black wheeled roller, loose). Your roller wheels are now white (attached to the door in photo). However my real issue is my rollers are 3/4", but on the 23-087, they're 7/8, and they do ... (cont.)
Contractor
Greer, SC
Oct 8, 2021
Contractor from Greer, SC
Oct 8, 2021
Replacement block and tackle
There are no markings of any kind on the broken closers. window closers for double hung 52" high windows. The windows are about 20 y/o. I need 4 sets of closers.
Quick Learner
Hoboken
Oct 8, 2021
Quick Learner from Hoboken
Oct 8, 2021
Coil balance
Hi I am looking for a coil balance (see picture) 6lb x 6lb x 10lb.
Contractor
Ambridge, PA
Oct 8, 2021
Contractor from Ambridge, PA
Oct 8, 2021
Andersen Sash Balance
I need both a left and right balance for this window.
Purchasing Agent
Westerville Ohio
Oct 8, 2021
Purchasing Agent from Westerville Ohio
Oct 8, 2021
Needing parts
HelloMy name is Debbie I am from Otterbein Service Department I am needing these parts if you sell them. The company I purchased them from before has gone out of business can you help I need 12.ThanksDebbie
Handy Person
Walworth wi
Oct 8, 2021
Handy Person from Walworth wi
Oct 8, 2021
Truth operator
Looking for help to determine which operator can replace my Truth operator number 45251 with arm 31850 sending pictures hope this helps. David.
Home Owner
California
Oct 8, 2021
Home Owner from California
Oct 8, 2021
Need replacement for my broken sliding door lock
Hi there, Which locking system do I need to replace my sliding door lock. See photos of the outside and inside plus the locking side. Thanks, Elias
Quick Learner
Lakeland, Fl
Oct 8, 2021
Quick Learner from Lakeland, Fl
Oct 8, 2021
Widow guide?
Inside the track of my window is a tube 30 inches long and 1/4 inch wide with a twisting rod inside (guide?) that appears to have broken off from the bottom. Is this replaceable and how do I disconnect the bottom piece? The top seems easy enough, just being a screw but the bottom seems like a leaver ... (cont.)
Home Owner
Boynton Beach, FL
Oct 8, 2021
Home Owner from Boynton Beach, FL
Oct 8, 2021
Double Wheel Closet Guide
I can see this part as the whole but mine has two wheels on it. If there is a way to get just the wheel that seems to just snap on
Quick Learner
Washington DC area
Oct 8, 2021
Quick Learner from Washington DC area
Oct 8, 2021
Casement window limiter for Mi Windows
Do you have these available? I need about 40Mickey
Home Owner
Indianapolis in
Oct 7, 2021
Home Owner from Indianapolis in
Oct 7, 2021
Window locks
Hi , I would love to get help finding this latch lock. Thanks
Home Owner
St. Louis, MO 63129
Oct 7, 2021
Home Owner from St. Louis, MO 63129
Oct 7, 2021
Acrylic Center Guide for Shower Doors
Hello, I had a Showerite #390C - Chrome - Frameless Shower Doors with Clear Glass installed in my bathroom on 09/17/01. Since that time I have been able to purchase the acrylic center guide for the doors however, I can't seem to find it now. I'm hoping you can provide me the information as to where ... (cont.)
Home Owner
CT
Oct 7, 2021
Home Owner from CT
Oct 7, 2021
Guardian sliding glass door replacement handle
Hello, I'm in need of a new handle for my sliding glass door. Ive tried buying multiple ones in local stores but always seem to be a bit off in size. I think I threw the handle away and suprised I took these pics. Its been out a few months. I found the stamp on the glass which is backwards but what ... (cont.)
Quick Learner
Michigan
Oct 7, 2021
Quick Learner from Michigan
Oct 7, 2021
Kitchen window
Cannot find any marking on hardware and not sure if how it opens cause it has been broken since before we moved in.
Handy Person
Miami, florida
Oct 7, 2021
Handy Person from Miami, florida
Oct 7, 2021
Shower door top roller
Looking for this exact shower door roller replacement.
Home Owner
Chelsea
Oct 7, 2021
Home Owner from Chelsea
Oct 7, 2021
Window screen clip
All of the window clips in my house are broken or breaking
Quick Learner
California
Oct 7, 2021
Quick Learner from California
Oct 7, 2021
Window sash top guide
I must have ordered the wrong size. I assumed the 5/8 were universal. These measure top to bottom 2 1/4 inch. Top to top hole 1 1/8 inch and side to side 5/8 inch. Can you please help me out with the correct part? Thank you.
Home Owner
Barrington, IL.
Oct 7, 2021
Home Owner from Barrington, IL.
Oct 7, 2021
Missing frame latch and keyed inside lock - brand SIMONTON
Missing frame latch and inside keyed lock
Handy Person
San jose California
Oct 7, 2021
Handy Person from San jose California
Oct 7, 2021
Channel Balances
Need new channel balances R-Hand L-Hand 31-3/4"long part #3130 lll Thank you David