Viewing all customer Discussions for:

82-238 Double Hook Mortise Lock

I have just received the replacement double hook mortise lock (82-238). I saw your single hook video on installation. Do you have a video to help me install the double hook? Or can you send me an email with instructions? I had hoped that these would have come with the part. Thank you. ... (cont.)

I have a Certainteed patio door handle that the locking mechanism broke in the locked/closed position. The door is marked NewCastle XT SGC 070-066 and has a double hook mortise lock. I

The locking mechanism for our sliding door broke and needs to be replaced. Let me know if you need further information.

Top 2 holes are 6 5/8... bottom 2 are 5 3/4 apart. This is for my slider door need to replace the hardware only

Help me identify this part. Where do i get a replacement. Keep the burglars out

I am inquiring about finding the same door handle set as the one that is on the photos attached. If you could please offer some assistance that would be a major help. Thank you in advance

Just moved into a new house and would like to change my locks. The patio door has a key lovk so I've dismantled it, but the replacement I got at Home Depot does not quite fit. I have no idea what brand the door itself is, nor do I know what to look for. Help?

Can you help me confirm if this is the correct lock for a New Castle XT DOUBLE HOOK MORTISE LOCK Product Code: 82-238 also need a screen door and additional rollers for the screen door Thanks

Looking for replacement for damaged mortise. Double hook. Dimensions are noted on photos. Thanks David

I need a latch for Legance 3 Patio Door, Type: DDSG Code: TRI-K-36

My tenants broke the lock on my sliding glass door. The company that made the door has since been purchased by Milgard and the same locks are not available locally. The measurements for the 82-238 match my lock, but I would still like you to confirm that there is a match before I order a replacement ... (cont.)

Hello. I recently ordered and received a double hook mortise lock (part no. 82-238). The good news is it fits just right. The bad news is my problem isn't solved. The key just keeps spinning and spinning when I turn it. I have attached a picture of my current lock. Any suggestions? Thank you! ... (cont.)

Hello! I was hoping you could help me out. I have a Certainteed sliding glass patio door and the internal door lock mechanism (mortise lock?) broke. I have attached a picture that will hopefully help you to identify it. Is this part replaceable? I am not sure what type of measurement is needed ... (cont.)

We have a sliding patio door installed in 2010. I cannot contact the contractor (possibly out of business or moved). A few months ago the locking mechnasism broke. I'm trying to locate parts to replace the locking mechanism. I think I remember the builder saying he used Certainteed windows, so it mi ... (cont.)

Hello, I need to get a keeper for my Patio Door. I believe the door is a PRO 960S. I sent a picture of the tag from the door as well as the lock itself. Could you please let me know the correct part I should order? Thank you very much! Matt

I have a Double-hook Mortise lock in my sliding glass door. It looks identical to your 82-238. To make sure I am trying to take the old lock out of the door. I have removed the four screws on the lock face, and I have removed the two screws holding the handle on. I can't get the handle off t ... (cont.)

Hello, Do you think the attached photo is your item 82-238? The dimensions and appearance seem to match. Thanks

Something broke inside what I believe is a 82-238. The door is closed an I am unable to access the face plate to remove it. Any thoughts on how to unlock?

Need this hard to find replacement mortise multi-point lock with keeper

part measures 8 and half inch tall 1 inch wide holes measure 5and half inch center white