Viewing all customer Discussions for:
S385-21 21" Series 385 Channel Balance
S385-21 21" Series 385 Channel Balance
Quick Learner
British Columbia
Apr 28, 2026
Quick Learner from British Columbia
Apr 28, 2026
Counter balance
Hi just want to double check that I need the 21" 385 counterbalance with the 2040 spring. thanks
Quick Learner
Apr 18, 2026
Quick Learner
Apr 18, 2026
Window balance
Unsure what model Window balance this is. from top to bottom is around 22.5 in and 0.5 inches wide. I need to replace my current one.
Handy Person
Home windows
Apr 6, 2026
Handy Person from Home windows
Apr 6, 2026
Window tension assembly
My plastic parts of the spring assembly have broken. So I need the whole tension Spring Assembly. Windows wont stay up.
Quick Learner
San Jose CA
Mar 31, 2026
Quick Learner from San Jose CA
Mar 31, 2026
Channel balance.
Is the 2020? The the length, and if it's the length, why does it measure 21 inches? I would like to know the correct replacement Also, what is the correct weight for this balance.
Quick Learner
Lathrop, CA
Mar 22, 2026
Quick Learner from Lathrop, CA
Mar 22, 2026
Balancer for Milgard non-tilting sash, 1/2" channel
Please help me identify the replacement part, thanks!Chris
Handy Person
McCall Idah0
Feb 22, 2026
Handy Person from McCall Idah0
Feb 22, 2026
20-4 LN Caldwell
Looking to replace these on an Alpine window from the 90's. Any help appreciated. One is completely missing and the other is rusty,
Purchasing Agent
Edison, NJ
Feb 11, 2026
Purchasing Agent from Edison, NJ
Feb 11, 2026
Window Balances
Please see attached pictures of the part needed. Need both left and right, and also some plastic end pieces I think they are called shoes?
Contractor
Huntington Beach, CA.
Feb 6, 2026
Contractor from Huntington Beach, CA.
Feb 6, 2026
Failed single hung milgard balancers.
Are these parts replaceable?
Home Owner
San Diego
Feb 2, 2026
Home Owner from San Diego
Feb 2, 2026
Window hardware identification help
Help identify window part from photos
Home Owner
Mission Viejo CA
Jan 31, 2026
Home Owner from Mission Viejo CA
Jan 31, 2026
Window Channel
Trying to figure out which channels to order 21 inchs
Handy Person
Temecula CA
Nov 2, 2025
Handy Person from Temecula CA
Nov 2, 2025
Non-Tilt Channel Balance 20-4 A05 CMC 8
This is the only stamp on the hardware.
Handy Person
Portland, or
Oct 5, 2025
Handy Person from Portland, or
Oct 5, 2025
Channel balances
Strings broken, so probably not run correctly. Cannot find brand name on window. Channels have 2040 stamped on them. Each channel is 21" long.
Home Owner
Hawaii
Oct 1, 2025
Home Owner from Hawaii
Oct 1, 2025
21" Channel Balance 20-9
Need Replacement part model number
Home Owner
Maui
Sep 27, 2025
Home Owner from Maui
Sep 27, 2025
Channel slide for Milgard window
Window is 20h x 24w glides are 20" not including plastic catches on top and bottom. Glides are ½ inch wide and deep. Need four glides.
Quick Learner
Sep 22, 2025
Quick Learner
Sep 22, 2025
Which spring strength do I need?
I'm pretty sure I need the s385 balance, but I'm not quite sure how to read the label to determine the spring strength. Would the 20 5 marking indicate a 2050 spring? Thank you!
Home Owner
Auburn, WA
Sep 17, 2025
Home Owner from Auburn, WA
Sep 17, 2025
Need replacement balance
Seems to be 21" by 1/2", but I can't seem to find an exact match.
Quick Learner
Sep 1, 2025
Quick Learner
Sep 1, 2025
Window balance replacement
21 inch, .5 inch wide ... window sash weighs 20.6 lbs
Home Owner
Hawaii
Aug 26, 2025
Home Owner from Hawaii
Aug 26, 2025
20 5 aw cmc 7 balancer
I need 2 sash balancers. They are 21" long each metal to metal
Home Owner
Cranston R.I
Aug 20, 2025
Home Owner from Cranston R.I
Aug 20, 2025
Window part
Channel balance with 20B stamp and b.s.i on tpo