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15-212 Pivot Shoe, 3/8" Thick

I am trying to locate a pivot shoe for my windows. I was told that they are possibly Capitol 740 series. The pivot shoe that I ordered from your company was a perfect fit except for the hole that the window attaches/pivots on because it needs to be larger. Do you all have something with these measur ... (cont.)

I ordered the 15-134 based upon the look and color of the center. When i recived them and put them side by side the center hole size i need is larger then your 15-134. Which model do i need and how do i return?

I need a pivot lock shoe for a Carefree vinyl window the is 15/16 wide x 2 1/4 high x 3/8 thick. The locking portion pushes against the back wall, not the sides. Thanks

I have 7 windows Better Built purchased in 2004 they are aluminum size 52 3/4 x 62 3/4 model 740 series. I need pivot shoe replacements size aprox. 2in long thickness 1/4in 15/16 in wide color insert is black. Any help would be appreciated.Can I send a sample?