Viewing all customer Discussions for:
82-260 Multi-Point Mortise Lock with Pocket Plate, 12"
82-260 Multi-Point Mortise Lock with Pocket Plate, 12"
Home Owner
North Royalton
Aug 16, 2024
Home Owner from North Royalton
Aug 16, 2024
Patio door
I just bought this condo so I don't know the name. I need a replacement handle. The part it locks into is fine. The locks unfortunately broke. I have attached pictures.
Home Owner
Michigan
Aug 13, 2024
Home Owner from Michigan
Aug 13, 2024
Need replacement handle
Can you please seen me the part number for the Handel assembly Thank you in advance Heather
Quick Learner
Buffalo NY
Aug 6, 2024
Quick Learner from Buffalo NY
Aug 6, 2024
The lock broke out of the door
Not sure who the door manufacturer is but the little part going in the door broke.
Contractor
Manitowoc, WI
Aug 5, 2024
Contractor from Manitowoc, WI
Aug 5, 2024
Patio Door Hardware in Black
Printing in lock says Keynetic Imperial USA
Quick Learner
Sewickley, Pa
Jul 31, 2024
Quick Learner from Sewickley, Pa
Jul 31, 2024
-wrong size- trying to reorder correct size
GreetingsI ordered Truth replacement locks for a sliding glass door. I ordered the wrong size. I called customer support and they recommended that I send you a picture to confirm a new order for what I believe to be the 9 7/8 size. They also suggested that you could help initiate a return for the i ... (cont.)
Quick Learner
Jul 24, 2024
Quick Learner
Jul 24, 2024
Sliding door latch
Imperial 7800877 12 1/2 inches overall 12 inches center hole the center a hole inch and three-quarter deep dogs point away from each other
Home Owner
Mystic Ct
Jul 17, 2024
Home Owner from Mystic Ct
Jul 17, 2024
Door lock deck
Pat # 5:820:170
Quick Learner
Jul 11, 2024
Quick Learner
Jul 11, 2024
Slider door latch. I cannot find a number or a name on the slider glass door. The picture is the part I need.
Need parts for a slider door
Home Owner
Boston
Jul 9, 2024
Home Owner from Boston
Jul 9, 2024
Sliding doot handle and mortise
Sliding door handle and mortise on patio door. Mechanism will no longer catch and lock the door. Locksmith installed a single mortise even though we said it needed a double mortise. Unit is about 10 inches with screws about 4 inches apart. Unable to find parts at big box stores.
Handy Person
Canton Illinois
Jun 18, 2024
Handy Person from Canton Illinois
Jun 18, 2024
Mortise Lock with recessed faceplate
I have a Pella Sliding patio door (part number unknown). Someone forced their way in and broke the lock. It has 2 locking hooks and a 1/2 inch recessed faceplate. (I have included measurements and patent numbers on the pictures. I found a 12 1/2 in. Lock with recessed faceplate and a 9 /78 in. Lock ... (cont.)
Home Owner
NJ
Jun 15, 2024
Home Owner from NJ
Jun 15, 2024
Need complete handle set
Need additional parts as per photo
Home Owner
Isle of Palms, SC
Jun 2, 2024
Home Owner from Isle of Palms, SC
Jun 2, 2024
Sliding glass door lock and handle replacements
Hi there, my lock no longer works so I'm trying to find a replacement. Can you help identify?
Home Owner
North Brunswick NJ
May 25, 2024
Home Owner from North Brunswick NJ
May 25, 2024
Sliding door lock
Looking to replace this set
Home Owner
Ankeny, Iowa
May 11, 2024
Home Owner from Ankeny, Iowa
May 11, 2024
Patio door multi-point mortise lock with pocket plate (12")
I ordered a multi-point mortise lock replacement for my patio door, and I can confirm that it is the exact same lock as my former one (both have Patent #'s 5.264.252 and 5.820.170 engraved on them. The old lock was manufactured in Sep 2008, and the new one was manufactured in Jul 2021 (A1). I have ... (cont.)
Quick Learner
Savannah Georgia
May 5, 2024
Quick Learner from Savannah Georgia
May 5, 2024
I need the handles and the internal parts for this. Can you help?
I need the handles and the internal parts for this. Can you help? I'm assuming I need a new internal part to match a new handle with the locks? I need to order a set together correct? this shows the hole sizes of the handles that were taken off and missing. Thank you for your help ... (cont.)
Home Owner
North Carolina
Apr 21, 2024
Home Owner from North Carolina
Apr 21, 2024
Truth lock and thumb turn replacement
I need to replace/repair the tumbler lock and thumb turn on this door handle. I don't have the keys for it and the thumb turn is missing. Is it easier to just replace the entire handle and lock? Or are there replacement parts? Thanks!
Handy Person
Barberton, Ohio
Apr 17, 2024
Handy Person from Barberton, Ohio
Apr 17, 2024
Lock
We would like to add keyed lock what do we need to buy? Can we just add lock or do we need to buy complete handle. Thank You Otmer Evans
Home Owner
California
Apr 10, 2024
Home Owner from California
Apr 10, 2024
Replacement two point mortise lock
I believe this is a Truth part number 32613. Is there a replacement available?
Home Owner
Kansas City, MO
Apr 8, 2024
Home Owner from Kansas City, MO
Apr 8, 2024
Which keyed handle set will fit my existing mortise lock
Hello, reaching out as a company installed my sliding door. Window World to be exact. I'm looking to replace the current handle with one that locks. My mortise lock looks just like product code 82-260. And the measurements align. I wanted to be certain that I could replace the handle with product co ... (cont.)
Home Owner
Sioux Falls SD
Apr 1, 2024
Home Owner from Sioux Falls SD
Apr 1, 2024
Jammed Patio Sliding door
PAT #:6.264.252 is written on one end and PAT#:5.820.170 is written on the same side but opposite end We have not been able to find anyone to help replace our door handle, only a local handyman that was able to unlock it and remove it for us. Everyone says they do not work on these locks. ... (cont.)