Viewing all customer Discussions for:
82-265 Multi-Point Mortise Lock with Face Plate, 11"

82-265 Multi-Point Mortise Lock with Face Plate, 11"
Home Owner Hudson fl
Apr 23, 2025
Home Owner from Hudson fl
Apr 23, 2025
Sliding door locking mechanism
The only mark on it says patent pending
Quick Learner CT
Apr 22, 2025
Quick Learner from CT
Apr 22, 2025
Need door handle for slider
Saw in a search your part 82-030 handle may work on this door? Simonton 6100 series from Home Depot. Let me know
+1
Quick Learner Simi Valley, CA
Apr 20, 2025
Quick Learner from Simi Valley, CA
Apr 20, 2025
Door Latch mechanism is not working.
I have attached pictures per instructions showing all angles of the door handle/ latch lock device. It has a patent number:5820.170. I am looking for 2 replacements as I have 2 sliding doors with the same handle/latch. What parts do I need to order. Thank You!
+2
Handy Person New jersey
Apr 19, 2025
Handy Person from New jersey
Apr 19, 2025
Quick Learner
Apr 16, 2025
Quick Learner
Apr 16, 2025
Sliding glass double locks
Sliding glass double locks.
+2
Home Owner Camp Hill, PA
Apr 13, 2025
Home Owner from Camp Hill, PA
Apr 13, 2025
Patio door lock
Our old piece jams up. The top piece is loose and falls down on its own. I purchased a new piece from Amazon. It doesn't seem to work. Does it have to do with the added jam button?It appears it's not on our old piece, but this new piece has it.
+1
Quick Learner South Carolina
Apr 11, 2025
Quick Learner from South Carolina
Apr 11, 2025
Sliding door lock needed
I need to purchase pat # 6 264 252 and pat# 5820170
Landlord Orlando
Apr 10, 2025
Landlord from Orlando
Apr 10, 2025
Internal Lock
Good Morning, I hope this message find you well. I'm looking for this internal lock. at this moment those are the photos I have and I would like to know if with them you would be able to identify the lock.
+6
Quick Learner
Apr 8, 2025
Quick Learner
Apr 8, 2025
Multi-Point Lock for Sliding Glass Door Sliding door lock
I need sliding door multipoint lock. please suggest lock, Sliding Glass Door Multi-Point Keeper and handle with key. GuardianGENEVA, NYANSI Z97.1-200916 CFR 1201 IISAFETY TEMPEREDSGCC 2259 I/8UACAN/CGSB-12.1-M
+2
Handy Person
Apr 8, 2025
Handy Person
Apr 8, 2025
Jeld Wen Handle - Right Side
Hi - I spoke to customer service at Jeld Wen and they referred me to you folks. I spoke to CS and they asked me to send a photo of the part.My interior door lock assembly switch broke off. Jeld Wen said the part was upgraded and need the handle assembly & the interior lock mechanism. This is t ... (cont.)
Professional Charleston SC
Apr 4, 2025
Professional from Charleston SC
Apr 4, 2025
Sliding door
Can you please advise which replacement device we can use for this mechanism
+1
Handy Person Arvada Colorado
Mar 30, 2025
Handy Person from Arvada Colorado
Mar 30, 2025
Patent number: 6.264.252. Other side 5820.170
Inner hooks, with handle no key locks and all screws.
Handy Person Modesto, California
Mar 29, 2025
Handy Person from Modesto, California
Mar 29, 2025
Sliding patio door handles and latch
I need to replace the handles to this sliding glass door. Looks like I need new handles and the center latching mechanism. No hardware store has this type tho. There's a sticker of the inside that reads SGD R20.96x96.I'm assuming the first is a model followed by a size. Hope it helps. ... (cont.)
Quick Learner Arizona
Mar 26, 2025
Quick Learner from Arizona
Mar 26, 2025
Door handles
Door came with no handles, do you have any for this model?
+1
Quick Learner Vancouver, Canada
Mar 25, 2025
Quick Learner from Vancouver, Canada
Mar 25, 2025
Owner lost the patio door keys
Hello, The owner lost the keys for the sliding door mortise lock. The lock functions perfectly, but need to change the key cylinder to have keys. Could you advise which model I should buy? Do you ship to Vancouver, Canada? If so, how long is the shipment and can I buy locally? Thanks! ... (cont.)
+1
Home Owner
Mar 25, 2025
Home Owner
Mar 25, 2025
Broken sliding door lock
One of the latches on this lock is broken. I have no info on the manufacturer since this door was here when we moved in. I couldn't find anything to help at any hardware stores. Hoping to find something here.
+2
Friend Redondo Beach, CA
Mar 19, 2025
Friend from Redondo Beach, CA
Mar 19, 2025
Sliding glass door handle
Hello, My friend is looking to replace this door handle. A door company came out to take a look and recomended replacing the doors because it would be too hard to find parts that match. I am hoping you can help.
Home Owner Riverside, CA
Mar 19, 2025
Home Owner from Riverside, CA
Mar 19, 2025
Need a replacement lock
We bought a house and the sliding patio door doesn't have a working lock. I did a reverse Google search which led me to your site. Can you help me make sure I'm ordering the right thing? Thanks!
+1
Home Owner Reading, PA
Mar 14, 2025
Home Owner from Reading, PA
Mar 14, 2025
Sliding door lock
I am in need of a replacement sliding door lock. Images attached.
Quick Learner
Mar 12, 2025
Quick Learner
Mar 12, 2025
Replacement part help
Could you please send a replacement part number and price for the picture included?