Viewing all customer Discussions for:
82-265 Multi-Point Mortise Lock with Face Plate, 11"
82-265 Multi-Point Mortise Lock with Face Plate, 11"
Home Owner
Lancaster, CA.
Dec 29, 2017
Home Owner from Lancaster, CA.
Dec 29, 2017
Do I need the anti-slam button?
My lock matches the 82-239 but does not have the anti-slam button. Do you have another lock without the button? Or can I drill a hole in the face-plate?
Home Owner
New Market, AL
Feb 4, 2015
Home Owner from New Market, AL
Feb 4, 2015
Mating Keeper/strike for 82-265?
I purchased a new 82-265 lock mechanism this week, but it doesn't engage properly on our existing door frame/strike plate/keeper. Do you sell the door frame/strike plate/keeper that matches the 82-265? If so, what is the model number and do you have it on your website? Thanks.
Quick Learner
Ohio
Aug 25, 2014
Quick Learner from Ohio
Aug 25, 2014
External key + Handle Assmebly to match 82-265
Team,Based on measurements I beleive I have an 82-265 lock on my sliding glass door. What is the part number for the optional external key assembly? I see a few and want to be sure before ordering. TY
Quick Learner
Biloxi,Ms 39531
Aug 21, 2026
Quick Learner from Biloxi,Ms 39531
Aug 21, 2026
Replacement of complete door handle and hardware lock assembly
I need to replace the complete door handle and hardware with lock assembly for this door . Please help me...
Quick Learner
Panama City fl
Aug 15, 2026
Quick Learner from Panama City fl
Aug 15, 2026
Sliding glass door latch
I bought a sliding glass door about 6 years ago from Home Depot and the latch is broken , I have been unable to find a replacement for it , faceplate is around 11 3/4 total length
Quick Learner
Panama City, Florida
Aug 8, 2026
Quick Learner from Panama City, Florida
Aug 8, 2026
Locking mechanism broken
Hello! I am looking to replace the locking mechanism on our door. The only information provided is on a blue sticker left within the track. NAMI-302187MAKE DATE: 07/03/2019WARRANTY: 35811631SALESORDER: A8610205 How do I find out how to get a replacement lock for this door? Any assistance you could ... (cont.)
Handy Person
Colonie, New York
Aug 8, 2026
Handy Person from Colonie, New York
Aug 8, 2026
door latch for patio sliding glass door
There are no ID anywhere on door or latch. It looks like a Swisco model (?) The mechanism seems to be the problem. The lever does not seem to have any effect when door is open or shut. It's about 8 years old; builder original. Thanks.
Home Owner
Clearwater, Florida
Aug 8, 2026
Home Owner from Clearwater, Florida
Aug 8, 2026
Vinyl patio door dual lock
I need a replacement for this sliding patio door mortise lock. The lock has two hooks and a separate faceplate. The faceplate measures approximately 11¾ inches overall. The lock mechanism is approximately 10 inches long on the front and 9½ inches on the back because the rear is angled. ... (cont.)
Home Owner
Waukee, IA
Aug 5, 2026
Home Owner from Waukee, IA
Aug 5, 2026
Help with new lock and maybe door handle?
Pictures are of my lower walkout sliding door, which is functioning. I have an identical door coming off the upper deck which the lock was stuck. I have removed the lock from the door so I can at least close it. Needing to find a replacement. The stickers on the door frame are all worn off, so I can ... (cont.)
Quick Learner
Aug 4, 2026
Quick Learner
Aug 4, 2026
Lock replacement
Trying to locate a replacement part number for the lock assembly in my sliding glass door
Friend
Toronto
Jul 26, 2026
Friend from Toronto
Jul 26, 2026
Novatech Discretion patio door handle set
Hi, I am looking to replace the handle set of my patio door. I don't see any model number or name beside the Novatech Discretion which is the logo on the door. For dimension please see attached photos. thank you.
Quick Learner
Bradenton, Florida
Jul 25, 2026
Quick Learner from Bradenton, Florida
Jul 25, 2026
Replacement mortise lock
Hi, I'm looking to find a replacement Swisco/PGT mortise lock. I've attached images below. Any help would be greatly appreciated. Thank you!
Quick Learner
Sarasota, FL
Jul 25, 2026
Quick Learner from Sarasota, FL
Jul 25, 2026
sliding glass door frame latch
Middle part of the single piece is bent and broken in one piece, making it stick out from frame and difficult to lock
Handy Person
Myrtle Beach
Jul 22, 2026
Handy Person from Myrtle Beach
Jul 22, 2026
Sliding door mortise lock
I do maintenance on these doors we have ordered some from you before and we are needing some more
Quick Learner
Mokena, IL
Jul 21, 2026
Quick Learner from Mokena, IL
Jul 21, 2026
Replacement Patio Door Handle for JELD-WEN
Hello, I have an older JELD-WEN vinyl handle with long escutcheon plate and the actuator hub in the handle broke off so I need to replace this handle, although I am told JW has been discontinued. The handle has 3-15/16" mounting hole spacing. The mortice lock seems to be working fine and carries pat ... (cont.)
Quick Learner
Dayton Nevada
Jul 21, 2026
Quick Learner from Dayton Nevada
Jul 21, 2026
Replacement handles
After talking with JW doors they referred me to you for hardware. I'm looking to replace this due to a broken locking lever. While looking at your website I see that you also have keyed versions of the handles available. Would that work with my configuration?
Contractor
Poway CA
Jul 20, 2026
Contractor from Poway CA
Jul 20, 2026
please identify sliding glass door hardware
Their are no numbers or names, on the exterior of the pards, i do not recognize the brand of the replacment sliding glass door.
Quick Learner
Boulder, CO
Jul 19, 2026
Quick Learner from Boulder, CO
Jul 19, 2026
Jeld Wen door handle replacement.
I need to replace the entire handle including lock mechanism. I think it is 15 years old. Came with a vinyl door.
Home Owner
Las Vegas
Jun 30, 2026
Home Owner from Las Vegas
Jun 30, 2026
Door handle for glass slider
The inside handle broke.
Home Owner
NY
Jun 27, 2026
Home Owner from NY
Jun 27, 2026
Lock to patio door broke
Need replacement door handle for attached door