Viewing all customer Discussions for:
82-265 Multi-Point Mortise Lock with Face Plate, 11"
82-265 Multi-Point Mortise Lock with Face Plate, 11"
Quick Learner
Okeechobee, FL
Dec 29, 2025
Quick Learner from Okeechobee, FL
Dec 29, 2025
Door Hardware Replacement
I have an Anderson sliding glass patio door handle that has broken. Photos with specs are attached.It is a Silver Line 8002344228. The recommended replacement legacy handle 82-086 is 8 1/2" top to bottom not 9 1/2". Thsi should not make any difference if the rest of the mortice and door handle spe ... (cont.)
Quick Learner
California
Dec 26, 2025
Quick Learner from California
Dec 26, 2025
I need a strike plate for this lock
I am hoping you carry this brand. There is a plastic housing at the jamb side moveable up and down but the strike plate or receiver plate is missing.
Handy Person
North Carolina
Dec 26, 2025
Handy Person from North Carolina
Dec 26, 2025
Door handle
I am trying to find the plate the latches hook into. Would you kindly guide me in my search.
Home Owner
Portland or
Dec 20, 2025
Home Owner from Portland or
Dec 20, 2025
Mortise broken
The top hook of the mortise lock won't go back in. I think we need to replace the whole thing. It's 10inches long.
Quick Learner
Dec 16, 2025
Quick Learner
Dec 16, 2025
Sliding Door Lock
Hi, Do you think you have anything similar? Thank you!
Handy Person
Aashburn Virginia
Dec 15, 2025
Handy Person from Aashburn Virginia
Dec 15, 2025
Silverline 5800 Sliding patio door
Pls suggest which door lock is replacement lock for this door.
Quick Learner
United States
Dec 15, 2025
Quick Learner from United States
Dec 15, 2025
SGD parts help please
Hi, I’m needing help to ID the parts I need to order please based on the attached pictures. I need both the handle set and the latch mechanism with lock and key please. Thank you!
Quick Learner
rochester,NY
Dec 12, 2025
Quick Learner from rochester,NY
Dec 12, 2025
door handle and internal lock
I tried calling the company we purchased our sliding glass door from and they are telling me they can not help me. This is the information on the sticker for my door could please let me know if you carry the door handle and lock? The lock broke and we have no way of locking our slider. Looking to ge ... (cont.)
Home Owner
Gardnerville, NV
Dec 8, 2025
Home Owner from Gardnerville, NV
Dec 8, 2025
Sliding Door Latch, Mortise type.
Hello. Have a sliding door without markings or ID that I have found. Latch locked up, cannot show you the latch arms (there are two). It is marked Patent Pending and has a "4" on both sides both slot for lock cylinder. The latch is 11.75" long overall on face plate. the mortise lock itself is 8" ... (cont.)
Home Owner
Boston
Dec 8, 2025
Home Owner from Boston
Dec 8, 2025
Door handle
Hello, I am looking for a replacement handle for the parts that are attached. The Mortus lock is 82–265. I want to be sure I am purchasing the correct handle replacement. I think it is 82 – 086. Can you confirm? thanks, Sim
Home Owner
Texas
Dec 5, 2025
Home Owner from Texas
Dec 5, 2025
Product ID 5800 / Actual Size 95 5/8 x 80
Hello, I'm in need of a replacement locking mechanism for my sliding door. The information below is listed on the warranty sticker. As you can see, the locking switch has broken off so I'm sure that I will need to replace the entire handle. Any assistance in locating the right part is appreciated ... (cont.)
Home Owner
Boerne TX
Nov 22, 2025
Home Owner from Boerne TX
Nov 22, 2025
JW almond colored patio sliding door handles with latch
JW double patio slidind door handles withe a double latch, the handle locking latch broke off but als want to replace the handles since the paint has come off , almond colored
Home Owner
colorado
Nov 20, 2025
Home Owner from colorado
Nov 20, 2025
Milgard sliding door lock
would like to replace lock without changing holes with one that has key on outside
Professional
Columbus ga
Nov 18, 2025
Professional from Columbus ga
Nov 18, 2025
Patio door lock
Its an internal lock assembly
Quick Learner
Tennessee
Nov 17, 2025
Quick Learner from Tennessee
Nov 17, 2025
Locking mechanism
I ordered this bracket doesn't fit. I don't know if I need a whole handle to make it fit. The bracket I ordered is the correct length but has some other features my bracket doesn't have. Like the new one has a plunger in the front. don't have something that will work or how to make this work? ... (cont.)
Quick Learner
United States
Nov 17, 2025
Quick Learner from United States
Nov 17, 2025
Purchased 82-265
At times the mortise hooks do not engage with the latch. The patio door looks locked but it can be opened. Additionally, at other times when attempting to engage the mortise hooks they do not engage all the way as if they are striking the latch and go no further. The anti slam button is activated. ... (cont.)
Contractor
Nov 14, 2025
Contractor
Nov 14, 2025
Sliding door handle
Hello. I am trying to source this handle in new. Can you help?kamran
Handy Person
Bradenton
Nov 13, 2025
Handy Person from Bradenton
Nov 13, 2025
Exterior sliding door mortise. Need flat pin to engage locking mechanism.
Need replacement plus flat pin to engage locking mechanism.
Home Owner
Charlotte NC
Nov 10, 2025
Home Owner from Charlotte NC
Nov 10, 2025
Replacement Parts for Patio Door handle and Lock
I would like to purchase replacement parts for my sliding patio door. Lock is not operating and wanted to replaced worn door handle as well.
Handy Person
PLEASANTVILLE, NJ
Nov 6, 2025
Handy Person from PLEASANTVILLE, NJ
Nov 6, 2025
NEW MORTISE LOCK
ATRIUM COMPANIES 332 VINYL SLIDING GLASS DR WITH FIN & FINLESS INSTALL 332