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39-239C SS Encore Awning Operator, Sill Mount

My dog busted through the open window and bent the metal awning operator. The plastic clips also got busted The casing that holds the crank, shown in pygem4.jpg measures 5 inches. I'm looking for the replacement parts.

I have a few operators that work to open the window and close the window up until the last 3-4 inches or so. I have to help the window close by pulling it in. Would changing the operators help fix this issue? I am assuming one of the gears may be worn from tenants trying to close the windows when th ... (cont.)