Viewing all customer Discussions for:
Door & Window

Contractor Massachusetts
Sep 1, 2024
Contractor from Massachusetts
Sep 1, 2024
Recently purchased pivot bar item # 26-466 for this same window
Looking to replace pivot shoe cam. It appears to be removable from the assembly.
Quick Learner Massachusetts
Sep 1, 2024
Quick Learner from Massachusetts
Sep 1, 2024
Andersen double hung window sash balance
No item number on window but glass shows CIG-2-3-92. What sash balance do I need to order for replacement?
Quick Learner West Virginia
Sep 1, 2024
Quick Learner from West Virginia
Sep 1, 2024
Balance coil help
Trying to replace the balance coils on a double hung window and can't seem to find the right ones. This is a double coil with 5k stamped on both coils. I'm looking to replace the coils and the "shoe", I think that's what it is called. Any help would be much appreciated. Thank you ... (cont.)
+2
Home Owner Massachusetts
Sep 1, 2024
Home Owner from Massachusetts
Sep 1, 2024
This is for a narrowing 200 series
Need a sash balance for this part number, picture shows both sides. I can not find the 3 digit number that most people are referencing but the home was built in 1986. It is a 3 pane wide cottage style where the top window is smaller than the bottom. It measures about 32" across by 64" long, that's a ... (cont.)
Home Owner New york
Sep 1, 2024
Home Owner from New york
Sep 1, 2024
Simonton casement window with truth hardware
I have a casement window I was taking out to replace rotted wood and the window fell out of the frame bending all the brackets. The truth hardware has numbers. Here is what I can find. 31858 41012 However I can't seem to find everything I need. The metal sashes and the black plastic clips I need as ... (cont.)
Quick Learner California temecula
Sep 1, 2024
Quick Learner from California temecula
Sep 1, 2024
Sash balance replacement
Need assistance identifying a replacement sash balance
Quick Learner Wylie TX 7509u
Sep 1, 2024
Quick Learner from Wylie TX 7509u
Sep 1, 2024
Storm window latch
Need the part number for left and right side and the spring that goes with it
Quick Learner Los Angeles
Aug 31, 2024
Quick Learner from Los Angeles
Aug 31, 2024
I need the part that lifts my window
I attached some pictures. I need four of these
+1
Handy Person Newmarket, ON, Canada
Aug 31, 2024
Handy Person from Newmarket, ON, Canada
Aug 31, 2024
Multi Point lock for casement (not sure about brand)
Hello, I am in desperate need to replace my multi point locks in couple windows before Canadian winters knock the "window". Unfortunately I couldn't find it locally, so sending a request to you guys. Could you please check the photos and let me know if there is any chance i can order 4-5 of them t ... (cont.)
Home Owner Naples Maine
Aug 31, 2024
Home Owner from Naples Maine
Aug 31, 2024
Wooden Sliding Door Mortise Lock
need to replace a wooden sliding glass door mortise lock. Only markings are DNS, Miami FL. Issue am having is finding one with the larger screw holes.
+1
Handy Person New York
Aug 31, 2024
Handy Person from New York
Aug 31, 2024
Split t style window seal
I have vinyl windows installed before I bought the home I believe they were installed between 1995-1998 this is the foam filled window seal and I'm unable to find this type, the channel doesn't seem wide enough for a typical offset T style replacement.
Handy Person Denver, CO
Aug 31, 2024
Handy Person from Denver, CO
Aug 31, 2024
Sash balance markings: 25 5 BSI TG
I wondered if you might have replacements for this? I need 4 non-tilting sash balances with the markings noted above.
Contractor Sheridan Montana
Aug 31, 2024
Contractor from Sheridan Montana
Aug 31, 2024
Channel balances
1'st one 26 3 BSI stamped on channel,26 7/8 length X 1/2 inch, I need 1 channel, 2'nd is 26 5 BSI stamped on channel, 26 7/8 length X 1/2. need 2 channels.
+2
Handy Person denver
Aug 31, 2024
Handy Person from denver
Aug 31, 2024
casement window crank
On the interior of the handle I can read TRUTH then US Patent #, then on the line below that: 5560082 These double-glazed casement windows were in place when we moved into this house in 2010. They appear to be TAFCO windows.
Home Owner San Jose, California
Aug 31, 2024
Home Owner from San Jose, California
Aug 31, 2024
To hold Plexiglass
Hi, I would like to have your guide. I am going to buy: Stainless Steel Z Clip, 7/16" Product Code: 70-140 To hold Plexiglass of 1/2 inch thick. Please let me know if it's strong enough to hold this plexiglass. Thank you, Andrew
Home Owner
Aug 31, 2024
Home Owner
Aug 31, 2024
Patio door wheels
Hello! This is the bottom part of my patio screen door. The wheel broke off. So I need either this part with the wheel or just a replacement wheel. Thanks!
Quick Learner Atlanta
Aug 31, 2024
Quick Learner from Atlanta
Aug 31, 2024
Sliding Door Roller
Hi. I'd like to replace my sliding door rollers. Not sure when the door was installed - I moved into my house in 2005. Thanks for your help!
+2
Quick Learner oshtemo michigan
Aug 31, 2024
Quick Learner from oshtemo michigan
Aug 31, 2024
side window latch for tilt in window. i don't see any numbers--this is a left hand latch and i need both L & R
hopefully you can help me--recently bought home and no markings on window or hardware. it is a home by skyline about 1998 model
+5
Contractor Washington state
Aug 31, 2024
Contractor from Washington state
Aug 31, 2024
Need replacement window sash
22 4 FQ CALDWELL is the part numberMy contact info is: Daniel D.B. construction LLC.I ordered the wrong part. Order number 2392273I would like the new parts shipped express and I will pay the additional charges for shipping. Thank you
Quick Learner Riverside, CA
Aug 31, 2024
Quick Learner from Riverside, CA
Aug 31, 2024
Window balance
I'm in of two 28" balances. Photos are of the original that have no #'s. I had replaced with 2740 years ago and just failed. The 2740 required a lot more effort to pull down so I the springs must've been too strong. Searching your product line I think I need 28" from your 380 Series, likely the 273 ... (cont.)
+2