Viewing all customer Discussions for:

Door & Window

Looking for a cover for window winder mechanism

I am looking for a replacement piece for a damaged piece

Hi, I've removed the broken coil spring and taken some pictures / measurements. The spring is about 12.50mm wide with an 8 stamped on it. Would series 150 be the correct spring? Thanks.

Good morning, I am looking for these window pieces, they are 38", and I need 30 of them, I did not find them on your website, I would like to know if you have them in stock.

Need four balancers and 2 frame stop clips

Plastic at bottom of window is peeling of window

Do you carry this?

I am looking for a weep hole cover that will fit the weep hole in the photo. the opening measures approximately 1 inch but is slightly tapered. Unfortunately, contractors working on my house broke several of the existing weep holes.

I can't find any markings that would identify the brand of windows. Need to replace the track/operator.

All I really need is the little "pot metal" hook which the tip is broken off. However I would be happy to purchase a new lock. I really don't care about the style (my other door has a lucite pull) I just want one that fits. Latch and handle instal on inside and outside of door NOT within the doo ... (cont.)

Channel is 20 5/8" long, stamp is 20 9. I'm not sure yet how many I need, but 2 for now until I take apart more windows.

I would buy a new one to replace it. Can you please help me find one. 5 1/2" is the size. Thank you very much! Jane

Hi, I'm looking for a replacement Crank arm as well as an operator. I believe the crank arm (based on other posts) is your part number 39-286. The only identifiable part number on it is 60-C-7041-62. As for the operator, I only see the number 81 on it along with Andersen and R with an arrow. Pl ... (cont.)

Hello, We think we need to replace the channel balance parts for our double hung Bonneville (year 2003) wood windows. Do you sell a replacement for that piece? Photos are of top metal strap hook, bottom 'shoe cam', label. It seems difficult to get the shoe cam re-attached to the pivot pins on th ... (cont.)

Looking for side latches and hand crank for a ANderson 28"x72" awning window prefer brown .I would say it's about 5yrs old bought off market place have no paper work unable to locatie any info on window. Thanks ,Mark

I am looking for a replacement set of this style for a screen door, preferably with an inside lock.

Hi,I have few Coil balances are broken and would like to see anything matching your parts, the # is showing '7 38W' but the tile balance not sure, only see pieces (pic attached).I took out the pivot balance shoes and found the part # PAT. 5,353,548, please help me to find the correct part # from you ... (cont.)

The windows were installed in October 2018 The first picture is the good balancer still installed the second is the one I took out. there is a 12 marked on the balance no markings on the springs. The lower window weighs 21.6 lbs. I hope you can help me find the right parts to repair the window. The ... (cont.)

I went to the hardware store and could not find a match for this operator crank. Any assistance is appreciated, can provide dimensions necessary. Thank you!

Please tell me which sash balance I need to replace ones with the following markings: E46 9#31 8-86 1600-17 Thank you