Viewing all customer Discussions for:

Door & Window

Hello, reaching out as a company installed my sliding door. Window World to be exact. I'm looking to replace the current handle with one that locks. My mortise lock looks just like product code 82-260. And the measurements align. I wanted to be certain that I could replace the handle with product co ... (cont.)

The crank handle pulled out. Only identify inside "AT" 1999. Specs 6" height... cylinder 4 1/2" ...2 1/4 deep Looking for parts store. Can make repairs myself.

I don't. See this exact one on your website.

Operator Housing: besides the 40006 embossed twice there is a Truth brand embossing and also3 patent numbers: US 4505601, US2135397 and Canada 1986Inside arms are numbers 40544 & 40545Outside arms are both number 30763Arm that connects to window number is 31153 and has two clips with number 2073 ... (cont.)

I need 1 or 2 rollers for a sliding exterior door made by American Tempering Inc. Ansi z97-1-1972 187u. The part was made by del Mar Engineering patent 3670557 The wheel diameter is 1 1/4 "

Looking for help identifying the replacement parts for the pivot shoes on two windows. I have attached pictures of the first window ("Window 1 Left" and "Window 1 Right") to show how the window looks with the parts installed. Apologies for not including the same installation image for Window #2. ... (cont.)

I have at least 11 windows that don't operate properly. I have attached pictures so you can determine what's wrong and what replacement parts/kits I need. Please let me know. Thank you. 11 windows for now, maybe more. Vertical sizes are: (5 windows 62 1/2 inches tall, 5 windows 58 1/2" tall, ... (cont.)

Hello. I am looking for the black crank mount bushing only. Cranks are good but the inside of the black mounts are stripped.

Hi we need to get a replacement handle/lock for our NAMI sliding door. Any chance you guys would have it? All the info I have I uploaded in the attached pics. Thanks so much.Angela

Hello, I am looking for this piece for couple of our windows.

This is on an ocean facing window. These are the left and right top sash pivot pins broken off in shoe and attach to window via 3 screws in an "L" type piece, which appears broken. The pin slide into the window frame, attached by 2 screws into the frame and 1 screw on the side where the actual pin ... (cont.)

Hi I have these windows and broken couple of sash guide topper. I place order too. Hope I ordered correct part. Please confirm. Attached pic for easy identification.ThanksJignesh

I need sliding Lock Screen corners 842-2a and 842-2B

Hi, could I get a list of parts needed to replace the mechanism to open and close the window. I also would like to change the handle if it is possible to a folding type handle. Thank you Jeff

I am looking for a reasonably priced weatherstripping for a Weathershield french door (exterior but opens to the inside). The bottom length not shown is 1 1/8 wide. Would any of your kerf type products come close to a replacement ? Thank ou in advance. John

i need balancers for this window, or at least know what balncers are in this window if you can help

I need (12) pivot bars but do not see them in your catalogue. Can you assist in Identifying?

We need both the right and the left with a new handle

Guide is plastic. We have done business with you in the recent past and very happy.Need replacement parts for PGT window. Plastic part. We need 4. Thank you.

Tilt windows sash pivot bar to replacement