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Door & Window

Trying to find these tilt sash latches, I tried all the common ones, and it does not seem to fit. I need the ones with a rounded back, and with a smooth insert, no external notches, and the point also needs to be smooth and narrow, no external pieces. From a fairly old window about 15 years old don' ... (cont.)

Hello this is Jennifer McConnell again, I sent you another email asking about my 12 foot slider.. attaching a photo of the slider door handle. I would like to replace as well. waiting for a response on that one again. Also, I am looking for the handle/cranks & side latch to the truth window that lat ... (cont.)

Do you sell just the screw assembly that goes into the assembly. Mine is stripped attaches to the crank with a set screw

I have one truth encasement window where the little black piece that slides into the guide track is broken and won't stay in its track. The black piece that is broken and hidden in these pictures looks like this. I tried to take pictures that might identify the piece and am looking to see if you ha ... (cont.)

I am looking to see which is the correct balance to order for replacement, and which part numbers would be associated with the plastic guides on either end. I will also need the replacement part which goes on the top/bottom of the slide window as well that holds the balance in place. ... (cont.)

Hello - This is a pivot bar for a Paramount window. It is 3" long in total. There are 2 screw holes opposite of the pivot point. One is 3/8" from the inside and the next is 1 3/8" from the inside. There are two little nubs that stick out on the sides and one little nub on top There is a marking: th ... (cont.)

Series sierra tilt sh H-LC25-45x77

I have a home with a bay window. On either side of it are a single window that winds out. When I went to wind the open window to shut it, the casing around the winder broke into and now my window won't wind out. On the casing, it says Anderson. How do I get a replacement?

The wheel is 1.5" and the carrier is 3" long. It appears to be secured at the end and has a geared adjustment that is accessed from the side. Which unit(s) would you recommend to replace these rollers? The door appears to be made by Ador.

Hi I would like to get two BSI 23ds41 balance replacement. Thanks

Hello, my house was built in 2010 with several casement windows. The handles say Weather Shield, but windows have no markings. I want to replace handles with nesting or maybe folding to allow blinds to fully go down to sill. Can you suggest a replacement? Thanks

Does the 40-049 come in a brushed bronze finish?

I am looking for possibly 4 extra keys for this keyed handle. Key blanks of this type are hard to find in my local. there is a number stamped in the key - 21133. Thank you, Bob

Looking for replacement arm end clips for Sentry II casement window operator by Truth Hardware. (clip is circled in photo)

Hello, I am looking for a roller/carriage for a Wellington sliding glass door. It is a single sliding glass door 20+ years old. They no longer manufacture the door. I don't have pictures of roller/carriage. I am also looking for the brush seal for this door. Would you carry either of these? ... (cont.)

Have bought and returned 3 door handle sets. These pictures are after I removed parts and threw some out foolishly. What I need is the handle 4-15/16 with slide lock, and the mortise lock. I believe I can still use the part where lock hooks into. Do not want door mounted mortise lock. Want the o ... (cont.)

I need the right part # to order the latch replacement for my 10 Crystal windows. Thank you for your help.

Help! I bought a house with Alside double hung tilt out windows. I found the original invoice that says they were installed in 2000. There are no markings on the windows or the parts. I broke three when I tilted them out to clean. Do you have replacement parts for the parts shown in the picture I se ... (cont.)

I am hoping to match the sash springs in my window. numbers are as followspatent #'s5.232.2085.365.2086.584.644 B2thank you for your help.Gerry

Hello It was suggested by your phone customer support to provide photos of Anderson window clips I am looking for. Photos attached. Thanks in advance. Attached are two additional photos with a scale for reference. I would say the width of the clip is 11/16" x 1/2" long (capture groove). The ... (cont.)