Viewing all customer Discussions for:
Door & Window
Home Owner
Longs, SC
Mar 27, 2023
Home Owner from Longs, SC
Mar 27, 2023
Is this a 9lb coil balance weight or a 6lb ??
Hi, Does the stamping on this Series 152 coil balance weight indicate a 9lb weight or a 6lb weight? Thanks, Kevin
Home Owner
Inverness, FL
Mar 27, 2023
Home Owner from Inverness, FL
Mar 27, 2023
Tilt latch
I'm rooking for a replacement for the tilt latch shown in the photos. Thanks for your help.
Quick Learner
Mar 27, 2023
Quick Learner
Mar 27, 2023
Searching for 2579512
I am looking for a cylinder or lock set for my Anderson door. I found the replacement wheels for the screen door and would like to be able to change the lock. The number on the door is "2579512"
Handy Person
idaho
Mar 27, 2023
Handy Person from idaho
Mar 27, 2023
Double hung widow balances
I have a 1950's era double hung wood window that looks to have a stamped metal track for the windows to slide up and down on. The metal piece is held in by 4 small nails at the corners and if I removed those nails both the windows and metal track could be removed from the jamb. Are these metal tr ... (cont.)
Quick Learner
Mar 27, 2023
Quick Learner
Mar 27, 2023
Window glazing? Historical window treatments
Looking for the metal (or similar material) glazing bars to hold the actual windows in place. We have 21"x22" glass windows and we need extra parts (glazing bars?) to secure the windows into place. We are supposed to put the glass window into place, then use the thin bars to hold the glass in it ... (cont.)
Handy Person
Colorado
Mar 27, 2023
Handy Person from Colorado
Mar 27, 2023
Sliding door roller assembly
My patio door says it's Performer Series Royal Sliding Glass Door. I need to purchase rollers. Pls help.
Quick Learner
Mar 27, 2023
Quick Learner
Mar 27, 2023
Storm door
Need this part replaced. My door was installed by your company about 25 years ago
Quick Learner
Farmington hills,MI
Mar 27, 2023
Quick Learner from Farmington hills,MI
Mar 27, 2023
Patio door rollers
Roller Material = steel Roller dia. = 1.12 " Body length = 3.12 " Flange width = 0.50" width of body = 0.68" Height of body = 1.12"
Home Owner
USA
Mar 27, 2023
Home Owner from USA
Mar 27, 2023
Broken sash stop and top latch
Hello, My house was built in 1989 and I don't know if these are the original windows. As you can see in the photos, the sash stop is broken. I watched your video but my window does not hat the pop out at the top but rather near where the top and bottom windows meet. I also have difficulty opening a ... (cont.)
Handy Person
Destin, FL
Mar 27, 2023
Handy Person from Destin, FL
Mar 27, 2023
Pivot Shoe and spiral balancer
Hi, I have confirmed the Pivot bar = Pivot Bar, 2 1/4" Product Code: 26-297 Looking for pivot shoe and spiral balancer Thickness = 0.544" Length = 2.044" Width = 0.975" Spiral balancer: 22" 28" Thanks.
Quick Learner
Mar 27, 2023
Quick Learner
Mar 27, 2023
Searching for Sliding glass door latch that goes with 82-249 and 82-265
Need a new sliding glass door handle (inside and outside with latch) for Multi-Point Mortise Lock with Face Place and Keeper (82-265 and 82-249). Replaced those but the old latch broke.
Home Owner
33774
Mar 27, 2023
Home Owner from 33774
Mar 27, 2023
Versa sash
Good afternoon, I've always had great luck with your company over the years getting parts. I am looking for this top sash guide they are for a versa sash window (1980s) I believe. Couldn't tell by your pictures, I only have this one and it's broken. Any help will be greatly appreciated. Thanks agai ... (cont.)
Home Owner
80023
Mar 27, 2023
Home Owner from 80023
Mar 27, 2023
millgard balancers
The kitchen window (38 x 45)inside slider has separated. This is a home built in 2008. Contacted Millgard who advised the sliders need replacing. I have a bedroom window with this problem as well. That window is 32x58. I would like to know the size and spring rate for a replacement slider so I can o ... (cont.)
Home Owner
Sacramento
Mar 27, 2023
Home Owner from Sacramento
Mar 27, 2023
Looking for replaement balance 28" 27 3 DW CMC 10
Looking for a replacement for the 28 inch lenght - 1/2 inch width channel balance for non-tilt window Length:28 inches Width: 1/2 inch Markings: 27 4 DW CMC 10.
Quick Learner
Greensboro nc
Mar 27, 2023
Quick Learner from Greensboro nc
Mar 27, 2023
Coil spring
Hi, there were no markings at all. I measured the coil, not a great ruler, but that's what I had. Thank you
Quick Learner
Charles Town, WV
Mar 27, 2023
Quick Learner from Charles Town, WV
Mar 27, 2023
Broken Latch Lever
I previously purchased parts 82-265 and 82-249. Now the latch lever had broken as seen in the attached pictures. Two questions. One, is this the correct lever replacement part? Two, can I simply replace the lever or do I need to replace the entire handle and lock?
Home Owner
VA
Mar 27, 2023
Home Owner from VA
Mar 27, 2023
Strike plate
(Anderson Door) Contractor did not install strike plate. I am having trouble locating precisely what I need.
Home Owner
Sarasota Fl
Mar 27, 2023
Home Owner from Sarasota Fl
Mar 27, 2023
need to replace 8 window cranks5 right 3 left side
Can you help me to get the right parts. The crank is stripped on my window cranks. Do you have a part that would easily fit my windows. Thank you for your support
Home Owner
USA
Mar 27, 2023
Home Owner from USA
Mar 27, 2023
forever door handle
hey tom it's mitch i need that part that u sent me plus the handle for the front part of the door i sent a pic what i'm looking g for that one piece does nothing i need the other handle also pix enclosed. i sent u a pic of the front and back of door the piece u sent me is great but i need the front ... (cont.)
Quick Learner
Washington
Mar 27, 2023
Quick Learner from Washington
Mar 27, 2023
channel balance 27'
I am looking for the complete set of both sides (left) and (right)including clips and all necessary parts. if you have any question, please call me