Viewing all customer Discussions for:
Door & Window

Home Owner
May 9, 2026
Home Owner
May 9, 2026
Tilt latch replacement for lower windows
Hello. I am trying to replace some broken tilt latches for my Thermo Tite windows. I took the following approximate measurements of one of the broken ones I removed. - 8mm deep (1/4”) - 5mm to ridge (1/8” - 73mm long (2 7/8”) - 19-20mm wide (1 3/4”) - Nose 3/8” (9mm) Th ... (cont.)
+2
Home Owner Beverly Hills, Califor...
May 9, 2026
Home Owner from Beverly Hills, California
May 9, 2026
Window crank mechanism
building from 1992 and I think these are original. I have three windows where the crank mechanism has failed.
Quick Learner Minnesota
May 9, 2026
Quick Learner from Minnesota
May 9, 2026
82-247
The answers to others' questions on this latch replacement are insufficient. The metal end of door leaves no visible/obvious way to get at the latch mechanism or any screws that hold it in place - it's solid metal that runs top to bottom on the door. Is there some kind of access when we remove the h ... (cont.)
Handy Person Cincinnati, OH
May 8, 2026
Handy Person from Cincinnati, OH
May 8, 2026
Please verify Series 380,?
Series 380? but wanted you to verify
Home Owner Somerset KY
May 8, 2026
Home Owner from Somerset KY
May 8, 2026
Sliding door handle
K0130. Need whole new door lock assembly
+1
Quick Learner Tacoma Washington
May 8, 2026
Quick Learner from Tacoma Washington
May 8, 2026
missing window pivot piece
the right side of the widow has a piece missing that fits into what I think is called a pivot shoe .. not sure. I attached the pictures of the missing piece and what it fits into as well as a label (from another smaller window - this windows label was deteriorated)
Quick Learner Oregon
May 8, 2026
Quick Learner from Oregon
May 8, 2026
Window crank
I need 2 rights and 2 lefts
Handy Person Illinois
May 8, 2026
Handy Person from Illinois
May 8, 2026
two handled locking storm door handle
There are no manufacturer references on this item. Item's approximate age 40-45years old. Unfortunately, lock preparation holes were permanently drilled into the aluminum door.
Home Owner Kansas City Ks
May 8, 2026
Home Owner from Kansas City Ks
May 8, 2026
Need to replace older Frank handiesc
I need to replace some cranks/handles on a home built in 1995- I've taken pictures of the parts, model & pieces. I'm looking to see where I can purchase what's needed
+2
Purchasing Agent Chicago, Illinois
May 8, 2026
Purchasing Agent from Chicago, Illinois
May 8, 2026
Tilt window parts
These are unbroken parts removed from a functioning window, I have three windows with a broken latch.. and sevral windows that either needs a new balancer or the balancer needs some kind of oiling. I'm requesting help to identify and order the following parts:-new latch replacements - new balancer ... (cont.)
Handy Person New nampshire
May 8, 2026
Handy Person from New nampshire
May 8, 2026
Need this exact part.
I have ordered 3 different kinds the last one was perfect except the end part did not fit into the window shoe to small. I am hoping this will help find the right one. Cannot seem to find the exact one from ur website ty lisa
Quick Learner Florida
May 8, 2026
Quick Learner from Florida
May 8, 2026
Sliding glass door
I have a house with a 1970's sliding glass door it has no marks
Quick Learner Punta Gorda
May 8, 2026
Quick Learner from Punta Gorda
May 8, 2026
Help finding this part I need several
the black plastic piece on these windows. I have several windows in a home that all have that black plastic piece broken in the crank out window. I need help finding several of those pieces I'm looking to need at least 15
Contractor Green Bay Wisconsin
May 8, 2026
Contractor from Green Bay Wisconsin
May 8, 2026
Belmont double hung window
Need help in finding what part this is.
Home Owner Franklin, TN
May 8, 2026
Home Owner from Franklin, TN
May 8, 2026
Latch for double hung windows
Please help identify these latches, on contractor grade vinyl windows from the late 1990's? I need to replace at least 8 of them. Thank you!
Home Owner Tarzana, California
May 8, 2026
Home Owner from Tarzana, California
May 8, 2026
One coil balance is broken.
This is a picture of the right side balance. It is working. The coil on the left is pulled out. I assume we should replace both sides at the same time? I just wanted to confirm which model we need. It looks like there is no way to easily remove the balance so I understand we're going to have do some ... (cont.)
Quick Learner Conifer Colorado
May 8, 2026
Quick Learner from Conifer Colorado
May 8, 2026
Sliding wood odrr leaf guards?
Need top and side guards for 4 doors
+2
Contractor massachussetts
May 8, 2026
Contractor from massachussetts
May 8, 2026
screen door latch
interior handle/latch for aluminum screen door
Landlord NW PA
May 8, 2026
Landlord from NW PA
May 8, 2026
199 Window Project in NW Pennsylvania
I need some help identifying the balances, shoes, and pivot bars for these windows. It is our intention to replace them on all 199 windows. It appears that there are two spiral balances per side? Please let me know which products to order?
+2
Quick Learner Washington
May 8, 2026
Quick Learner from Washington
May 8, 2026
patio door rollers
cannot find a manufacturer or numbers