Viewing all customer Discussions for:
Door & Window
Quick Learner
Rockville md
Oct 1, 2026
Quick Learner from Rockville md
Oct 1, 2026
Help with choice
Hi I need help with choice locker and holder,if it possible you can help me with that problem,if you help me I am redy to order type locker and holder wich you will choose. Thanks
Quick Learner
Chickamauga Ga 30707
Oct 1, 2026
Quick Learner from Chickamauga Ga 30707
Oct 1, 2026
Replace
Old part # 45002 it is 25 1/2 span
Home Owner
Connecticut
Oct 1, 2026
Home Owner from Connecticut
Oct 1, 2026
Coil balances & Pivot Shoes
I'm trying to find the coil balance shown in this picture. I cannot remove the broken coil balance from the window frame because there isn't a cut-out in the frame of the window. Do you carry this coil balance? Do I need to purchase new pivot shoes as well or am I able to connect the new coil balanc ... (cont.)
Home Owner
MA
Oct 1, 2026
Home Owner from MA
Oct 1, 2026
Do you sell this shoe cam?
I have a broken shoe cam. Depth is 5/8"width is 1". I'm looking for a replacement.
Quick Learner
Oct 1, 2026
Quick Learner
Oct 1, 2026
Balancing coul and shoe assembly
I am looking for replacement coil assemblys. I can not find any weight rating on the broken ones. The travel span seems to be 16" and I would like help with a replacement. Thanks.
Home Owner
Randallstown, MD
Sep 30, 2026
Home Owner from Randallstown, MD
Sep 30, 2026
Magnetic weatherstripping replacement
I need to replace the magnetic weather stripping on my exterior steel door. Attached are pictures of the door less the weather stripping. Also, attached is a picture of the weather stripping that I took off. It appears that the weather stripping was one piece with the stripping attached to the moldi ... (cont.)
Quick Learner
Georgetown, TX
Sep 30, 2026
Quick Learner from Georgetown, TX
Sep 30, 2026
Balance Spring, non-tilt
Hoping you can indentify this balance spring. It's a 29", 1/2" metal channel, stamped with 28 4 OP BSI. As you suggest, since one is bad, I'll order 2. I've ordered from you before.
Quick Learner
monument colorado
Sep 30, 2026
Quick Learner from monument colorado
Sep 30, 2026
Sliding screen wheel
wheels needed
Quick Learner
Ohio
Sep 30, 2026
Quick Learner from Ohio
Sep 30, 2026
Need new coil balancers
The only numbers found is on the coil and it says 4.5 pounds 33 inches
Quick Learner
Sep 30, 2026
Quick Learner
Sep 30, 2026
Replacement part help
I need help identifying the exact part for my channel balance. I am attaching several pictures of my existing part that I removed. Thank you for your help!
Quick Learner
Tustin, ca
Sep 30, 2026
Quick Learner from Tustin, ca
Sep 30, 2026
Millard awning window
The window is a Millard awning window about 20 years old measuring 45" wide x 21" tall. I need the plastic pieces for the track and the arms so we can open and close it with the crank again. The pictures are from a smaller window in the house.
Handy Person
Northfield, OH
Sep 30, 2026
Handy Person from Northfield, OH
Sep 30, 2026
window channel balancers
I need 3 pair of window channel window balancers. It says 27 c on the side and it's 28" long. Do you anything like this? Thanks! Amy
Quick Learner
Roseville CA
Sep 30, 2026
Quick Learner from Roseville CA
Sep 30, 2026
Window Balance, I need three pair non-tilt window
The channels are 9/16" width, 5/8 depth and 34" in length. Please identify and send me the price for three pairs.
Quick Learner
Richfield, Ohio
Sep 30, 2026
Quick Learner from Richfield, Ohio
Sep 30, 2026
New 38-036 won't lock
I've installed two 2.5" rear casement locks on an awning window. One of them fits and locks perfectly. The other one is just missing the keeper. See picture. The keeper is not bent. The window is slightly shifted to one side; that seems to be causing the problem. What can I do about this. I'm thinki ... (cont.)
Home Owner
Lakeside Marblehead
Sep 30, 2026
Home Owner from Lakeside Marblehead
Sep 30, 2026
Pivot Bar for Radiant Window
Looking for this part to replace on my existing window
Home Owner
Charlottesville
Sep 30, 2026
Home Owner from Charlottesville
Sep 30, 2026
I have four (4) of these double-hung 2007 Simonton windows
I included a photo of the identifying sticker at the top, but the model number was not immediately obvious to me. I would like to replace the coil balances and pivot shoes for all of my four lower sashes, left and right side, so I think that I need eight sets of the gear. I think that my pivot bars ... (cont.)
Quick Learner
Cambridge, MD
Sep 30, 2026
Quick Learner from Cambridge, MD
Sep 30, 2026
Window hardware
We need to replace the 2 items pictured.
Professional
Austin Texas
Sep 30, 2026
Professional from Austin Texas
Sep 30, 2026
Replacement part for casement window. Part # 39-107
Crank mechanism does not function. Cover plate is broken. Looking for replacement parts. Possibly KK or Entrygard part # 39-107 i am a remodeling professional repairing my client's window, among other things.
Quick Learner
Sep 30, 2026
Quick Learner
Sep 30, 2026
Sliding window rollers
Hello ? I'm looking for few of these kind of rollers and I I would appreciate your help identifying them or getting something that would work. Thank you!
Quick Learner
Fort pierce florida
Sep 30, 2026
Quick Learner from Fort pierce florida
Sep 30, 2026
Rollers for sliding door
Can you tell me what rollers I need from the picture