Viewing all customer Discussions for:
Door & Window

Home Owner Seattle
Aug 26, 2025
Home Owner from Seattle
Aug 26, 2025
channel Balance
hello, lookning this balance(see photo Attacthed), leght 27". Thank You
+2
Home Owner So. California
Aug 26, 2025
Home Owner from So. California
Aug 26, 2025
Channel balance
Hi need replacements for these - can you assist?
+2
Home Owner Freeport, Maine
Aug 26, 2025
Home Owner from Freeport, Maine
Aug 26, 2025
Quick Learner
Aug 26, 2025
Quick Learner
Aug 26, 2025
Extended-Travel Channel Balance Quote
Length is 34 inches; Stamp 3330 BS1 NN (see photo); Unknown manufacturer, installed around 2001; Two balances are needed
+2
Handy Person Winchester CA
Aug 26, 2025
Handy Person from Winchester CA
Aug 26, 2025
Window rollers
I need to find a window roller replacement: Housing lenght bottom 2.25 inch, top 2.1 inch Housing width bottom 0.56 inch, top 0.43 inch Roller outside diameter 0.5 inch Rollers centers distance 1.0 inch Thank you
Handy Person Florida
Aug 26, 2025
Handy Person from Florida
Aug 26, 2025
Snap in glazing
Do you have a replacement for this? The windows are aluminum with a GA on the locks. The exposed portion of the strip is just under 1/4 in thick by 1/2 inch wide. Ive removed similar windows that were vinyl, but the existing on these is very brittle so I am afraid it won't hold up on reinstall. ... (cont.)
Handy Person Kennebunk Maine
Aug 26, 2025
Handy Person from Kennebunk Maine
Aug 26, 2025
Handy Person Illinois
Aug 26, 2025
Handy Person from Illinois
Aug 26, 2025
Both are broken
Is there a video available to assist in the repair? Does a replacement just snap back in?
+1
Home Owner Maryland
Aug 26, 2025
Home Owner from Maryland
Aug 26, 2025
Broken side pin
I Need to replace the broken pin from my window
Home Owner Colorado
Aug 26, 2025
Home Owner from Colorado
Aug 26, 2025
Channel Balance
Need to know the series so that I can order replacements. I have several different lengths for a handful of windows. Also, do you need to lubricate these as they age?
+3
Home Owner Englewood Colorado
Aug 26, 2025
Home Owner from Englewood Colorado
Aug 26, 2025
Pivot shoe installation
It looks like 15-046 will work for my windows but I see no way to get them in the channel. Any suggestions?
Quick Learner Baltimore,md
Aug 26, 2025
Quick Learner from Baltimore,md
Aug 26, 2025
Door handle
I need to buy this exact part for my sliding patio door , both sides
Home Owner Paducah KY
Aug 26, 2025
Home Owner from Paducah KY
Aug 26, 2025
Missing piece
We purchased a new house with two of the same doors and locks however only one door has this latching piece. Is anyone able to tell me the part number?
Home Owner Indiana
Aug 26, 2025
Home Owner from Indiana
Aug 26, 2025
Replacement window parts
we have recently painted several windows in our home and are looking to replace the window, cranks and lever to match the newly painted color. The cranks say Pozzi on them, but also say truth on the underside thank you - liz
Contractor Yorktown, VA
Aug 26, 2025
Contractor from Yorktown, VA
Aug 26, 2025
Cardinal window Double hung
Balances and pivot shoes have failed (all 4) window etching is also attached. "Cardinal" Dimensions as follows: 1.25"w x 1.25" h x 5/8" d
Quick Learner Waterloo
Aug 26, 2025
Quick Learner from Waterloo
Aug 26, 2025
Replacement part
Please help to identify this part.
Quick Learner
Aug 26, 2025
Quick Learner
Aug 26, 2025
Hardware Identification
Please let me know if you have this. Thank you.
Home Owner Colorado
Aug 26, 2025
Home Owner from Colorado
Aug 26, 2025
Vinyl Bead Replacement for a Patio Door
See the attached pictures. There are no name markings on the patio door, but it was installed in 2004. The bead is so close to several of your products. I am not in a rush. Would it help if I mailed you a small sample for comparison?
Contractor Shreveport Louisiana
Aug 26, 2025
Contractor from Shreveport Louisiana
Aug 26, 2025
Window balance clips
There's one of these on both sides of the window that I believe holds in the balance spring on each side and one of them is broken so it is causing the window to be shaky and not hold the balance well.
Home Owner Bend Oregon
Aug 26, 2025
Home Owner from Bend Oregon
Aug 26, 2025
Milgard slider
Looking to replace the mechanism that is pictured. Not the handle
+2