Viewing all customer Discussions for:
Door & Window
Quick Learner
Hawley, PA
May 6, 2026
Quick Learner from Hawley, PA
May 6, 2026
New Lock needed
I have a Guardian sliding door, need a new lock
Home Owner
California
May 6, 2026
Home Owner from California
May 6, 2026
Bathroom window channel balance
Hi, all the 1620 options on your website are out of stock. Could you confirm the replacement model, and let me know when they will be available. Thanks!
Contractor
Tampa
May 6, 2026
Contractor from Tampa
May 6, 2026
3365 balances
Hello, I am in need of the (4) balances with the 3365 stamp. 185 Series window has been discontinued and MI no longer offers parts for that product other than glass. Can I please have purchasing link also! Thank you!
Quick Learner
May 5, 2026
Quick Learner
May 5, 2026
Replacement for broken Pivot Lock shoes
Need replacement pivot lock shoes. These connect to an inverted block and tackle balance. Balance has the following markings "BSI" and "26B".
Home Owner
Bothell, WA
May 5, 2026
Home Owner from Bothell, WA
May 5, 2026
Truth
"Truth" along with a house shape logo
Handy Person
Illinois
May 5, 2026
Handy Person from Illinois
May 5, 2026
Sliding door lock
I was told the doors were Andersen, I could not find any writing on them however.
Quick Learner
May 5, 2026
Quick Learner
May 5, 2026
Tripple coil spring window balance replacemnt
Can you please help to identify the parts I should purchase? Thanks!
Landlord
Eugene Oregon
May 5, 2026
Landlord from Eugene Oregon
May 5, 2026
Channel balance replacement 2230
Those are 2-ft long, the number on them is 2230, the width is 1/2" on top and 5/8 on the open side.
Contractor
Redmond Washington
May 5, 2026
Contractor from Redmond Washington
May 5, 2026
Broken Tilt Latch
I have a window with 2 broken tilt latches. I would like help confirming the current type of latches i have and identifying which replacement latches will work
Quick Learner
May 5, 2026
Quick Learner
May 5, 2026
Tilt window latch
Marked Pat# 5,139,291, 0.75, and 10D or 10A
Home Owner
Belle Harbor NY 11694
May 5, 2026
Home Owner from Belle Harbor NY 11694
May 5, 2026
Chanel balance
I purchased 25 Bonneville windows in 2000. More than 10 of the windows have issues with the Chanel balance. The windows are of various sizes. On many the nylon string is cut or frayed. Can these pieces be purchased and are they easy to change.
Quick Learner
Brookhaven GA
May 5, 2026
Quick Learner from Brookhaven GA
May 5, 2026
Simonton Window Balance
We need the spring balance as well as the part used to uninstall and install them.
Quick Learner
May 5, 2026
Quick Learner
May 5, 2026
Help please
I need the spring assembly. I need 1 set of 2 please. I also need the 2 cover pieces thank you
Quick Learner
May 5, 2026
Quick Learner
May 5, 2026
Non-tilt window balances
Hello, I’m looking for assistance in determining the correct Series 380 channel balances to order. Here are the details from the existing balances: - Channel width: 1/2" - Stamps found: - 14-5- 12lbs - 28-4- 24lbs - 1090 19- 16lbs - These are from multiple windows within the same p ... (cont.)
Quick Learner
Lexington Ky
May 5, 2026
Quick Learner from Lexington Ky
May 5, 2026
ALI ADW-8 ASTM 2190-ARG locking mechanism
Manufactured in 2016, one of the latches has failed. Screw holes measure 3 15/16" on center
Quick Learner
May 5, 2026
Quick Learner
May 5, 2026
Nite latches
Trying to find part number if possible Thank you!
Quick Learner
NC
May 4, 2026
Quick Learner from NC
May 4, 2026
Window balance
Need help with identifying this window balance shoe for replacement
Home Owner
MI
May 4, 2026
Home Owner from MI
May 4, 2026
Sliding door handle/lock
Hi there. Is there any way to identify what type of handle/lock we can use on this door? House was built in 1956 and cannot identify what brand. It does have Thermapane glass if that helps. Thank you!