Viewing all customer Discussions for:
Door & Window

Contractor Hackettstown, NJ
Aug 21, 2025
Contractor from Hackettstown, NJ
Aug 21, 2025
Guardian Slider Part Needed
I need to buy the missing latch receiver (The one that mounts into the stationary door jamb). The latch is in the door and is working fine. I depressed the button on the latch and it works great but it has nothing to grab when actuated. The LATCH PLATE in the movable door measures 11-3/4" tall and i ... (cont.)
Home Owner Royal oak MI
Aug 21, 2025
Home Owner from Royal oak MI
Aug 21, 2025
Window crank
Roto, only marking is the letter B.
Quick Learner Santa Rosa Ca
Aug 21, 2025
Quick Learner from Santa Rosa Ca
Aug 21, 2025
Pivot bar
IWC tilt pak window lower pibot bar broke.
Home Owner Temecula, CA
Aug 21, 2025
Home Owner from Temecula, CA
Aug 21, 2025
Pacific Window Corp. Part
I have a home that has windows with the name Pacific Window Corporation on them. On the outside of the window, at the bottom, there is a small plastic piece that is missing on several windows. The piece is approximatley 1 inch wide by 1/2 inch tall. I need to replace them if you have them. Photo ... (cont.)
Handy Person new boston nh
Aug 21, 2025
Handy Person from new boston nh
Aug 21, 2025
Quick Learner
Aug 21, 2025
Quick Learner
Aug 21, 2025
Extended-Travel Channel Balance Quote
The channel length is 33". The stamp is 3250 as shown in the uploaded photo. I don't know who manufactured the window. It was installed when the house was built in 2010. I need 4 balances. If the windows/sashes don't require extended-travel channel balances, can I order the standard balances as repl ... (cont.)
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Quick Learner Ohio
Aug 21, 2025
Quick Learner from Ohio
Aug 21, 2025
Glazing Bead
This glazing bead was brought to our shop. Not sure who the window manufacturer is. Please help
+1
Handy Person Oregon
Aug 21, 2025
Handy Person from Oregon
Aug 21, 2025
Part
What are these called that you flip open when you're reinstalling the window balances? Do you sell replacements?thanks!
Handy Person Westerly, RI
Aug 21, 2025
Handy Person from Westerly, RI
Aug 21, 2025
Window parts
I have a window with crank assembly 0p05-2020u which crosses to your number 39-330. How do I get the remaining parts for the wndow including any hinge and corresponding parts to completely rebuild the window moving parts.
Contractor Lake in the Hills, IL ...
Aug 21, 2025
Contractor from Lake in the Hills, IL 60156
Aug 21, 2025
Upper side blocks for window alignment
Rebuilding windows in 10 units and wondering if these upper alignment blocks can be bought from you. Will be ordering a bunch of balances as well if we can make sense of it all. Thank you for your assistance and look forward to working with your company. I am in the beginning phases of expanding my ... (cont.)
Handy Person Vermont
Aug 21, 2025
Handy Person from Vermont
Aug 21, 2025
Sliding glass door roller
The wheels are plasticThe width is 11/16" The height is 1 inch and 2/16 The wheel diameter is roughly one inch and 2/16
+2
Home Owner Montana
Aug 21, 2025
Home Owner from Montana
Aug 21, 2025
Lock for sash window
We have several window locks that are broken. The windows are Weather Shield, probably original to the house, which was built in 1992. The holes, center to center, are 1 and 7/8 inches. I'm having trouble finding that size/finish color (roughly antique brass). Thanks.
Quick Learner Mississauga
Aug 21, 2025
Quick Learner from Mississauga
Aug 21, 2025
Old screen door corner bracket
Please identify model number i would like to purchase 4 QTy
Quick Learner
Aug 21, 2025
Quick Learner
Aug 21, 2025
Patio door roller for active glass panel
No identifying marks on the rollers. 1- 1/4 wheel dia.
Handy Person Georgia
Aug 21, 2025
Handy Person from Georgia
Aug 21, 2025
balances on single hung vinyl windows
1. Not sure how to remove the track balances. 2. Also what part do I order from you to replace this. 3. The length of the metal is 27". The width is 1/2" and it is flat. 4. This is from a single hung vinyl window. Lower sash is removable.
+2
Home Owner Portland, OR
Aug 20, 2025
Home Owner from Portland, OR
Aug 20, 2025
Help identifying part
One of these parts broke and I'm not sure the model. It's 1/2in width.
+2
Quick Learner Utah
Aug 20, 2025
Quick Learner from Utah
Aug 20, 2025
Storm Door Slide Bolt
I have sucessfuly used your part number 91-054 slide bolt on storm windows. A storm door uses a simular slide bolt but has a rectangular protrusion extending from the angled latch end. Are these slide bolts available?
Home Owner Pennsylvania
Aug 20, 2025
Home Owner from Pennsylvania
Aug 20, 2025
Window balance type
My window is stuck closed. Not sure what kind of window balance system this is and how to unlock the shoe or replace the system.
Handy Person Florida
Aug 20, 2025
Handy Person from Florida
Aug 20, 2025
Window Sash Spring
Numbers in picture 2390 26 BS1. Photos show top and bottom catchs. Length of metal is 24" and it is .5" wide.
Home Owner San Francisco
Aug 20, 2025
Home Owner from San Francisco
Aug 20, 2025
Casement window mechanism
Hi, I need help finding this operating mechanism. Unfortunately I can't figure out what the brand is... it might be Andersen.