Viewing all customer Discussions for:
Door & Window

Handy Person Truckee ca
Aug 15, 2025
Handy Person from Truckee ca
Aug 15, 2025
Quick Learner BETHLEHEM PA
Aug 15, 2025
Quick Learner from BETHLEHEM PA
Aug 15, 2025
REPLACE CERTAINTEED TOP TILT LATCH ON WINDOWN
PLEASE IDENTIFY THE BEST PART FOR ME USING THE PHOTO ATTACHED. THESE ARE WINDOWS FROM 1998
Home Owner Dacula
Aug 15, 2025
Home Owner from Dacula
Aug 15, 2025
Replacement for rod balances
Hi, I need to replace my old rod balances. As far as I understand I have an 850 series, but I found on your website that the 795 series is suitable. Is it true? The weight of the window is 15.8lbs, what is the correct code that I can able to order them from you? Thank you very much for your help. ... (cont.)
+2
Home Owner Brooklyn, New York
Aug 15, 2025
Home Owner from Brooklyn, New York
Aug 15, 2025
Need help identifying a part
Hi. I have a Crystal 2000A double hung window (see label) and one of these white plastic inserts that hold both the window and the ballast spring snapped and broke at the top so that it can't hold the ballast. (Sorry about the crud. Didn't think to clean it.) This picture is of the other side that's ... (cont.)
Contractor Deforest, WI
Aug 15, 2025
Contractor from Deforest, WI
Aug 15, 2025
Broken pivot bars and pivot shoes
I have 8 of these pivot bars and shoe coils that broke. I think I found the right replacements but I want to be sure.
+2
Contractor Athens, Georgia
Aug 15, 2025
Contractor from Athens, Georgia
Aug 15, 2025
Contractor Taylorville, IL
Aug 15, 2025
Contractor from Taylorville, IL
Aug 15, 2025
Balancer for Jeldwen
Need balancer for Jeldwen IPEX window. Both sides
Quick Learner Centerville VA
Aug 15, 2025
Quick Learner from Centerville VA
Aug 15, 2025
Storm door inside latch broken
50 year old storm door latch broken. Will not lock. Not sure if I need the outside handle replaced with it or not.
+1
Home Owner hi
Aug 14, 2025
Home Owner from hi
Aug 14, 2025
Andersen casement window operator
I need a casement window operator
Home Owner San Francisco, CA
Aug 14, 2025
Home Owner from San Francisco, CA
Aug 14, 2025
channel balance marked 26-5 JX CMC 7
I'm replacing channel balances whose string/cable has snapped. I believe I need to buy S385-27.Your page says the metal channel's width should be 9/16, but the channel has a slight lip at the front, and I'm unclear whether to measure the width at the front, back or interior.The winged channel top se ... (cont.)
+2
Handy Person 91302
Aug 14, 2025
Handy Person from 91302
Aug 14, 2025
need one latch
Window has marking "philips stayton 13:33 L#1
Handy Person Gillette NJ
Aug 14, 2025
Handy Person from Gillette NJ
Aug 14, 2025
New faucet - Pella crank too long
I had a new faucet installed and can't open the casement window with the Pella crank as it can't clear the faucet. Is there a short crank or key that I can purchase?
Quick Learner Cornelius, NC
Aug 14, 2025
Quick Learner from Cornelius, NC
Aug 14, 2025
Quick Learner California
Aug 14, 2025
Quick Learner from California
Aug 14, 2025
Aluminum windows parts
Plastic part on aluminum single hung window sash upper corner which is hosing a balancer
Home Owner Candler, NC
Aug 14, 2025
Home Owner from Candler, NC
Aug 14, 2025
Ply Gem block and tackle balance replacement
Hello, I need help in indentifying the series number of this part in order to replace. Code # C34 is stamped onto the back of the metal channel. There is also stamped an RC BSIN (or B5IN). Metal to metal measurement is 34 inches and channel width is a hair over 1/2 inch. The plastic attachment h ... (cont.)
+2
Quick Learner San Diego
Aug 14, 2025
Quick Learner from San Diego
Aug 14, 2025
Casement window crank
Hello I need help to id this model crank so I can order a replacement. Thanks Steve
Home Owner Katy, tx
Aug 14, 2025
Home Owner from Katy, tx
Aug 14, 2025
Need new rollers
House built in 1982ish. Aluminum patio door.
Home Owner Phoenix
Aug 14, 2025
Home Owner from Phoenix
Aug 14, 2025
Need to replace my broken balancers.
My window balancer have been broken for a while and I want to replace them. The window is a "windowmaster" brand.
+2
Contractor California
Aug 14, 2025
Contractor from California
Aug 14, 2025
Weather Stripping and rollers
Hello Couldn't fit the rollers, I can send over via email
+7
Quick Learner Nixa, Mo.
Aug 14, 2025
Quick Learner from Nixa, Mo.
Aug 14, 2025
Balance spring shoe
My windows will not stay up due to shoe detached from balance spring. The hook on the end is broke off.