Viewing all customer Discussions for:
Door & Window

Handy Person Sayville NY
Aug 7, 2025
Handy Person from Sayville NY
Aug 7, 2025
Plastic pivot shoe
Hi - I watched one or two of your videos and I think it's the pivot shoe that's broken? Makes the window kind of unsafe because it just slams down. There may be some other parts needed here & there, but that is my primary concern. We have numerous windows with this problem. If you could tell me ... (cont.)
Home Owner Seattle 98115
Aug 7, 2025
Home Owner from Seattle 98115
Aug 7, 2025
Alside window, Fairfield series
I'm interested in purchasing a set of 2 counter-balances for Alside Windows, Fairfield Series. The length of the channel in 26 inches. I also need the plastic brackets that mount on the sash and engage with the counter-balance, and I have photos but the site limits me to 5 photos only. Thank you ... (cont.)
+7
Home Owner Minneapolis
Aug 7, 2025
Home Owner from Minneapolis
Aug 7, 2025
What weight category is mine?
hi there just wondering exactly what part to order. Specifically the weight category
Handy Person 38581
Aug 7, 2025
Handy Person from 38581
Aug 7, 2025
pivot lock shoes for phillips tilt in window
i need pivot shoes for a phillips window. the measurements are.1 inch wide,x1/2 thick x2 1/8 tall. the slot hole is 5/16. do you have any and if so what is part number
Home Owner Portland, OR
Aug 7, 2025
Home Owner from Portland, OR
Aug 7, 2025
Replacement balancers
26-4 DK5 CMC 6 is the part number listed
Distributor San Ramon, California
Aug 7, 2025
Distributor from San Ramon, California
Aug 7, 2025
Tracks and rollers for SGD-R25-120x82
Hi Team I have a Anlin patio door. Track is bent and coming off from its place and also the wheels are not gliding on the track. Could you please help find the track and rollers to replace it?
Landlord Redwood City
Aug 7, 2025
Landlord from Redwood City
Aug 7, 2025
window sash stop?
hello what options are there to keep a vertical wood single hung window from falling down closed? it's a 100 year old house with the sash and balances. Thank you
Quick Learner
Aug 7, 2025
Quick Learner
Aug 7, 2025
need help
The window weighs 13.5 lbs. Both coils damaged just purchased and replaced in July. One snapped One bent. Please advise?
Home Owner Boise, Idaho
Aug 7, 2025
Home Owner from Boise, Idaho
Aug 7, 2025
Spiral balance repair
Some of my windows are hard to open. I am hoping to find the correct tensioner tool and replacement spiral balances that may need to be replaced. The bracket hold the spiral balance in place at the bottom of my non-tilting single hung windows is pictured here.
Contractor St. Louis Missouri
Aug 7, 2025
Contractor from St. Louis Missouri
Aug 7, 2025
Kawneer doors
I'm looking for right-hand door set of pivots. I'm also looking for a recommendation on a heavier duty door closer. Thank you for your help.
+1
Contractor Millstadt, IL
Aug 7, 2025
Contractor from Millstadt, IL
Aug 7, 2025
Truth Hardware
I'm looking to replace the top and bottom hardware on to windows. See photos. One window is Left and one is right. I also attached a copy of the window tag. Not sure if that is helpful.
Home Owner Cape coral FL
Aug 7, 2025
Home Owner from Cape coral FL
Aug 7, 2025
Living room window
I have 4 windows that these are broken on. The # i can see on this one is 27305. The window opening is 25x62
+2
Contractor San Diego
Aug 7, 2025
Contractor from San Diego
Aug 7, 2025
Help finding replacement
No markings on rollers. 23 mm between centers of the 2 screws. Thanks
Quick Learner
Aug 7, 2025
Quick Learner
Aug 7, 2025
Extended-Travel Channel Balance Quote
Stamp 3130, channel length 31-7/8", Approximate manufacture date 2005, unknown manufacture (see picture of window tag), 3'x6' single hung vinyl window, non-tillt, series 5200, need 16 balances for 8 windows.
+1
Contractor Fitchburg, Wi
Aug 7, 2025
Contractor from Fitchburg, Wi
Aug 7, 2025
Hurd casement window lock hardware
Do you have these parts available?
Home Owner Lansing, Michigan
Aug 7, 2025
Home Owner from Lansing, Michigan
Aug 7, 2025
Replacement pivot shoes for Simonton window
I am looking for replacement pivot lock shoes for my 1996 Simonton white vinyl window. The attached photos of my original lock shoe shows the top length is 1 1/4", the height is 1", and the width is 1/2". My original shoe looks to be the exact same size, design, and shape as the Swisco 15-111 pivo ... (cont.)
+2
Quick Learner
Aug 7, 2025
Quick Learner
Aug 7, 2025
Replacement
Need to replace this. 8.5” arm. 4.5” opening in the molding
Contractor Richmond virginia
Aug 7, 2025
Contractor from Richmond virginia
Aug 7, 2025
Home Owner New York
Aug 7, 2025
Home Owner from New York
Aug 7, 2025
Anderson crank window part
Anderson window arm part series 7500/ 7500 casement window. Bottom part that hold metal arm to under side of window.
Handy Person Circle Pines Minnesota...
Aug 7, 2025
Handy Person from Circle Pines Minnesota
Aug 7, 2025
Window screen retainer clips
To hold window screens locked in frames