Viewing all customer Discussions for:
Door & Window
Home Owner
USA
Sep 17, 2025
Home Owner from USA
Sep 17, 2025
Atrium screen door track
Hello, I just spoke with a very nice women at your company and she thought that maybe you folks could help me out. I purchased and installed The Atrium Door in 1988. The problem that I have is with the Runner/track for the screen door. The original runner is a thin metal strip 70" screwed into the ... (cont.)
Home Owner
Macedonia Ohio
Sep 17, 2025
Home Owner from Macedonia Ohio
Sep 17, 2025
Truth casement window operator
Please help me find the right replacement.
Home Owner
Murphy, NC
Sep 17, 2025
Home Owner from Murphy, NC
Sep 17, 2025
Patio door handle
We bought the door from Lowe's. Hopefully, the picture of the label on the door will be helpful.
Landlord
Massachusetts
Sep 16, 2025
Landlord from Massachusetts
Sep 16, 2025
Snap-in channel for aluminum screen door
Hi! Looking for a white snap-in channel for an aluminum screen door. The red arrows point to it. Also looking for a door handle this size, triple screws/fasteners 1 5/8" from end holster (see photo). Aluminum screen door is 79 1/4 " x 31.125 (or 31 1/8) x `1.125 inches. 1. get new snap-in for ho ... (cont.)
Landlord
Edmonds Washington 980...
Sep 16, 2025
Landlord from Edmonds Washington 98026
Sep 16, 2025
These little plastic parts have a piece that flips up and stops the window from being opened further.
11 parts are broken. Can you help me replace them?
Quick Learner
San Francisco
Sep 16, 2025
Quick Learner from San Francisco
Sep 16, 2025
Wheels for sliding glass patio door
I need to sliding glass door trucks
Professional
Hudson,Fl
Sep 16, 2025
Professional from Hudson,Fl
Sep 16, 2025
keeper
This keeper is on a double hung vinyl window
Quick Learner
Jacksonville, Florida
Sep 16, 2025
Quick Learner from Jacksonville, Florida
Sep 16, 2025
I need latch assembly
I need the latch assembly for this style of door. Can you please help? Thank you
Handy Person
Mount Pleasant, SC
Sep 16, 2025
Handy Person from Mount Pleasant, SC
Sep 16, 2025
Silverline Double Hung Windows
Hello. I have 3 Silverline Double Hung windows. Each window section is approximately 28 inches wide with a height of 33 inches. The channel balances have failed and need replaced. I'm looking for the parts I need to replace all the channel balances on 3 windows. Please advise on the parts I should o ... (cont.)
Handy Person
Taylors, SC
Sep 16, 2025
Handy Person from Taylors, SC
Sep 16, 2025
Window tilt latch
I need a replacement latch for unidentified window
Contractor
Kauai
Sep 16, 2025
Contractor from Kauai
Sep 16, 2025
Window pivot bar
Hiya - got a window pivot bar that works with your 751 knife block balance, but we didn't notice that a few were broken/corroded. Thanks.
Quick Learner
Caldwell nj
Sep 16, 2025
Quick Learner from Caldwell nj
Sep 16, 2025
Window
Please take a look
Quick Learner
USA/ CA
Sep 16, 2025
Quick Learner from USA/ CA
Sep 16, 2025
Bottom roller assembly/Top Guide Assembly
Bottom roller assembly COX 21-717 Top guide plastic broke
Quick Learner
New Mexico
Sep 16, 2025
Quick Learner from New Mexico
Sep 16, 2025
Sash window glides
2000 Palm Harbor Manufacturered home. 14 windows, 4 glides each.
Home Owner
CA
Sep 16, 2025
Home Owner from CA
Sep 16, 2025
double side load carrier fix to window
I would like to know or to see how to slip S145-5 balance spring to 15-102 double side load carrier, and insert back to window corner position. Thank you.
Professional
Texas
Sep 16, 2025
Professional from Texas
Sep 16, 2025
Patio door roller
Can you help me identify these patio door rollers please?
Quick Learner
Oakland ,ca
Sep 16, 2025
Quick Learner from Oakland ,ca
Sep 16, 2025
I need the balance size I have attached
I bought the wrong size would like to exchange it for the correct size
Home Owner
Winchester, California
Sep 16, 2025
Home Owner from Winchester, California
Sep 16, 2025
balance
The numbers are on the metal channel.
Home Owner
Pinson,al
Sep 16, 2025
Home Owner from Pinson,al
Sep 16, 2025
Balancers for tilt window
Need balance for windows
Handy Person
Oceanside CA
Sep 16, 2025
Handy Person from Oceanside CA
Sep 16, 2025
Sliding glass door rollers
Do you carry these rollers? The Patton # on the roller is 4102009