Viewing all customer Discussions for:
Door & Window

Home Owner Long branch nj
Jul 17, 2018
Home Owner from Long branch nj
Jul 17, 2018
Handy Person Colorado
Jul 17, 2018
Handy Person from Colorado
Jul 17, 2018
Broken door handle
Guardian patio door, from around 1991. Door in good condition but metal posts that hold wooden handle have broken. Screws on inside handle spaced at 3-7/8", door 1-3/4" thick. Guardian, SGCC 933 1/80 CGB 12-GP-1
Home Owner USA
Jul 17, 2018
Home Owner from USA
Jul 17, 2018
Double hung window tilt latch
I need to replace internal tilt latch for my double hung tilt window.Attached are pictures with the windows series name and number as well as pictures of the latch I am looking for. I could not match anything on your web site. The latch is approx. 11/16" wide, and 7/16" thick.On the bottom there is ... (cont.)
+1
Professional Tinley Park, IL
Jul 17, 2018
Professional from Tinley Park, IL
Jul 17, 2018
Tandem patio door rollers
I need this part asap. Tandem patio door rollers.The doors are off right now and the local hardware store doesn't carry many parts.Need to order and overnight them if possible. Please call asap.James
Jul 17, 2018
Jul 17, 2018
Replacement part lock
Thanks for reaching out to us, Alex. For your handle set, take a look at our 82-081. See if the screw hole measurements match up with yours. As for your mortise lock, I believe the 82-269 will be a good fit.
Professional Wilmington island GA
Jul 17, 2018
Professional from Wilmington island GA
Jul 17, 2018
Pella sliding door handle catch
Hey, I just bought a house and there is a Pella sliding glass door at Living room with a Pella sliding glass door handle, but there is no catch at the jamb. The previous owners were just using a surface type add on bolt to lock the door. There has never been a catch installed on the jamb itself beca ... (cont.)
Quick Learner
Jul 17, 2018
Quick Learner
Jul 17, 2018
Latch lock
Can you co firm you have this replacement part for a slidding patio door
Home Owner hayward CA
Jul 17, 2018
Home Owner from hayward CA
Jul 17, 2018
Home Owner Florida
Jul 16, 2018
Home Owner from Florida
Jul 16, 2018
Removing sliding glass door when roller won't adjust
the roller on one side of the door will not adjust to lower the door, the other side will, i can not remove the door the right side with the working roller will clear the bottom track, the left side with the roller that will not adjust will not clear the track. How can i remove the door if i can't c ... (cont.)
Quick Learner Denver
Jul 16, 2018
Quick Learner from Denver
Jul 16, 2018
Quick Learner Colorado
Jul 16, 2018
Quick Learner from Colorado
Jul 16, 2018
S795-27 with different top
I need two of the S795-27, however the top of my existing window balance has a 15-198 balance clip attachment instead of the standard one. Do you have a part number for this configuration or can you make these for me?
Handy Person Sarasota Florida
Jul 16, 2018
Handy Person from Sarasota Florida
Jul 16, 2018
Window Pane Replacement
Hello, I have some panes that are cracked and would like to replace. I have not worked on these types of windows before. Looks like there is a thin metal trim that holds the pane in. It doesn't look like I'll be able to reuse this trim if I pull it out. Am I correct in thinking that the trim pi ... (cont.)
Handy Person San Francisco ca
Jul 16, 2018
Handy Person from San Francisco ca
Jul 16, 2018
Identifying Caldwell channel balance
Hi, I'm hoping you can help me identify the replacement for these Caldwell channel balances. The numbers stamped on the balance say "19 4 IS CALDWELL". I'm including some photos. Thanks so much.
Home Owner Plymouth, MN
Jul 16, 2018
Home Owner from Plymouth, MN
Jul 16, 2018
Casement window - weather stripping
Need casement window weather stripping for "no name" windows which use Truth hardware. Pictures are of the weather stripping that attaches to the kerf on the window. Hope you can help. Thanks Rich
Home Owner WA
Jul 16, 2018
Home Owner from WA
Jul 16, 2018
New Castle XT Std roller assembly
I need a roller assembly for a New Castle XT Std sliding patio door. CPD: PWG-M-144 I haven't removed the door, so I don't know what the roller assembly looks like. Could you help me identify the part?
Quick Learner Tannersville, NY
Jul 16, 2018
Quick Learner from Tannersville, NY
Jul 16, 2018
Channel balance
#24C. BSI on metal post you can see in photo I am the homeowner and need help replacing this part. I am not sure what other info you need. My window is a double hung, tilt in . If you need measurements let me know what to measure. I purchased this home, and these windows Iare Anderson for manufa ... (cont.)
+2
Quick Learner
Jul 16, 2018
Quick Learner
Jul 16, 2018
Quick Learner Weatherford, TX
Jul 16, 2018
Quick Learner from Weatherford, TX
Jul 16, 2018
Glazing bead replacement
Looking for this piece. Goes on outside of window and snaps in between window and frame. Can't find it anywhere. Thank you,Ashley
Home Owner NY
Jul 16, 2018
Home Owner from NY
Jul 16, 2018
Window Operator
PLEASE FIND 5 ATTACHED PHOTOS PER YOUR REQUEST.Mike
+2
Contractor Charlotte
Jul 16, 2018
Contractor from Charlotte
Jul 16, 2018
860 block and tackle balance
The window width is under 36 inches, so I believe I need the black connector. Just not sure which length to order. It looks to me like it is a 28 inch, but in your catalog, you don?t offer the 28 inch with a one and a quarter inch shoe. Please advise.