Viewing all customer Discussions for:
Door & Window

Contractor san mateo
Jul 17, 2018
Contractor from san mateo
Jul 17, 2018
10 inch long mortise lock
one of the hooks sticks. there is no markings on the door or on the handle to let me know who makes it, the other pic is a sticker on the door frame of the sliding patio door
Quick Learner
Jul 17, 2018
Quick Learner
Jul 17, 2018
Pella lock set replacement
Please see the attached photo Thanks
Handy Person Brookline MA
Jul 17, 2018
Handy Person from Brookline MA
Jul 17, 2018
Casement window part.
Hello, I am looking for this part. I was wondering if you guys have this in stock. I attached 4 pics. Please let me know if you need anything from me. Thanks in advance for your help. JM.
+2
Quick Learner westfield, IN
Jul 17, 2018
Quick Learner from westfield, IN
Jul 17, 2018
Replacement channel balances
Need to know which replacement parts to order please see pics
+1
Professional West Berlin NJ
Jul 17, 2018
Professional from West Berlin NJ
Jul 17, 2018
Vent stops for window
Hi Customer Service,I need 15 matching vent stops. Thanks, Joe
Quick Learner CA
Jul 17, 2018
Quick Learner from CA
Jul 17, 2018
Channel balance 28 inches long
the metal part is 28 inches long and the balance has 2840 ae written on it (in photo). It is from Viking sash window - i need 6 of them (3 windows). Also need the black part that seems broken. thanks for all your help, john
+3
Quick Learner Georgia
Jul 17, 2018
Quick Learner from Georgia
Jul 17, 2018
Replacement Casement for aluminum windows
I'm looking for replacement window cranks for aluminum window built in 1970. Thanks!
Quick Learner Wisconsin
Jul 17, 2018
Quick Learner from Wisconsin
Jul 17, 2018
Window slider
We own Hotel..Looking for attached part because we can't slide the window without this slider.
+2
Home Owner vermont
Jul 17, 2018
Home Owner from vermont
Jul 17, 2018
tilt window latcT
need replacement latches!
Home Owner USA
Jul 17, 2018
Home Owner from USA
Jul 17, 2018
1/2" wide channel balances (S350?)
Hi Swisco: We have six "Western Windows" with old/broken channel balances. Please help us identify - they all look like the S350 style. Two windows (4 channels) #2720 Four windows (8 channels) #2790 35 We will also replace 12 take-out clips. I hope the photos help. Thanks. Bob.
+2
Home Owner Texas
Jul 17, 2018
Home Owner from Texas
Jul 17, 2018
Need pivot pin/bar and pivot shoes
Hi. I have several windows where the pivot pins and/or shoes are broken and need to be replaced. The windows were purchased by the previous homeowner from Window World and were manufactured by AMI according to the documentation. Any help you can provide will be appreciated very much!! I am als ... (cont.)
Quick Learner Centereach ny 11720
Jul 17, 2018
Quick Learner from Centereach ny 11720
Jul 17, 2018
Need the bottom and top track
Bottom wheel has this number AN34124 and top piece has this # 20121
Home Owner Willmar, MN
Jul 17, 2018
Home Owner from Willmar, MN
Jul 17, 2018
Replacement window screen parts
Hi. I have jeldwen windows in my home from 2003. The plastic pieces in the corner of the screen frame that hold the metal frames together are deteriorated and they are cracking as I take the screens out to wash the windows or replace a damaged screen. I need 8 sets. 4 pieces per set for a total ... (cont.)
+1
Quick Learner Lowell AR
Jul 17, 2018
Quick Learner from Lowell AR
Jul 17, 2018
Broken balance
The tab that attaches to the bottom side of the window is broken
Quick Learner Ne Jersey
Jul 17, 2018
Quick Learner from Ne Jersey
Jul 17, 2018
Spiral tips shorter than mine
I ordered 28 series 900 balances, but they are not a good fit. (order 1009692). I will have to return them. What do you suggest?
Home Owner New York
Jul 17, 2018
Home Owner from New York
Jul 17, 2018
Casement widow locking latches
The mounting screws are 2-1/2" apart, the inside gap between the latch and the backside of the body is 3/4". the overall body (not the handle) is 3". The widow is equipped with four (4) latches.
Home Owner NY
Jul 17, 2018
Home Owner from NY
Jul 17, 2018
Handle for sliding glass door
Looking to replace this handle. Door is approx 2" and screws approx 5" apart.
Home Owner Illinois
Jul 17, 2018
Home Owner from Illinois
Jul 17, 2018
Can I use existing holes in screen?
Can I use the existing plunger hole in the screen or do I need to drill a new one when using 70-009?
Quick Learner Massachusetts
Jul 17, 2018
Quick Learner from Massachusetts
Jul 17, 2018
Pella custom order
Hi, I have the same balance from Pella window. Only difference is that mine is 1/2". This balance is holding a hook in a bottom end. I wonder if a custom order is available. Please see attached pictures (2 top end, and 2 bottom end). Thank you, David
+5
Quick Learner Fairfax, VA
Jul 17, 2018
Quick Learner from Fairfax, VA
Jul 17, 2018
Convert to keyed entry
I have a Newcastle XT CertainTeed sliding glass door/handle mechanism and I want to convert to keyed entry. Is there a solution for that? What parts do I need? Can a semi-handy person like myself install the replacement?
+1