Viewing all customer Discussions for:
Door & Window

Home Owner USA
May 21, 2018
Home Owner from USA
May 21, 2018
Replacements for my window locks
Dear Sir, I recently purchased an older home that has these type locks on all the basement windows. Seems that I need some type of crank to open them? however nothing was supplied to me at time of purchase. Would you be able to provide me guidance on if I could purchase a crank to open t ... (cont.)
Handy Person 33037
May 21, 2018
Handy Person from 33037
May 21, 2018
Glazing bead drawing
Iam looking for the right glazing bead for my window. I want to replace the 1/8 glass for a 3/16 glass, but I need the right glazing bed for this project. Thanks
Home Owner USA
May 21, 2018
Home Owner from USA
May 21, 2018
Trying to get the right balances for non tilt aluminum windows ,the old one is the rusted one.
Trying to get the right balances for non tilt aluminum windows ,the old one is the rusted one.
Quick Learner Naples Florida
May 21, 2018
Quick Learner from Naples Florida
May 21, 2018
No numbers on this roller
I'm looking for this part. Can't find it here in Florida . Could you help me please
Home Owner USA
May 21, 2018
Home Owner from USA
May 21, 2018
Research on pivot shoe for my window
Attn: Customer Service, I hope you can help me with a part that I am looking for. I looks like a pivot shoe lock for a balance arm. The balance arm number in your system is #5765-28. Please see the attached photos. Unfortunately, my technician did not get measurements for the pivot shoe lock :disapp ... (cont.)
Home Owner Attleboro, Ma
May 20, 2018
Home Owner from Attleboro, Ma
May 20, 2018
I need help identifying sash component for Mercury window
I think this belongs to a mercury window this part attaches to the spiral balance and broke from the corner of the window. Any help would be great.
Quick Learner Clarendon Hills, IL
May 20, 2018
Quick Learner from Clarendon Hills, IL
May 20, 2018
Help with exact measuring of pivot shoe without taking it out
I Need 2 Pivot Shoes(picture attached has code: 530C). Not sure on depth? I think its 1/2 inch but hard to measure without taking it out. Can you confirm with this code? Also, need 2 spiral balances (picture attached)(red) (appears to be the 5/8") 21 inch long. Maybe the spiral balance too ... (cont.)
Quick Learner Central California
May 20, 2018
Quick Learner from Central California
May 20, 2018
SGD-R20-141×96 sliding glass door handle replacement
Needing a SGD-R20-141×96 sliding glass door handle/lock replacement, not sure about any additional information because the model and make sticker is very worn. The house was built in 2000 so I am assuming the sliding glass door is that old.
Quick Learner missouri
May 20, 2018
Quick Learner from missouri
May 20, 2018
atrium mortise lock specs
Could you send me the dimensional Specs on this lock? I have a similar one I need to replace but want to be sure can retrofit it. Thank you, Ed
Home Owner Pelion, SC
May 20, 2018
Home Owner from Pelion, SC
May 20, 2018
I need to purchase replacement pivot bars?
It is the piece attached to the window that allows it to connect to the spiral balance on the bottom of the window.
Home Owner 32713
May 20, 2018
Home Owner from 32713
May 20, 2018
Finding it hard to find this replacement weatherstripping
I want to replace all my weather stripping in my home. I have a lot of windows but I'm finding it hard to find replacement weather stripping. I didn't want the glue it on. Can you help? Attached are some pictures.
Home Owner West Virginia
May 20, 2018
Home Owner from West Virginia
May 20, 2018
Weather Stripping ID
Can you please help me identify this item?
Quick Learner San Jose CA
May 20, 2018
Quick Learner from San Jose CA
May 20, 2018
Channel balance identification
Milgard window Length on aluminum is 26 5/8? Width is 5/8? Depth is 5/8? Thanks Chris
Professional Riverdale, GA
May 20, 2018
Professional from Riverdale, GA
May 20, 2018
28 Balances
May we please order 28 balances. Thank you.
Home Owner Elk Grove
May 20, 2018
Home Owner from Elk Grove
May 20, 2018
PHP-28 window channel balance replacement
not sure what is the strength of the channel balance. on the balance has printed numbers and letters 25 5 EV CMC 7. could you please tell me what the strength is? Thank You, Jenny
Quick Learner
May 20, 2018
Quick Learner
May 20, 2018
Chicago
May 20, 2018
from Chicago
May 20, 2018
Traco TR5000 - bracket to lock top sash
Instead of fixing the top sash spiral balances, I'm looking to fix the top sash in place. I believe the window is a Traco Tr5000. Is there a bracket or clip that I can attach under the pivot shoe in the track and screw into? This is a picture of the pivot shoe.
Quick Learner Orange CA
May 20, 2018
Quick Learner from Orange CA
May 20, 2018
Marshall Aluminum Products Roller Perfect Replaced by 81-253
I also have the mirror sliding doors by Marshall Aluminum Products Co. Irvine CA. All with broken plastic wheeled rollers as pictured. These metal wheeled replacements were a perfect fit! Thanks to San Diego who first posted this manufacture of mirror doors , I found these rollers! ... (cont.)
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Quick Learner
May 20, 2018
Quick Learner
May 20, 2018
Door lock flipper broken
The door lock "flipper" broke and so did the stem from the lock. Can we get replacement parts or must we purchase the whole package?
Quick Learner 80016
May 20, 2018
Quick Learner from 80016
May 20, 2018
Window Channel Balance
Hi, The stamp on the rail is 27 5 AX CMC. Please let me know if you can figure out the replacement part. Thank you Seth