Viewing all customer Discussions for:
Door & Window

Quick Learner
Mar 16, 2018
Quick Learner
Mar 16, 2018
Needing window parts
Will this part replace the attached picture?
Home Owner E Fallowfield, Pennsyl...
Mar 16, 2018
Home Owner from E Fallowfield, Pennsylvania
Mar 16, 2018
Seeking proper hardware replacement for sliding glass door mortise lock/latch
We were directed to your company as someone that would be able to help us resolve our sliding glass door hardware issue (especially if no one else could, which is the case). As you can see from the above photos, we are in need of a replacement sliding glass door mortise lock/latch. Our original ... (cont.)
Quick Learner USA
Mar 16, 2018
Quick Learner from USA
Mar 16, 2018
Trying To Locate Tilt Window Parts
I'm having some trouble locating these window parts. Cannot seem to find these parts with their dimensions. I tried submitting to the part locator option on your site but I kept getting an error message. See images attached for parts I am looking for.
Home Owner CA
Mar 16, 2018
Home Owner from CA
Mar 16, 2018
IWC sash channel balance type?
Channel balance is 35" long, 5/8" wide and 9/16" deep. Can you advise which is correct replacement part? Thanks.
Contractor San diego
Mar 16, 2018
Contractor from San diego
Mar 16, 2018
I need two new recessed bronze handles would also like to get new wheels
Need two new recessed patio door handles and hopefully new wheels. This home is in Laughlin NV and was built in the 80?s
Purchasing Agent Lake Havasu City, AZ
Mar 16, 2018
Purchasing Agent from Lake Havasu City, AZ
Mar 16, 2018
Better Built window Glazing bead
Hello, I'm searching for white glazing bead for Better Built windows. Attached are two images of the product. I'm in need of 120' of material. Thank you, Danielle Advantage Windshield & Glass
Home Owner Belgium
Mar 16, 2018
Home Owner from Belgium
Mar 16, 2018
Sliding door rollers
Hi, I just sent a mail to your customer care, maybe it was wiser to send it to you... I need to replace the Rollers of my sliding door. After much search, I found you site and probably a match in your 81-005. Measurements are approximately correct. Mentions: Allen Stevens. Woodside Corp NY ... (cont.)
Home Owner USA
Mar 16, 2018
Home Owner from USA
Mar 16, 2018
Broken window part
Hello, my Gapco window has broken part that needs to be replaced. I am sending you a picture of the damage hoping u will be able to identify it and send a replacement. I need two of those. Thank u.
Handy Person Florida
Mar 16, 2018
Handy Person from Florida
Mar 16, 2018
Handy Person 48168
Mar 16, 2018
Handy Person from 48168
Mar 16, 2018
Sash Controls Mortise lock
I have a Sash Controls handle set 2260 where the lock has a broken spring. It has 45 degree dead latch. What is the replacement mortise lock? 82-226?
Home Owner Hendersonville NC 2879...
Mar 16, 2018
Home Owner from Hendersonville NC 28791
Mar 16, 2018
Awning window sash bracket to open/close window
Hello, I don't have any part#, model or whatever. I'm looking to replace this part. Do you have that and it so how much is it+shipping and what is the lead time? Thanks in advance for your reply. JHL
Quick Learner california
Mar 16, 2018
Quick Learner from california
Mar 16, 2018
window balancer replaement
I need the window balancer which has markings "25 5 BW CMC 7". I needa replacement ASAP.
Quick Learner Naples, FL
Mar 16, 2018
Quick Learner from Naples, FL
Mar 16, 2018
Color choice
Does 82-107 come in black
Quick Learner San Francisco
Mar 16, 2018
Quick Learner from San Francisco
Mar 16, 2018
Series # for 2440 Channel balance
I need to replace both my channel balances. I found a 2440 stamp on the balance but not sure which series I should order? The balance is 25" from the metal ends and 26" from the plastic ends. Thanks!
Quick Learner 98512
Mar 16, 2018
Quick Learner from 98512
Mar 16, 2018
23-2 DA2 Channel Balance
My balance channel is 24" long, 1/2 " depth. The stamp read 23-2 DA2 CMC 4. What do I need to replace a new one?
Handy Person Pittsburgh PA
Mar 16, 2018
Handy Person from Pittsburgh PA
Mar 16, 2018
Your 95-015 tilt corner too big
I ordered/received 95-233 corners and 95-015 tilt corners from Swisscom recently. The 95-233 corners fit fine but the 95-015 tilt corners were too thick. The thickness of the old tilt corner is approx 7/64", but the 95-233 corner (1/8" thickness) fits ok. The 95-015 tilt corner is 9/64" thick which ... (cont.)
Home Owner USA
Mar 16, 2018
Home Owner from USA
Mar 16, 2018
Spring has been misplaced on my window hardware.
Number dscf2005.jpg has a spring that has been misplaced.. Thanks. John.
Home Owner Niceville FL
Mar 15, 2018
Home Owner from Niceville FL
Mar 15, 2018
Need replacement part
Written in part: Canadian patent N 919213 patented 1973 Patent N 3.596.95
Home Owner USA
Mar 15, 2018
Home Owner from USA
Mar 15, 2018
Sliding door mortise lock
Your online submission page failed 4x. The lockset only has "Made In New Zealand" stamped. No part numbers. There is only a handle outside, no ability to unlock. The inside handle has what appears to be "CH" in a symbol. The mortised body has an "II" symbol (they are upper case ii which my ke ... (cont.)
Quick Learner
Mar 15, 2018
Quick Learner
Mar 15, 2018
Questions regarding my busted pivot shoe
Are the pivot shoes the same on both side cannot find any manufacturer on my window.Thanks for any help you can give me.