Viewing all customer Discussions for:
Door & Window

Quick Learner Napa
Mar 15, 2018
Quick Learner from Napa
Mar 15, 2018
We purchased item 82-005 but it was not what we needed
We purchased item 82-005 but it is wrong part. I am sending pictures of our current parts. Help!
Contractor Jupiter Florida
Mar 15, 2018
Contractor from Jupiter Florida
Mar 15, 2018
6-5/8" handle
I have a 6 5/8 center line to bolts glass sliding door latch . The latch is a unit that slides DOWN to lock NOT UP. Everything I can find locks moves up. This will not fit the hole in the door. The original in this discussion is the one I want to match up to. Thank You
Home Owner Florida
Mar 15, 2018
Home Owner from Florida
Mar 15, 2018
How to Hang Window Sash with a 15-045 shoe
I have pivot shoes identical to these that do not need replacing, however, I need to replace the pivot bars (26-327). Getting the sash out was easy because the pivot bars were broken. My question is essentially how do I hang a sash with the above pivot shoe? The only videos I can find have the pivot ... (cont.)
Quick Learner
Mar 15, 2018
Quick Learner
Mar 15, 2018
Looking for 29" long 2840 Balance channel
Looking to replace the balance channel. Channel measures 29 inches. Which channel do I need to order? Thank you Gail K
Quick Learner Southern California
Mar 15, 2018
Quick Learner from Southern California
Mar 15, 2018
Ghostly channel balances
Hi, We recently bought a home. We have two windows in our bedroom that do not stay up at all. These are the only two that open upward. The window is very loose in the track and it does look like I need channel balances. Just how to find the correct ones is the question
Home Owner USA
Mar 15, 2018
Home Owner from USA
Mar 15, 2018
Please help me find this part
I am looking to see if you have this part in stock? Please see attached photos and advise. Thank you
Quick Learner Hillsborough, NJ
Mar 15, 2018
Quick Learner from Hillsborough, NJ
Mar 15, 2018
Purchasing the S795-32 with a certain configuration
Good Evening, Is it possible to purchase a 32" 795 series Chanel balance with a 1" shoe and hook attachment? Regards, Graham C.
Contractor arizona
Mar 15, 2018
Contractor from arizona
Mar 15, 2018
the white clips that hold the spiral
i need the white clips that hold the spiral
Friend DC
Mar 15, 2018
Friend from DC
Mar 15, 2018
Window Balance 30 3 EN CALDWELL
Help me identify this part. My window balancer that says 30 3 EN CALDWELL and the metal part is 31" long.
Handy Person California
Mar 15, 2018
Handy Person from California
Mar 15, 2018
Window Balance 23 5 GP Caldwell
Need help identifying the correct replacement. Window is 16 years old. 23 5 GP Caldwell are the only markings. Non-tilt window. 1/2 " wide.
Home Owner USA
Mar 15, 2018
Home Owner from USA
Mar 15, 2018
Need proper parts to repair my loose windows
Our 15-year old double hung upper channel balance ENDS look like this? And windows are very loose in frame--easy to jimmy window locks to open from outside. Is this really the right part? It's screwed in barely half-way up the upper window. Need proper parts so I can secure our dozen windows. S ... (cont.)
Home Owner Florida
Mar 15, 2018
Home Owner from Florida
Mar 15, 2018
Sliding door roolers
Do you have this with a brass rooler? Product Code: 81-133
Quick Learner New orleans
Mar 15, 2018
Quick Learner from New orleans
Mar 15, 2018
Need 32drabsl custom S795-32 balance
Please see attached photos The numbers on the balancer are 32drabsI I believe it is a S795-32D and the top clip should be a 15-198. Weight is 29lb 8oz
Quick Learner Phoenix az
Mar 15, 2018
Quick Learner from Phoenix az
Mar 15, 2018
Slide glass door rollers
I am looking for a set of rollers matching the photos attached. Any help is appreciated
Quick Learner Nokomis fl
Mar 15, 2018
Quick Learner from Nokomis fl
Mar 15, 2018
Window clips for Allan window grids
I need window clips to replace broken clips for my Allan window grids
Quick Learner Flushing, NY
Mar 15, 2018
Quick Learner from Flushing, NY
Mar 15, 2018
Mirror closet door track wheel
I am trying to identify and purchase this part. It is the pivot top part of the door. This part has a white wheel with a metal stem through it , a spring, then it looks like it was attached to the bracket. This either broke off from the bracket or came off. The white little wheel goes in the track. ... (cont.)
Handy Person Lancaster, OH
Mar 15, 2018
Handy Person from Lancaster, OH
Mar 15, 2018
Malta window replacement parts
I am getting ready to order several replacement parts for an older Malta window. They use your part, Pivot Shoe 15-159, to attach the sash to the balance string. However, I need to purchase a couple other parts that are broken. 1. The clip which attaches the spring to the bottom of the vinyl s ... (cont.)
Quick Learner Louisiana
Mar 15, 2018
Quick Learner from Louisiana
Mar 15, 2018
tilt channel balances
I have about 9 or 10 Windows that need to have the Channel Balances replaced or repaired. Some of the little plastic rollers in the block and tackle devices are broken causing the lines to stick instead of roll freely and manipulate the springs. The channels and the springs appear to be in good ... (cont.)
Quick Learner USA
Mar 15, 2018
Quick Learner from USA
Mar 15, 2018
Replacement Sash Vent Stops needed ASAP!
I have a broken sash vent stop I need to replace. The window was called RSVP Window and made by a company called R&S Vinyl Products Group, LLC in Clarion, PA. Apparently, they have gone out of business. Attached are 2 pics, what the piece looks like that I need (2 per window) and the slot tha ... (cont.)
Quick Learner
Mar 15, 2018
Quick Learner
Mar 15, 2018
Searching for Jeld-wen sweep lock
Looking for a jeld-wen sweep lock in black finish.