Viewing all customer Discussions for:
Door & Window

Home Owner
Nov 20, 2017
Home Owner
Nov 20, 2017
Sliding door latch
Hi I am looking for this part , please help me to find out, thanks.
Contractor grapevine
Nov 20, 2017
Contractor from grapevine
Nov 20, 2017
trouble with long vinyl window piece
this is the piece that I'm having trouble with
Quick Learner
Nov 20, 2017
Quick Learner
Nov 20, 2017
Do you have any replacement torque rods for this ?
The torque arm measurements are: 52 1/2" long , and the arms on each end are approximately 3 1/4" & 4 1/4" from the centerline of the torque shaft to the center of each of the 2 pins on the arm. The two pins are both approximately .310 " in diameter, with a C clip groove . The arms are offset, wit ... (cont.)
Quick Learner Houston
Nov 20, 2017
Quick Learner from Houston
Nov 20, 2017
BFS 700 Series Window
Marked 27-4; Need new balances for 2 windows not operating correctly.
Home Owner Marina,CA
Nov 20, 2017
Home Owner from Marina,CA
Nov 20, 2017
Replace Tilt Window Part
I hope you are able to identify my part
Home Owner USA
Nov 20, 2017
Home Owner from USA
Nov 20, 2017
Old glass aluminum sliding door
I suspect the door to be around the age of the home, and the homes interior walls are made of plaster. The wheel assembly is almost, if not entirely made of aluminum (very fragile metal that broke when replacing the wheel). I managed to forget to measure it once I had removed it and am now just t ... (cont.)
Handy Person Bakersfield, CA
Nov 20, 2017
Handy Person from Bakersfield, CA
Nov 20, 2017
I will need 10 of the top sash guides. I will need 2 of the channel balance.
The channel balance has the following stamped on it: 30 4 BSI The length of the "metal" part of the balance is 31"
Quick Learner Chicago
Nov 20, 2017
Quick Learner from Chicago
Nov 20, 2017
Window part ID
I have been talking to Customer Service I hear you guys can help to identify window part so I would buy the right thing. Please find attached the pictures with dimensions of an old part. The brand is Truth. It is Truth pivot shoe owning operator.
Quick Learner Hilton Head
Nov 20, 2017
Quick Learner from Hilton Head
Nov 20, 2017
Quick Learner 19966
Nov 20, 2017
Quick Learner from 19966
Nov 20, 2017
Tilt latch 26-393
Purchased your tilt latch 26-393 found that latch does not fit my vinyl windows. Attached two photos of your latch on left my latch on right. Can you please recommend replacement .
Quick Learner USA
Nov 20, 2017
Quick Learner from USA
Nov 20, 2017
patio door handle replacement
My front door is a patio door which get s a ton of use. Since we bought the house last year, the outside (lock side) handle to the door has loosed and rattled off. The lock and lock mechanism work fine, it
Quick Learner New York
Nov 20, 2017
Quick Learner from New York
Nov 20, 2017
broken plastic part
Hi, I've attached a picture of the white plastic window part that I'm looking for. This same piece broke at another window and the picture is from one that is still intact. This white piece of plastic helps hold in the side railing for the window. Hope that's a clear description, let me know if y ... (cont.)
Contractor Keene
Nov 20, 2017
Contractor from Keene
Nov 20, 2017
Longer version of 26-371 Tilt Latch?
Looking to match this tilt latch, same as your 26-371 but 1/2" longer
Home Owner ILLINOIS
Nov 20, 2017
Home Owner from ILLINOIS
Nov 20, 2017
32 1/8" long Peachtree Balance Needed...
I need assistance with a 32 1/8" long Peachtree Balance replacement. The window sash weighs about 22 lbs. If weighed without balances it was about 20 lbs. (It is for a sash that is: 27 1/2" wide x 32 1/8" long. It says 3072 1 LK Caldwell on it. This is different than my other part inquir ... (cont.)
Quick Learner US
Nov 20, 2017
Quick Learner from US
Nov 20, 2017
Anderson window parts
This is a awning window Need these hinges please help
Quick Learner Tampa, FL
Nov 20, 2017
Quick Learner from Tampa, FL
Nov 20, 2017
Nu Air Channel Balance
Hi Can you help identify the attached part please? It is a Nu Air channel balance marked 1610. Metal length is 17. Shoe measures 1 3/32" deep by vernier. Thanks Neil
Home Owner Venice FL
Nov 20, 2017
Home Owner from Venice FL
Nov 20, 2017
Weep Hole Covers
My wife ordered some from you but they were just a little bit too large. I have uploaded pics of the part we need to replace along side a ruler. The part we need is: Total Width: 1 5/8ths end to end Flapper: 1" Wide Clip: 1 1/8th Inch Wide. The piece you shipped has a clip width of ... (cont.)
Quick Learner Raleigh Nc
Nov 20, 2017
Quick Learner from Raleigh Nc
Nov 20, 2017
mw94266412 sash pins
I need 4 sash Pins mw94266412
Quick Learner Pasco
Nov 20, 2017
Quick Learner from Pasco
Nov 20, 2017
locking mechanism, New Castle XT-Insulated 960 Sliding Patio
Please see attached photos, looking for a new locking handle for a property I just purchased, Thanks and description tag from inside door jam is included in pictures
Quick Learner Levittown, New York
Nov 20, 2017
Quick Learner from Levittown, New York
Nov 20, 2017
Traco Exterior Sliding Glass Door Handle
The Traco sliding glass door dates back to !986.