Viewing all customer Discussions for:
Door & Window

Home Owner Texas
Sep 11, 2017
Home Owner from Texas
Sep 11, 2017
window replacement snap in glazing
I'm looking for replacement glazing strips for all my windows. Dark color, looks like black. Can you help me select the correct replacement?
Quick Learner
Sep 11, 2017
Quick Learner
Sep 11, 2017
Help identifying shoe
I have this blue shoe. Your customer care recommended 15-086 and 15-087, but those have a black cam, and it looks a little different in size. Will this part still work? I already bought the recommended parts and I want to be sure they will fit before I call out a handyman.
Quick Learner CT - Connecticut
Sep 11, 2017
Quick Learner from CT - Connecticut
Sep 11, 2017
What is included?
Does the operator include the handle and new mounting screws?
Quick Learner California
Sep 11, 2017
Quick Learner from California
Sep 11, 2017
channel balance weight capacity
When the printing on the back of the existing channel says 25 5, does it call for the weight option of 2510 or 2550?
Home Owner USA
Sep 11, 2017
Home Owner from USA
Sep 11, 2017
clutch shoe? 1 5/8"x 1" x 1/2"
not sure what this is called but here is a photo with measurements
Quick Learner CA
Sep 11, 2017
Quick Learner from CA
Sep 11, 2017
balancer 2740
Dear Swisco, Could you kindly tell me which part I should order to replace this balancer 2740 FL? more details in the attached images. Many thanks Frank
Quick Learner USA
Sep 11, 2017
Quick Learner from USA
Sep 11, 2017
Require six assemblies
Attached are details and dimensions of the part and the channel opening size. Looked at product code 81-279. Is this the best choice, or is there another?Is it possible to go to a double wheel set because the double pane thermal door is quite heavy? Thank you John
Quick Learner Washington State
Sep 11, 2017
Quick Learner from Washington State
Sep 11, 2017
What option is required
A 30 x 30 inch double pane up sliding window Channel has a marking of " 26 4 AN Caldwell" The channel is 28" length. It has by the pictures a 15-004 and 19-005 on the ends. What channel should I order for replacements?
Home Owner St Francis
Sep 11, 2017
Home Owner from St Francis
Sep 11, 2017
Window Balance Stamping
Good Afternoon, I'm looking at replacing all 4 balances on a double hung "tilting" window but I can't match the stamping to anything on your website. I removed the interior pane of the double hung and it looks like one balance reads "22 BSI" and the other just "22" Please see the attached photos ... (cont.)
Quick Learner Rosedale, Queens
Sep 11, 2017
Quick Learner from Rosedale, Queens
Sep 11, 2017
Casement window replacement part
The manufacturer is Crystal Windows-Series 235. We had a fire and the firemen pushed the windows open without unlocking them and two of these were broken on the left side. The last photo shows the existing broken piece,
Handy Person Astoria, Or.
Sep 11, 2017
Handy Person from Astoria, Or.
Sep 11, 2017
Pivot shoes
Hello. This is a double sash (is hung to proper term) tilt window. The first problem is the back or upper sash would not stay up. Anyway, in trying to look at it, I heard a snap and found that the spiral balance was not hooked up. I assume that was the snap I heard. So, after finally getti ... (cont.)
Home Owner Nb canada
Sep 11, 2017
Home Owner from Nb canada
Sep 11, 2017
Home Owner Sarasota, FL
Sep 11, 2017
Home Owner from Sarasota, FL
Sep 11, 2017
need awning window parts
Handle has following identifying numbers/letters: C-11 500-11 Crank Assembly has following identifying numbers/letters: Pat. No. 198 202 US 12. H.R. RD. 1963 CA I believe the manufacturer is Weathertight. The home was built in 1996.
Handy Person in my home
Sep 11, 2017
Handy Person from in my home
Sep 11, 2017
Partriot Window Hardware
I have Patriot Windows installed 2004. These spring balance units sometimes come loose from the windows. I have found out how to reinstall the spring balance fro your video. thanks. However, I would like to look at a couple of replacement units because some of the windows are very difficult to ra ... (cont.)
Quick Learner San Diego
Sep 11, 2017
Quick Learner from San Diego
Sep 11, 2017
need to indentify part replacements for coiled balances
can you please recommend the proper replacement parts according the picture I've attached. Thanks,
Contractor Virginia Beach
Sep 11, 2017
Contractor from Virginia Beach
Sep 11, 2017
29-3/8" Long Tie Bar Replacement Option
The tie bar interlock roller total length is 29 3/8" it is only a 2 cone roller stating at the top going down the first cone is measured at 3 3/4" continuing down the next cone measures 22 1/8" then the grove for the lock arm is under the last roller both tie bars are located on the left side of the ... (cont.)
Home Owner Ottawa
Sep 11, 2017
Home Owner from Ottawa
Sep 11, 2017
Caradco Window Replacement Parts
Hi, We are looking for replacement parts for a Caradco window in our bathroom. The number on the crank mechanism is 20755. There is no number on the interior plate. See attached pictures. Can you help? Thank you! Kathleen
Quick Learner Orlando
Sep 11, 2017
Quick Learner from Orlando
Sep 11, 2017
sinble hung tilt balance replacement
We have 9 ea ply gem single hung aluminum windows. They all need tilt balance replacement parts (18 in total). All windows are the same size. I did my bees at identifying the part and found this one to be the one I think is the correct one: S900-28, yellow tip. I have a few questions before placing ... (cont.)
Home Owner Whitehouse
Sep 11, 2017
Home Owner from Whitehouse
Sep 11, 2017
Replacement Norco Part
Will your Swisco 39-013 serve as a replacement for the old Norco 45034 casement window operator, 13 1/2" arm, center line to center line ?
Home Owner Stroudsburg PA
Sep 11, 2017
Home Owner from Stroudsburg PA
Sep 11, 2017
Mortise lock doesn't engage
Need a new one for my silverline slider. Which model?