Viewing all customer Discussions for:
Door & Window

Home Owner Sunnyvale
Sep 11, 2017
Home Owner from Sunnyvale
Sep 11, 2017
33" long x 1/2" channel balance
Hello, I need to replace the balances for a Rylock window. They have 33 4 LN Caldwell printed on the side, and are 33" long, 1/2" wide. The window sash weighs 25 lbs. Please advise what part number I need to order. Thanks, Tim
Quick Learner Orlando
Sep 11, 2017
Quick Learner from Orlando
Sep 11, 2017
Sliding glass door roller
Having trouble locating this slider door roller, any help would be greatly appreciated.
Home Owner USA
Sep 11, 2017
Home Owner from USA
Sep 11, 2017
Inside corner keys for mitered screen.
Need these corner keys for Ideal Vinyl Pyramid II Series window screens. Key is notched on one arm and split on the other. Hope this is enough info. Thank you.
Home Owner USA
Sep 11, 2017
Home Owner from USA
Sep 11, 2017
Storm door hinges
Hello. I am unable to determine the make of door. The hinges are bent from wind and need replacement. Can you help.
Home Owner Olathe
Sep 8, 2017
Home Owner from Olathe
Sep 8, 2017
Window sash coil
I need to replace a few sash coils like the one in the picture. The coils are encased two pieces of white plastic with the letters g and h with four total screws.
Home Owner 60490
Sep 8, 2017
Home Owner from 60490
Sep 8, 2017
Window Balancer assembly
Hello, We need four window Balancer assemblies for our Simonton Windows. Regards, Jamal
Professional North Little Rock
Sep 8, 2017
Professional from North Little Rock
Sep 8, 2017
Need replacement locks for hotel windows
I am needing about 20 window locks for my hotel. Please see the window info below: AAMA/NWWDA 101/I.S.2-97 Series: 450
Home Owner Canada
Sep 8, 2017
Home Owner from Canada
Sep 8, 2017
1996 Pella sliding patio door
Hi, I have a Pella 72" x 80" sliding patio door that I bought from Home Depot Canada in 1996, I am looking for replacement rollers for the glass sliding door. Although I have the original receipt, it does not have a part number on it. Are you able to recommend rollers for this door? They are 1 1/2" ... (cont.)
Quick Learner Kelowna, British Colum...
Sep 8, 2017
Quick Learner from Kelowna, British Columbia Canada
Sep 8, 2017
Channel Balance
I have a broken channel balance JQ 26 5 Caldwell. It is 26 7/8 inches metal tip to metal tip.
Quick Learner US
Sep 8, 2017
Quick Learner from US
Sep 8, 2017
Crank mechanism
The crank mechanism on the window won’t close the window. It appears the threads in the housing are stripped. See photo. What is the solution? Thanks
Home Owner Bed Room
Sep 8, 2017
Home Owner from Bed Room
Sep 8, 2017
Vinyl vertical single hung sliding window balance
I need to replace a window balance with markings of 25 4 GW CMC 7. The builder had listed Phillips Products as the maker. Please help to choose the correct replacement. Thanks Rama
Home Owner Chicago
Sep 8, 2017
Home Owner from Chicago
Sep 8, 2017
21-1/2" balancer length
I need the S390 my balancers (the aluminum channel) measure 20 1/2 length Should I order the 20 or 21 length
Home Owner Simpsonville, sc
Sep 8, 2017
Home Owner from Simpsonville, sc
Sep 8, 2017
Window keeper
Hello I have Jen Weld windows in my home and one of the keeper broke this week. I am searching a replacement. I have attached a photo of the broken keeper. The only markings I could find are "CC-4 3-04 Clear". Please let me know if you have a replacement part that matches. Sincerely, Monty ... (cont.)
Distributor USA
Sep 8, 2017
Distributor from USA
Sep 8, 2017
Help identifying/replacing hardware
Good morning, I'm needing help in identifying and/or replacing this set of hardware that is shown in the pictures attached in this email. The only marking I have found is a "PSH" stamped on the armor plate. I've found some online that are similar but not an exact match. Can you please h ... (cont.)
Quick Learner USA
Sep 8, 2017
Quick Learner from USA
Sep 8, 2017
Patriot balances
I have orphaned Patriot windows on my home and issues with channel balance with one of them. Please see the pictures. Do you sell replacement parts for this window? In case you do, do you also supply installation instructions? Can I replace them myself or, perhaps, special tool are required? ... (cont.)
Quick Learner US
Sep 8, 2017
Quick Learner from US
Sep 8, 2017
Please locate a sash keeper
I have attached a photo of the sash lock and keeper. The keeper has broken. This for a Weather Shield Tilt Wood Window (vinyl-clad) installed 1993. All identifying marks on the window are found below. 1 18 93 33333 WS IGCC (R) C3A 03 IGMAC WS MED
Quick Learner North Carolina
Sep 8, 2017
Quick Learner from North Carolina
Sep 8, 2017
Certainteed Window Replacement
My certainteed windows have a fixed upper sash. The upper sash window is cracked and needs to be replaced. Can I buy just the upper window?
Quick Learner Alexandria
Sep 8, 2017
Quick Learner from Alexandria
Sep 8, 2017
Caradco Awning operator
Here are the pics of the 1995 Caradco window operator that has gone bad. Please advise replacement parts at your earliest convenience.
Quick Learner CA
Sep 8, 2017
Quick Learner from CA
Sep 8, 2017
Window balance identification help
Metal part is 33" long and the channel is 5/8" deep and 1/2" wide on non open side of the U. Marked with 32 4 HQ CALDWELL. Is it a S385-33 with the option 3240? Just want to make sure. Thanks!
Home Owner Utah
Sep 8, 2017
Home Owner from Utah
Sep 8, 2017
Window channel balance
Plastic ends broke on one end. Kinro windows. Channel is 1/2 inch wide28 inches long from plastic end to plastic tip.