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Door & Window

I need a tilt window latch. I found a couple that were close but the spring underneath is not in the right place. It's also ivory. Thanks for the help!

Good Evening, An error occurred while trying to post my question with my pictures attached. The error message stated to contact customer service. When you have time, could you please help me identify how to locate window crank hardware for my window. Attached are several pictures for your refere ... (cont.)

Greetings, I have a Del Mar Roller assembly from my sliding glass patio door that needs to be replaced. It is removed from the side of the door instead of coming straight out of the bottom. Other than 'Del Mar' the only marking is a patent number: 3.670.357

I ordered Part# 26-442 (Truth Tilt Latch Set) to replace a broken RH tilt latch (see attached pic). All of the dimensions on Part #26-442 were correct; with the exception of the top plate. It stated that the top plate was 2-5/8; however, it was more like 2-1/2 (see attached pic for comparison). Pa ... (cont.)

I'm looking for replacement glazing strips for all my windows. Dark color, looks like black. Can you help me select the correct replacement?

I have this blue shoe. Your customer care recommended 15-086 and 15-087, but those have a black cam, and it looks a little different in size. Will this part still work? I already bought the recommended parts and I want to be sure they will fit before I call out a handyman.

Does the operator include the handle and new mounting screws?

When the printing on the back of the existing channel says 25 5, does it call for the weight option of 2510 or 2550?

not sure what this is called but here is a photo with measurements

Dear Swisco, Could you kindly tell me which part I should order to replace this balancer 2740 FL? more details in the attached images. Many thanks Frank

Attached are details and dimensions of the part and the channel opening size. Looked at product code 81-279. Is this the best choice, or is there another?Is it possible to go to a double wheel set because the double pane thermal door is quite heavy? Thank you John

A 30 x 30 inch double pane up sliding window Channel has a marking of " 26 4 AN Caldwell" The channel is 28" length. It has by the pictures a 15-004 and 19-005 on the ends. What channel should I order for replacements?

Good Afternoon, I'm looking at replacing all 4 balances on a double hung "tilting" window but I can't match the stamping to anything on your website. I removed the interior pane of the double hung and it looks like one balance reads "22 BSI" and the other just "22" Please see the attached photos ... (cont.)

The manufacturer is Crystal Windows-Series 235. We had a fire and the firemen pushed the windows open without unlocking them and two of these were broken on the left side. The last photo shows the existing broken piece,

Hello. This is a double sash (is hung to proper term) tilt window. The first problem is the back or upper sash would not stay up. Anyway, in trying to look at it, I heard a snap and found that the spiral balance was not hooked up. I assume that was the snap I heard. So, after finally getti ... (cont.)

Need 10

Handle has following identifying numbers/letters: C-11 500-11 Crank Assembly has following identifying numbers/letters: Pat. No. 198 202 US 12. H.R. RD. 1963 CA I believe the manufacturer is Weathertight. The home was built in 1996.

I have Patriot Windows installed 2004. These spring balance units sometimes come loose from the windows. I have found out how to reinstall the spring balance fro your video. thanks. However, I would like to look at a couple of replacement units because some of the windows are very difficult to ra ... (cont.)

can you please recommend the proper replacement parts according the picture I've attached. Thanks,

The tie bar interlock roller total length is 29 3/8" it is only a 2 cone roller stating at the top going down the first cone is measured at 3 3/4" continuing down the next cone measures 22 1/8" then the grove for the lock arm is under the last roller both tie bars are located on the left side of the ... (cont.)