Viewing all customer Discussions for:

Door & Window

I'm looking to replace balance on hardcore window humbler on balance is420 24in long 1/2 wide

Window slider spring for raising and lowering window. I do not have any identifying part numbers. Window slider spring goes on inside channel of window. Measures:1/2" x 1/2" x22" in length.

Can you get these corners in white?

Hello, What's the difference in terms of the parts for the Options (sash weight range) of a channel balance? Does a heavier sash has a different Spring or do you just tighten the String so that you get more tension from the Spring? Thanks Hong

Customer believes that the windows are Simonson windows. Approximately 18 years old. The shoes are 1 3/8 wide x 2 tall x 1/2thick. Thanks for the help. I could not find part numbers.

Greetings, Failed Andersen balances are stamped BF6 10#31. Please advise the right match. Thanks, Chris

I recently bought my house and notice that several windows no longer remain open without support. When I took the window sash out I noticed that most of them had broken pivot shoes. (A few had issues with the spiral balance.) I don't see any markings on the window to tell me what model it is and ... (cont.)

No manufacturer nor markings available. I am a condominium owner and like to be a handy person. This roller seems to be the STB type. I don't know what that stands for. Do you? The dimensions of this roller are described in the table on both pages. The diagram is one which I f

hi looking for these window sash pivot pins. don't see them on your site. thanks. joh

Hi, the first two pictures I sent are from the left side of the window, one is with the piece in place and the second is with the part removed. The third is the right side of window but appears to be slightly different than the left. Should there be a difference between the right and left or is the ... (cont.)

To whom it may concern: I need a new window crank assembly I hope these pictures are helpful if available I will take two of them feel free to call me about this thanks John

House is 53 years old This looks like the one I need plus the springs. Can you tell if that's the one or is there a closer match The measurements are same as your catalog picture Is there anything else I need to do the repair? Also I need to replace a few screens if possible. Do yo know any sour ... (cont.)

Need a new one. Thanks, Mike

Hello! I have some missing weep hole covers and I was curious as to whether you could identify the part and had replacements for same. Thanks! Mark

I need 2 top sash guides. Please let me know what the closest match is. I can modify the parts if there is a lip on it. Thanks, Mike

This is a Tri State vinyl double casement window. This is one of two guides for the metal rod that measures 1/2" wide by 1/8" thick. The screws are and 1 1/4" apart. Where can I find this little plastic part? Also, if I can get it, I would rather have a replacement that is more durable and made ... (cont.)

I looked up this part on your site. The model on the metal channel is 27 C BSI. Please help me identify which one I need. Thanks so much.

I need to order two of the above and can't seem to locate it on your site.

What parts can be used for replacement? I see Truth crank ID 45012 30744 on short piece

The markings I can read (barely) are 18 4 HI and 1918 4 JI. Thanks for you help.