Viewing all customer Discussions for:
Door & Window

Home Owner Florida
May 26, 2017
Home Owner from Florida
May 26, 2017
Mystery - White Vinyl Glazing Bead
Good afternoon, I need an expert and could really use your help identifying a replacement bead for the attached and descripbed below. All windows in my home use this bead and I have not been able to find a replacement locally here in Bradenton, FL. I have been unable to determine the window ma ... (cont.)
Quick Learner Crystal Lake
May 26, 2017
Quick Learner from Crystal Lake
May 26, 2017
Channel Balance identification and assistance
I need new window Balances for my Gapco Windows. I have FIVE 34" width windows with balances marked 2730. I have TWO 22" with balances that also are marked 2730 but there are not wings on the one end. I have THREE 38" width windows with balances marked 2140. these are the photos for the 2140. ... (cont.)
Quick Learner California
May 26, 2017
Quick Learner from California
May 26, 2017
Plastic hardware attachment for grid
if you can locate this part for me it would be great. It's a plastic part that pops in bottom and top of sliding window two on top and two on bottom it keep the window sliding straight across the grid a little tip this apartment building was built in the 1960's
Home Owner Delawate
May 26, 2017
Home Owner from Delawate
May 26, 2017
Lock & Keeper
Need locks and keepers for 12 windows.
Home Owner Wyoming
May 26, 2017
Home Owner from Wyoming
May 26, 2017
Tilt out window tabs?
These are pictures of windows in my home, which need the tabs pictured in the first two photos. They keep the windows from tilting in, when they are raised. When the window is down and latched, it stays in place. I can't find any manufacturer label or model numbers anywhere on these windows. I have ... (cont.)
Quick Learner Michigan
May 26, 2017
Quick Learner from Michigan
May 26, 2017
Channel Balance replacement
This is a 30" long 1/2 inch balance. It looks most like your S351 except that the long "prongs" on my channel balance shoe are 1 3/16" whereas the length on your S351 is only 1". Also, it is stamped with 3020 which is not an option you provide. The sash only weighs 7.5 lbs so I'm not sure whi ... (cont.)
Quick Learner San francisco
May 26, 2017
Quick Learner from San francisco
May 26, 2017
Home Owner Hackettstown NJ
May 26, 2017
Home Owner from Hackettstown NJ
May 26, 2017
Spiral Single Tilt Window Balance
The Balance is 34" - 3/8" and has CRB 1 NO Color
Quick Learner Fort Mill
May 26, 2017
Quick Learner from Fort Mill
May 26, 2017
Windows won't stay up
My window can open and close, just not stay up, I Take down windows, find out some pivot lock shoe Broke, I try to order 15-173 pivot shoes and Replacement spiral balances S900-28 red, Do I order right parts? Please help me out
Contractor Plainfield IL
May 26, 2017
Contractor from Plainfield IL
May 26, 2017
I need a new lock body for 213-K-016
I have a broken 2 point lock for a patio doo and need a new lock body (see the attached pictures). Can you tell me were/how to purchase a lock body? The model number on the door is 213-K-016
Handy Person Hamburg, NY
May 26, 2017
Handy Person from Hamburg, NY
May 26, 2017
Pella Casement Crank Replacement
I'm looking for a replacement for the crank in the attached photo. It's from an old Pella casement window. You have a similar crank unit (part number 39-392) for sale but the arm that attaches to the window is 3 1/2 inches. This crank has a 5" arm. I searched around but couldn't find anything like i ... (cont.)
Home Owner Seattle
May 26, 2017
Home Owner from Seattle
May 26, 2017
Replacement window roller in plastic housing
Hi, I'm looking for some rollers (shown in images) from wood windows. The dimensions are: housing height (depth in frame)= 12mm | 7/16" housing length 37mm | 1-7/16" housing width 7mm | 5/16" roller height above housing 3mm | 1/8"
Home Owner Carthage, NC
May 26, 2017
Home Owner from Carthage, NC
May 26, 2017
RH and LH Rolly Tilt Latches 2 7/16
See attached pictures of diagram w/ dimensions and of actual latch. Hope you have a fit. Thank you.
Quick Learner Canada
May 26, 2017
Quick Learner from Canada
May 26, 2017
window crank replacement
Hi, I have a window crank that needs to be replaced.could you help id'ing and quoting it if possible. Thank you tyler
Quick Learner USA
May 26, 2017
Quick Learner from USA
May 26, 2017
top sash guide search
I am having trouble matching the broken sash guide to one you have in stock. Mine is 78 7/8" x 7/8" at the top, and 2 1/2" long. It separates into two pieces. On one side the top part only is broken.
Home Owner Townsend DE
May 26, 2017
Home Owner from Townsend DE
May 26, 2017
Tilt Latches
I need 2 left and 5 right sides I think it is 11/16 wide by 2 and 11/16 long 7/16 deep looks like latch comes out 1/4 inch
Quick Learner Sunny Florida
May 26, 2017
Quick Learner from Sunny Florida
May 26, 2017
Spiral Balance Shoe part number
I need the P/N for the spiral balance shoe that has the 5/16 opening vs the 1/4" wide opening.
Home Owner Chicago
May 26, 2017
Home Owner from Chicago
May 26, 2017
Looking for replacement Window Cranks 19 45054
Hello, Looking for two replacement window crank handles (only the handles are needed) - they are marked "19 45054" and look to have a brushed nickel finish. The windows that they go with were installed in late 2006 (to give you an idea of how old the parts are). opening is approximately 1/4 inch. ... (cont.)
Quick Learner Florida
May 26, 2017
Quick Learner from Florida
May 26, 2017
screen door roller assembly
Hi There, Hope the photos help. There is also a plastic sheath on each side of the metal roller. Width of assembly (1/4")one quarter inch. There are (4)four rollers per screen and only the bottom ones rusted or plastic broke. Age of door approx. 7 to 12 yrs old. Purchased at Home Depot or Lowe's, ... (cont.)
Quick Learner FUllerton, CA
May 26, 2017
Quick Learner from FUllerton, CA
May 26, 2017
No Stamp on old balance
The window is a dual glazed 29"x 29". I couldn't weigh the sash and no stamp on the balance. Thanks with a weight estimator please? Thanks