Viewing all customer Discussions for:
Door & Window

Home Owner springfield pa
May 10, 2017
Home Owner from springfield pa
May 10, 2017
pivot shoe
have some replacement windows that need spiral balances and pivot shoes, they are the same window,but some shoes are marked 530c and others are 55vhs
Home Owner Hamlin,NY 14464
May 10, 2017
Home Owner from Hamlin,NY 14464
May 10, 2017
tilt window pivot locks broken
they measure 9/16 thick x 2-3/16 long x 1-1/4 inch wide .do you sell or have another supplier that can locate these parts for me? i need 24 of them .Thank you for any assistance you can give . Mel Snyder
Handy Person 95608
May 10, 2017
Handy Person from 95608
May 10, 2017
Quick Learner
May 10, 2017
Quick Learner
May 10, 2017
No markings found
Came off my security door. Need whole unit with door handles and all. No serial numbers or ID to unit besides your company logo.
Landlord Orlando, FL
May 10, 2017
Landlord from Orlando, FL
May 10, 2017
Mileston single hung series 1000
Windows are Milestone single hung series 1000. Window just falls shut, I am assuming because the channel balances are broken/old. Please advise. The balances I removed are 29 inches, measured as instructed in your video. I have attached pictures of the top and bottom plastic pieces. The balance ... (cont.)
Distributor NJ
May 10, 2017
Distributor from NJ
May 10, 2017
Sliding Door Hardware
Aprox 7-1/4 Long 1-1/2 Wide
Home Owner Voorhees NJ
May 10, 2017
Home Owner from Voorhees NJ
May 10, 2017
Operator cover
Looking for operator covers and brown for the style
Home Owner Evergreen
May 10, 2017
Home Owner from Evergreen
May 10, 2017
lower track nylon slider for casement window
number 7758 on part, no manufacturer name on windows or hardware. Windows have been installed for at least 35 years.
Quick Learner
May 10, 2017
Quick Learner
May 10, 2017
Window drain
It looks like some kind of drain.it snaps in to bottom of window
Home Owner Missouri
May 10, 2017
Home Owner from Missouri
May 10, 2017
Need casement window operator replacement
It is a Truth brand, and the # I believe identifies it is 30744 although the following #'s were also on there, 40574 and 45108. The long arm is 9.5" in length. The crank to open'close is in the middle. Do you have a replacement for this? Sincerely, Sheila
Quick Learner
May 10, 2017
Quick Learner
May 10, 2017
Sliding Patio Roller, Flat 3/8 inch in width
Sliding Small Window that works like a patio sliding door located in a high-rise condo circa 1980s. Product Code: 81-248 looks very similar, but it is larger in size. Do you carry a 3/8 inch wide version?
Landlord Wilmington, DE
May 10, 2017
Landlord from Wilmington, DE
May 10, 2017
WIndow Hardware Replacement
We have been trying to obtain these parts from the company that supplied them and were told by them that they couldn't help us. Sierra Pacific referred us to you. I have attached these pictures hoping you can help us get these parts to replaced as we are renting our house to someone and they are s ... (cont.)
Home Owner Fredericksburg VA
May 9, 2017
Home Owner from Fredericksburg VA
May 9, 2017
5/8 top sash top
Don't see a 5/8 sash top that locks the balance to the window like this one. The Chanel balance top sticks out above the sash top on the Chanel side. Can you please help.
Quick Learner 34695
May 9, 2017
Quick Learner from 34695
May 9, 2017
Contractor Pasadena , Maryland
May 9, 2017
Contractor from Pasadena , Maryland
May 9, 2017
Pella Screen Door Lock
I'm trying to locate a pella sliding door , screen door latch
Handy Person Russellville, KY
May 9, 2017
Handy Person from Russellville, KY
May 9, 2017
Trying to Locate a Spiral Window Balance
I am trying to locate a spiral window balance. The balance I have in my hand looks exactly like your S900 series (S900-29). Mine is 3/8" diameter and measures 29" in length. The only problem is mine has a black tip on it. Please see pic. Can you help me? Thanks Brian
Handy Person Miramar, Florida
May 9, 2017
Handy Person from Miramar, Florida
May 9, 2017
Non tilt channel balance
I have determined that the channel balance I need is a 27" series 380, however, I am not sure which stamp option I need, as there is nothing visible on them. They are the kinco series mark 40/50 HP. H-LC50-53x77. Thanks for your help.
Handy Person Columbus, Ohio
May 9, 2017
Handy Person from Columbus, Ohio
May 9, 2017
Broken part needs replacement
Plastic (or nylon?) insert is broken on one side of window frame. These are photos of the unbroken part. It is a rotating fitting. The metal "ears" at the bottoms of the top window sash are inserted into the rotating fitting. Believe the windows were made by ?Thermal Industries, out of Pitts ... (cont.)
Quick Learner Hopewell Junction, NY
May 9, 2017
Quick Learner from Hopewell Junction, NY
May 9, 2017
Beige Malta Screen Latch
Can you still get the Malta Screen Latch in beige?
Handy Person Phila
May 9, 2017
Popular Question Badge
Handy Person from Phila
Popular Question Badge
May 9, 2017
How do you replace the 26-408?
Had a very hard time getting broken one out-any suggestions.