Viewing all customer Discussions for:
Door & Window

Home Owner Santa Monica, CA
May 10, 2017
Home Owner from Santa Monica, CA
May 10, 2017
K & K casement window operator replacement
To Whom it May Concern, We have a K & K casement window that was installed 30 years ago and we need to replace the operator. The only number on the operator that I found was 40471. Any help you can provide would be greatly appreciated. Thank you for your time. Sincerely, Joe
Quick Learner Virginia
May 10, 2017
Quick Learner from Virginia
May 10, 2017
Replacement for the string screw bracket on a Series 795 Channel Balance???
I have six Series 795 Channel Balances that had the top string/screw bracket break. They are original to my home which is 10 years old. Do you sell just that right angle string/screw bracket? Seems a shame to swap out for a whole new balance of this little piece. Thanks, Richard
Quick Learner Minneapolis
May 10, 2017
Quick Learner from Minneapolis
May 10, 2017
plyGem window track counter balance part
I purchased the 26" Series 795 Channel Balance (26C) doesn't fit. Old cam device at bottom of the spring assembly is narrower than the new one, so there is no way this new one that I have will work as is. Is there a narrower option for the cam device?
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Quick Learner Redding, CA
May 10, 2017
Quick Learner from Redding, CA
May 10, 2017
Do you have replacement? Window Balance
The metal portion is 26 inches. It seems that one end of the cord is loose at the top and must be inserted into the window frame where the hole is, and then manually pulled down and secured at the top by the pullout clip? Then the window is replaced over the balances? Thank you. Bob ... (cont.)
Quick Learner Sacramento, CA
May 10, 2017
Quick Learner from Sacramento, CA
May 10, 2017
Need to buy replacement
So I think I need the the following replacement part but wanted to double check: 28" Series 385 Channel Balance Here are some pics of what I have
Contractor South Carolina
May 10, 2017
Contractor from South Carolina
May 10, 2017
Window balance and shoe
I need to get some new window balances and shoes. As you can see it is a 3440, 35" balance. I am having trouble on the site with the shoe though. It's 1 1/4" wide and 1 7/16" tall.
Home Owner John Dunton
May 10, 2017
Home Owner from John Dunton
May 10, 2017
Quick Learner Averill Park, N.Y. 120...
May 10, 2017
Quick Learner from Averill Park, N.Y. 12018:
May 10, 2017
Pivot Bar for double hung window
# 77-61634 I Believe after looking for hrs.
Home Owner Rockford Michigan
May 10, 2017
Home Owner from Rockford Michigan
May 10, 2017
slider door handle
do you have any white slider door handles that measure 3 1/2 inches for installation hole centers? Thanks
Quick Learner Columbus Ohio
May 10, 2017
Quick Learner from Columbus Ohio
May 10, 2017
26-1/2" long Channel Balance
I have a channel window balance that is 9/16" wide and 26-1/2" long that matches up with your Series 370 channel balance but the numbers stamped on is is 2630. I will be replacing 12 of these so I want to make sure I get the proper ones. Thanks
Quick Learner Snohomish, WA
May 10, 2017
Quick Learner from Snohomish, WA
May 10, 2017
Milgard sliding window parts
I'm looking for parts for my ~1986 Milgard windows: 1. Sliding lock plate and knurled knob 2. Small plastic clip (for spacing?) Please see the photos attached. Thanks! Your website has been a big help and I've found some useful parts already.
Contractor pennsylvania
May 10, 2017
Contractor from pennsylvania
May 10, 2017
window balance
Is it possible to get S770-30C with the 15-044 Balance Attachment at the bottom instead of the clip on your picture of S770-30? I am in need of six 30" and two 32", all with the 15-044 balance attachment at the bottom. My window uses the 15-216 T-Lock Pivot Shoe, which I am also ordering. Can you em ... (cont.)
Quick Learner
May 10, 2017
Quick Learner
May 10, 2017
Exterior Exposure Replacement Handle
Seeking source for replacement handle
Handy Person Maple Valley
May 10, 2017
Handy Person from Maple Valley
May 10, 2017
verify channel balance
Hi, I think I have a 26"380 channel balance. The balance does not have a stamp option that I can find. The window size is 40"x30". Please verify model of channel balance (380?) and recommend the stamp option. Thanks in advance
Quick Learner FAIRFAX, va
May 10, 2017
Quick Learner from FAIRFAX, va
May 10, 2017
Cool balance for window
Could you please let me know the correct part number for the balance coil? The number is 5
Home Owner TX
May 10, 2017
Home Owner from TX
May 10, 2017
Sliding Glass Door Handle with key lock
Having trouble finding a replacement for the above photos. Our key broke off in the key hole, while trying to get it out, part of the handle broke off. Looking for a replacement with a key hole (a regular size key, not those tiny ones.) Can anyone help or show me if your company carrys any replacem ... (cont.)
Quick Learner st cloud florida
May 10, 2017
Quick Learner from st cloud florida
May 10, 2017
Channel balance series
I have some windows that are stamped 18B with the previous guides. Do you know what weight that corresponds to?
Quick Learner Ontario
May 10, 2017
Quick Learner from Ontario
May 10, 2017
Screen door roller assembly.
Please help. Cannot locate replacements for my patio door screen.
Home Owner Springboro oh
May 10, 2017
Home Owner from Springboro oh
May 10, 2017
Window part
This is from a double hung tilt window that was installed in a home built in 1993 by Duggan Homes. It keeps the window open..and is from the side channel
Home Owner Denver
May 10, 2017
Home Owner from Denver
May 10, 2017
help identifying correct channel balance
Hi, I need assistance in identifying which is the correct channel balance to order. Its length is 21" and has 2020 stamped on it. I think it may be either an S380 or an S385, but can't quite tell the difference. Thanks. Benjamin