Viewing all customer Discussions for:
Door & Window

Quick Learner USA
May 11, 2017
Quick Learner from USA
May 11, 2017
Window Balances
Here are pics of my window balance that I need to replace. Please help and tell me which one is a replacement for this I need to order 4.
Quick Learner Florida
May 11, 2017
Quick Learner from Florida
May 11, 2017
slide for side of window
Small part about.75 x .75 inch
Home Owner Fairfield, Ct
May 11, 2017
Home Owner from Fairfield, Ct
May 11, 2017
Andersen window circa 1982
Operator arm broken and detached from window. Trying to determine replacement parts needed. Two windows open left to right; one opens right to left.
Handy Person Easton, PA
May 11, 2017
Handy Person from Easton, PA
May 11, 2017
window pin
this pin is part of the window that allows it to go up and down
Home Owner Ohio
May 11, 2017
Home Owner from Ohio
May 11, 2017
channel balance 27C BSI and shoe
We have a window that goes up but does not stay up, it just slams back down. We believe we need to replace the shoe or channel balance and shoe. I'm unable to find a similar shoe. The windows were manufactured in 2006 by American Weatherseal who has since gone out of business. Can you recommend what ... (cont.)
Home Owner new orleans
May 11, 2017
Home Owner from new orleans
May 11, 2017
top sash guide for danvid window
danvid 300 series window (HR window)
Home Owner Massachusetts
May 11, 2017
Home Owner from Massachusetts
May 11, 2017
Tilt Pivot Locking Shoe
Hello, I am looking for pivot locking shoes for my double sash tilt windows. I purchased some a while back but can not locate them on your site. Dimensions: 39/64(.609) THICK 1-1/4(1.250) WIDE 2-1-16(2.0625) LONG I have attached some pictures of the item.
Home Owner Toronto, Canada
May 11, 2017
Home Owner from Toronto, Canada
May 11, 2017
(11/06) UNIQUE 27-D-40 tilt window channel balance
Hello, Looking to replace channel balances for tilt windows. Stamped: (11/06) UNIQUE 27-D-40 Plain channel. Although they're stamped 27, they measure 28 inches. Photos attached. Window sashes are 29" wide x 30.5" tall and weigh 22 lbs. Do you ship to Canada? Thanks
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Home Owner Encino, CA
May 11, 2017
Home Owner from Encino, CA
May 11, 2017
combination towel bar shower handle
Can this part be replaced or does an entire shower door have to be ordered? Thank you.
Quick Learner
May 11, 2017
Quick Learner
May 11, 2017
Searching for 0P06-7533-08
I have an operator with part number 0P06-7533-08 on it. I have seen similar operators on the website but not this one. Production numbers are 10-31-13 133886
Home Owner Afton, VA
May 11, 2017
Home Owner from Afton, VA
May 11, 2017
glazing bead help
We have two Garden Windows manufactured by Alenco and installed in our house 30 years ago. I need to remove and clean the glass and reinstall it. So I am having a devil of a time finding a snap-in vinyl glazing bead that will replace the original glazing bead that I will remove. The old bead just ... (cont.)
Home Owner Las Vegas
May 11, 2017
Home Owner from Las Vegas
May 11, 2017
Alenco window replacement balances
I need to replace channels on two windows by Alenco one says 21 D and the other says 19D
Quick Learner Dunwoody
May 11, 2017
Quick Learner from Dunwoody
May 11, 2017
Channel Balances identification
I have attached pictures of balances I need. Can you make recommendations based on these pictures?
Quick Learner Jacksonville fl,
May 11, 2017
Quick Learner from Jacksonville fl,
May 11, 2017
Kinco balance
Good Morning, I believe I have found the right balance. I've chosen your S380-30, but the only difference is the top isn;t exactly the same, measurements are are but the length is a little longer of yours. do you know if this will still work? I have matched my top sash guide to your 18-166. thank ... (cont.)
Contractor USA
May 11, 2017
Contractor from USA
May 11, 2017
Double hung tilt with broken spiral balancer plastic ends
a customer has a 1980s tilt out double hung, enclosed are 2 pics, one of a shoe? that attaches to sash, the other of a broken plastic circle attached to the spiral balancer, the round shoe seems to fit into the broken plastic circle.
Handy Person Palo Alto CA
May 11, 2017
Handy Person from Palo Alto CA
May 11, 2017
Installation 87-193
Hi, After installation how does the axle pin for the 87-193 stay in place? Is it shaped with a locking mechanism. On installation is it forced into the holes of the window's aluminum flange? Thanks.
Home Owner Milwaukee
May 11, 2017
Home Owner from Milwaukee
May 11, 2017
Crank stripped- need new operator?
Hi, Our awning window crank doesn't open/close the window. Do I need a whole new operator? The current operator is "Truth". The size is 21 1/2". The crank handle has a #45054 on it. I haven't taken it apart yet, I need to remove the window ledge to get at it so before I do, I want to be s ... (cont.)
Quick Learner Dallas, TX
May 11, 2017
Quick Learner from Dallas, TX
May 11, 2017
Channel Balance Replcement
Looking for channel balance replacements for Alenco windows installed in 1984. 28" length, stamped 2730. Shoe depth is 1". Is the Series 351 what I need? Also need advice on sash guides. Will forward pics in another e-mail. Thanks. Tom
Home Owner Sarasota Fl
May 10, 2017
Home Owner from Sarasota Fl
May 10, 2017
Sliding window lock
Attached are the back and front photo of the Prism window lock that I need to replace. Thank you. Chet
Contractor USA
May 10, 2017
Contractor from USA
May 10, 2017
Andersen double hung glass stop
I am looking for this part. Lower bead upper sash.