Viewing all customer Discussions for:
Door & Window

Quick Learner Glen Arm, MD
Mar 20, 2017
Quick Learner from Glen Arm, MD
Mar 20, 2017
Identifying the correct counterbalance
Hello, This looks like a 2 coil counterbalance for a large tilt-in window. Can you please suggest a part number? I need a pair of them (right and left). Thanks, Mark
Quick Learner USA
Mar 20, 2017
Quick Learner from USA
Mar 20, 2017
Lockset repair
Hi i need a repair my old lockset . i have some pictures the old lockset
Home Owner Fort Washington, Md
Mar 20, 2017
Home Owner from Fort Washington, Md
Mar 20, 2017
Broken Pella Storm Door Latch
Hello we have a Pella Storm door with a latch and a lock on the inside of the door(see photos, Door 1-5). The latch broke and we need the replacement latch. These are approximate measurements: The latch is 2 & 1/2 inches long and 1 and 1/4 inch wide. The screw holes are 1 and 7/8 inches apart. ... (cont.)
Quick Learner Rockville, MD.
Mar 20, 2017
Quick Learner from Rockville, MD.
Mar 20, 2017
Andersen interlock brackets
Does 82-057 consist of two pieces or one? (Interlock Bracket, Operating/Meeting Stile 82-057) I have the old style three panel sliding doors, and am of the impression that I would need to order Andersen PS 3 Panel Interlock Bracket 82-058 as well. Is that correct? I wish to replace the Interlock, bo ... (cont.)
Home Owner Rocklin, CA
Mar 20, 2017
Home Owner from Rocklin, CA
Mar 20, 2017
Window channel balance replacement
Need a replacement for this part. It measures 1/2" in width, the metal length is 26". I included several pictures, just did not include one of the whole part in one picture because it wouldn't fit well in one picture. The numbers/letters read: 25 3 DU CMC 3 Thank you
Home Owner Florida
Mar 20, 2017
Home Owner from Florida
Mar 20, 2017
Help me determine my window balancer model
Hello, I sent you 2 pictures of my window channel balance. The first picture is of the top and the second one is the shoe. My balance length is 34'. How much money is the shipping to Florida going to be and when I can get it if I order the balance later today? Thank you very much. ... (cont.)
Quick Learner Roseville California
Mar 20, 2017
Quick Learner from Roseville California
Mar 20, 2017
27 inch window channel balance
Hi, This is my second attempt at a post. I need a replacement part for my window channel balance part# 26-4 CA2 CMC 4. It is 27 inch long and 1/2 inch wide. I think I need an S380 or S385, but can't tell the difference from the pictures. I've attached pictures. Thank you for your help, James ... (cont.)
Home Owner Crofton, MD
Mar 20, 2017
Home Owner from Crofton, MD
Mar 20, 2017
Patio Slider Dual Wheel
Patio slider dual wheel; marking show Delmar Hardware Toronto
Quick Learner San Luis Obispo, Ca
Mar 20, 2017
Quick Learner from San Luis Obispo, Ca
Mar 20, 2017
Latch says "Western Products"
Wheel diameter is 1/2" Holder width is 1/2" Holder height is 3/8" Flange end width is 3/4" Flange end height is 3/8" Overall length is 1 1/8" Overall inside channel length is 1" Not sure if I can just replace the wheels or need entire assembly. Wheels are removable..
Home Owner Gaston, Oregon
Mar 20, 2017
Home Owner from Gaston, Oregon
Mar 20, 2017
Milgard vinyl window lock handle
I have several Milgard window lock handles that have broken off of our window thru the years. I'm looked for replacement handles or do I need to replace the whole mechanism?
Quick Learner Indiana
Mar 20, 2017
Quick Learner from Indiana
Mar 20, 2017
cracked glazing around windows
All of the windows in our house have cracked gazing on the bottom of the windows. The glazing is very brittle and when we try to remove it is take a picture the glazing just breaks off. It actually just breaks when touched. The windows are Gapco 2092 double hung windows - 25 years old. Pleas ... (cont.)
Quick Learner
Mar 20, 2017
Quick Learner
Mar 20, 2017
Does the 39-104 have a splined bore?
Does this crank have a splined bore?
Quick Learner San Diego CA
Mar 20, 2017
Quick Learner from San Diego CA
Mar 20, 2017
Ball bearings in 81-149 wheels or not?
Do the wheels in the 81-149 stainless housing have ball bearings, or sleeve bearings?
Quick Learner
Mar 20, 2017
Quick Learner
Mar 20, 2017
Searching for 7022-47
Need sash lock and crank
Quick Learner U.S.
Mar 20, 2017
Quick Learner from U.S.
Mar 20, 2017
Glazing bead
Trying to find replacement color match as well
Quick Learner Gambrills Maryland
Mar 20, 2017
Quick Learner from Gambrills Maryland
Mar 20, 2017
Part to keep window raised and stay up and not fall down
Double hung windows. Installed in 1985 need the part that fits into the side of the window to raise the window and keep them from dropping down. My name is Martha. I am trying to find this part.woukd appreciate your help Thank You
Home Owner South Carolina
Mar 20, 2017
Home Owner from South Carolina
Mar 20, 2017
Replacing balance
Replacing 10 window balances for 5 windows. First attempt followed all the steps from videos and closed window. On both sides the spring/balance disconnected from cylinder. That would make me think that the size was off but the sizes match up. S900 series 28 inch red tip. Not sure what to do from ... (cont.)
Home Owner Mesa arizona
Mar 20, 2017
Home Owner from Mesa arizona
Mar 20, 2017
Series 2000 sh
Can you help me get a replacement for this. Picture included
Home Owner USA
Mar 20, 2017
Home Owner from USA
Mar 20, 2017
Coil balance identification
I have windows that open right to left. Each panel weighs about 20 pounds. They have three coil spring assist lifts attached in the left frame. I I need to replace coils and one of the brackets that hold the end of the coil spring.
Home Owner Phoenix
Mar 20, 2017
Home Owner from Phoenix
Mar 20, 2017
Window lock - need to identify replacement
Hi - I am looking to identify a replacement lock I need for two windows in my home. It seems to me they should be fairly simple to replace. I called a local company and was told it would be $195 for the first window and $95 for each window after. That seems excessive. If I can identify and obtai ... (cont.)