Viewing all customer Discussions for:
Door & Window

Home Owner San Francisco
Mar 15, 2017
Home Owner from San Francisco
Mar 15, 2017
I am looking for a sliding door handle and lock replacement
Hello, I am looking to replace the handle and door lock for this sliding door that was bought in the mid 1990s from I believe Home Depot. Thank you! Basilios P
Quick Learner
Mar 15, 2017
Quick Learner
Mar 15, 2017
2801 stamped window balances
29 inch balance with 2801 lb stamped on it. 1/2 inch wide,non tilt window, looking for name brand of window.looks like S395 model
Home Owner Clayton, NCj
Mar 15, 2017
Home Owner from Clayton, NCj
Mar 15, 2017
Simonton window balance coils, etc
I need to replace the balance coils on my Simonton Windows. I attached a picture of the sticker in the frame of the window. Hopefully you can help.
Quick Learner Holden MA
Mar 15, 2017
Quick Learner from Holden MA
Mar 15, 2017
Door handle
Pictures of a door handle i need replaced. Markings on it include "Made in New Zealand"
Contractor Maryland
Mar 15, 2017
Contractor from Maryland
Mar 15, 2017
Part id - AW Sash Balance
Hello, I would like to confirm the attached image is a 523 sash balance.
Quick Learner
Mar 13, 2017
Quick Learner
Mar 13, 2017
Goes on bottom of window
Goes on bottom of window, slides on the bottom and connects to the shoe
Quick Learner
Mar 13, 2017
Quick Learner
Mar 13, 2017
Crank Extenders for Andersen Windows
I have Anderson Windows that they put shutters on now I need extenders so we can open the widows will your cranks work.
Quick Learner RICHMOND VA
Mar 13, 2017
Quick Learner from RICHMOND VA
Mar 13, 2017
SNUBBER
PART FROM M&W CLAD TRIPLE CASTMENT 2-0 X5-2 TRIP 1992 AGE
Handy Person Jacksonville fl
Mar 13, 2017
Handy Person from Jacksonville fl
Mar 13, 2017
28 4 AN Caldwell
The channel is 29" long. I need four channels and 8 window channel guides
Quick Learner Myrtle Beach, SC
Mar 13, 2017
Quick Learner from Myrtle Beach, SC
Mar 13, 2017
Will surface Mount handle set work with hooks pointing down?
I recently purchased a Surface Mount Handle Set 6 9/16", Item #82-036 from your company. My patio door slides from left to right so that the handle with the locking mechanism would be attached on the door itself. The handle I received has the lock with the two locking hooks facing downward. Is this ... (cont.)
Quick Learner Gaithersburg, MD
Mar 13, 2017
Quick Learner from Gaithersburg, MD
Mar 13, 2017
Replacement channel for tilt window
I need a replacement channel for a double hung, tilting window, and I hope that you'll be able to identify the parts that I may use. I attach some photos that should help. One of them is of the sticker that describes the window specifications. The others are of the channel itself, and of the chan ... (cont.)
Quick Learner USA
Mar 13, 2017
Quick Learner from USA
Mar 13, 2017
Replacement Parts
Hi, I have a patio sliding screen door that is 36" x 76 1/4" high with two 1 3/4" U-shaped adjustable brackets on each end to adjust the two rollers at the top and two rollers at the bottom. I need to replace the screen and spline which I think is readily available, but the handle is broken an ... (cont.)
Professional Florida
Mar 13, 2017
Professional from Florida
Mar 13, 2017
Screw on face guides
This is a picture of the guide that is no longer available it's called a face guide for a single hung window. That is the screw that attaches the face guide to the sash. I have 400 of these windows. Good luck trying to find it let me know.
Quick Learner md.
Mar 13, 2017
Quick Learner from md.
Mar 13, 2017
21-002 - How much vertical adjustment?
How much vertical adjustment is there in this part. I have new carpets and need to raise doors at least 1/2 to 1 inch. I want to get new springs and clips, can this be done? Thanks.Paul
Home Owner Indiana
Mar 13, 2017
Home Owner from Indiana
Mar 13, 2017
Window Balances
I need help to properly identify the exact balance I need to replace the ones we have. They are on hurricane windows in our house in Jensen Beach, FL. The metal track measures 24" and then add the plastic ends to get an overall length of 25 and 1/8 inches. I will send additional picture in anot ... (cont.)
Quick Learner Hebron, ky
Mar 13, 2017
Quick Learner from Hebron, ky
Mar 13, 2017
Current pivot and spiral balance
I am looking for the attached pivot shoe as well as the adaptable spiral balance.
Contractor New York
Mar 13, 2017
Contractor from New York
Mar 13, 2017
Kinro Window part
These are the words/numbers located on the part itself: Pat # S6-679.0004.610.108D467-490
Home Owner Fleetwood PA
Mar 13, 2017
Home Owner from Fleetwood PA
Mar 13, 2017
SIMONTON WINDOW HELP
To replace the balances for my Simonton windows, I have determined that I need Pivot shoes #15-111, Supports #15-150D and 1/2" springs. The sash weighs 18 lbs. 4 springs are used per window. What spring number(lbs)should I use? The broken springs don't have any numbers on them. Will all of your 1/2 ... (cont.)
Purchasing Agent California
Mar 13, 2017
Purchasing Agent from California
Mar 13, 2017
Truth Entry Guard window operator
Hi, I am pretty sure that the attached part is your part #39-031 and 032, but please confirm. On the back of the 10-3/4" arm has markings of "LH 30470" and on the 4-7/16" section, it's marked "20810" Thank you in advance for your assistance. Gary
Quick Learner
Mar 13, 2017
Quick Learner
Mar 13, 2017
Part number g2-05cp-02
Roto casement window close base