Viewing all customer Discussions for:
Door & Window

Home Owner Houston
Mar 8, 2017
Home Owner from Houston
Mar 8, 2017
Window Part
Do you sell this type of replacement part? From what I can tell it's a 1 1/4 pivot lock shoe. Thank you.
Home Owner Cliffside Park NJ
Mar 8, 2017
Home Owner from Cliffside Park NJ
Mar 8, 2017
Pivot Shoe
My current pivot shoe height is 2.25" and .5" thick and withid is 1.25" and my question is which one of yours would fit with mine.
Home Owner Phoenix, Arizona
Mar 8, 2017
Home Owner from Phoenix, Arizona
Mar 8, 2017
Window Part Replacement Assistance
Hello! I am looking for the replacement parts for window locks and crank handles as pictured. Would you be able to help identify them and/or have them available for purchase? Also, in the alternative, is it possible to replace window crank handles like these with the new fold-in type handles? ... (cont.)
Quick Learner USA
Mar 8, 2017
Quick Learner from USA
Mar 8, 2017
Replacement latches
Good morning, Here are photos of a working latch and a broken one. No identifying label on the windows, which are likely to be old. I am hoping you either have identical latches or substitutes that will work. Thank you. Aloha, Louise
Quick Learner Anthem AZ
Mar 8, 2017
Quick Learner from Anthem AZ
Mar 8, 2017
Glazing Bead
Looking to replace some window glazing bead
Quick Learner
Mar 8, 2017
Quick Learner
Mar 8, 2017
Quick Learner Kingston NH
Mar 8, 2017
Quick Learner from Kingston NH
Mar 8, 2017
Sliding door latch
I spoke with Steve at your location. He suggested I send these pictures. This lock latch assm no longer actuated. C an you help with replacements? Richard
Home Owner South Carolina
Mar 8, 2017
Home Owner from South Carolina
Mar 8, 2017
Sliding glass door handle
I'm looking for this handle (don't need the entire set just this handle since the metal has bent). The holes in the metal are pretty much 5" center to center. Overall metal length is 7 1/4". Wood handle is 11". On top of the lockset housing there's what looks to be a policeman with the name "Morga ... (cont.)
Handy Person Alabama
Mar 8, 2017
Handy Person from Alabama
Mar 8, 2017
window coil balance replacement parts
Can't find any names or number on the windows. House was build in 2005.
Quick Learner Santa Monica
Mar 8, 2017
Quick Learner from Santa Monica
Mar 8, 2017
Window Roller
Does this look familiar? Thanks, Robert
Handy Person Honolulu
Mar 8, 2017
Handy Person from Honolulu
Mar 8, 2017
spare wheel
hi, have a closet with mirror sliding doors. theres a sticker on the back of the mirror. Buchmin Industries Reedley CA 93654 16CFR 1201 CAT II Z97.1 1984 I'd like to get 4 spare wheels.
Home Owner Virginia
Mar 8, 2017
Home Owner from Virginia
Mar 8, 2017
Door Handle
Need replacement door handle for Legance patio door type DDSG
Quick Learner USA
Mar 8, 2017
Quick Learner from USA
Mar 8, 2017
Replacement lock with keys
Hello, I need the lock and keys only for my Atrium doorset. Can I purchase this from your company? The lock set is one of your old ones from the late 80's Thx in advance for your assistance Regards David
Handy Person Phoenix, az
Mar 8, 2017
Handy Person from Phoenix, az
Mar 8, 2017
Clip to hold window balance
This clip screws on to the top of the window balance and keeps the balance moving with the window when the window goes down. This is on an aluminum, non-tilt window. I would appreciate any help in identifying it and getting one. Thanx...john
Handy Person Memphis, NY
Mar 8, 2017
Handy Person from Memphis, NY
Mar 8, 2017
Plastic bracket that attaches the string to the side of the window
Can you please identify this part and let me know where I can get some?
Handy Person 30253
Mar 8, 2017
Handy Person from 30253
Mar 8, 2017
Alenco, contractor grade, single hung, tilt out.
My windows make incredibly loud popping sounds when the sun shines on them in the morning. This usually lasts from 1 to 2 hours as they heat up. After extensive troubleshooting, I have come to the conclusion that the retainer strips are preventing the window from expanding or contracting with th ... (cont.)
Quick Learner Maryland
Mar 8, 2017
Quick Learner from Maryland
Mar 8, 2017
Del Mar Toronto bay window latch
The handle has broken off both latches. Can you provide a source for replacements?
Quick Learner USA
Mar 8, 2017
Quick Learner from USA
Mar 8, 2017
Spiral balance with extended rod
I need to replace an old spiral balance for a non-tilt window. It is 5/8 in diameter. The tube length is 17". When the spring is fully inserted into the tube it protrudes 1-3/4". I am told this is and extended rod. Do you have this type of rod available? The nylon bushing is white. Could I substitut ... (cont.)
Contractor Guilford ct
Mar 8, 2017
Contractor from Guilford ct
Mar 8, 2017
Replacement channel for Lincoln windows
I have a bunch of channel balance to repleace in Lincoln double hung windows installed in 1994. Marking is 28hd. Here are some picture to help identify them. Let me know if you need anything else Thanks tom
Quick Learner Golden BC canada
Mar 8, 2017
Quick Learner from Golden BC canada
Mar 8, 2017
Spiral balance
Replacing a 25 " spiral tilt window balance , black tip ...what do you recommend