Viewing all customer Discussions for:
Door & Window

Quick Learner
Jan 5, 2017
Quick Learner
Jan 5, 2017
Contractor winston salem, nc 2710...
Jan 5, 2017
Contractor from winston salem, nc 27104
Jan 5, 2017
26H option for S796-26
26" Series 795 Channel Balance looks to be what I need. What I am replacing is stamped BSI 26H. The window sash is very heavy. What would I need for this application?
Home Owner Minnesota
Jan 5, 2017
Home Owner from Minnesota
Jan 5, 2017
missing hardware
I got this part from you guys and I forgot to order the hardware that locks the door, you know, the part that goes inside the door
Home Owner Jupiter FL
Jan 5, 2017
Home Owner from Jupiter FL
Jan 5, 2017
Quick Learner USA
Jan 5, 2017
Quick Learner from USA
Jan 5, 2017
Door hardware support
Good morning, I have a commercial door that needs a new pivot set. Using your catalog narrows it down to (5) possibilities, depending on flush or recess. I
Contractor Virginia
Jan 5, 2017
Contractor from Virginia
Jan 5, 2017
Window Balance 15 5 BSI
This is a single hung no tilt window that needs 2 new channel balances
Quick Learner Branchburg
Jan 5, 2017
Quick Learner from Branchburg
Jan 5, 2017
3.5" tilt latch
I am looking for a replacement for this 3.5" tilt latch. The screw holes are 2.5" apart.
Quick Learner Fort myers, fl
Jan 5, 2017
Quick Learner from Fort myers, fl
Jan 5, 2017
Determine correct replacement window guide
Part # on part shown in picture is 2926 DSL The sash weighs 40 lbs.and is hurricane glass. I am sure the part in picture is not heavy enough. The window is 42 inches wide and the top sash is fixed does not open. Thanks, John
Home Owner USA
Jan 5, 2017
Home Owner from USA
Jan 5, 2017
Sliding glass door lock
I am looking for a replacement lock mechanism for my sliding glass door which were probably installed about 1957. They were made by Metal Industries Type SGD Class B1 Model # UB01121 (the B might be an 8) and Series M11. The distance between the screw holes is 6-5/8". There is a push up/down ope ... (cont.)
Quick Learner Virginia
Jan 5, 2017
Quick Learner from Virginia
Jan 5, 2017
Will this fit?
The lock to our sliding glass door is broken and we cannot seem to repair it anymore. Is this one too small for the hole? Please help!
Home Owner Northampton, PA
Jan 5, 2017
Home Owner from Northampton, PA
Jan 5, 2017
External lock for sliding glass patio door
Good evening, Please find attached a picture of my interior lock. I would like to add an external lock but do not know what parts I need. The measurements are 3 7/8" and 1 3/8" if that helps.
Quick Learner Columbus Ohio
Jan 5, 2017
Quick Learner from Columbus Ohio
Jan 5, 2017
replacing a right hand and left hand Truth operators
I believe these are the part numbers I got off the two old opposite hand operators. Truth Right operator Left operator Long arm 30791 307830 short arm R30842 30841L Grear 30844R 30843L Crank grear 30830 30830 I need these ASAP
Contractor Hobart, Indiana
Jan 5, 2017
Contractor from Hobart, Indiana
Jan 5, 2017
shoe & balance coil
I am looking for a new shoe & balance coil assembly per my pictures. can you help me out?
Professional Burlington, VT
Jan 5, 2017
Professional from Burlington, VT
Jan 5, 2017
face mount keeper.
Unit total width 1.5625" unit total height 1" holes 1" ctr-ctr receiving slot .375"h x 1.1875"w need 12 replacement pieces
Quick Learner Troy, NY
Jan 5, 2017
Quick Learner from Troy, NY
Jan 5, 2017
CMECH Storm Door Latch
Hi. I need to replace this. Can you identify the part number?
Home Owner Chicago area
Jan 5, 2017
Home Owner from Chicago area
Jan 5, 2017
Window sash lock
I am looking for replacement sash locks similar to your part #90-005, 009 but with holes 2-3/4" apart rather than 2-1/4". Also, the tongue comes out 3/4". Do you have something similar?
Quick Learner Indiana
Jan 5, 2017
Quick Learner from Indiana
Jan 5, 2017
Missing cracked window glazing pieces, perhaps?
I am sending you three pictures of a couple of our windows. These are aluminum windows with plastic inserts. Some of those pieces have cracked as shown. I have measured them and they are 1/4" wide with 3/4" legs. Looks like a staple although not sure whether the legs have extra features at the botto ... (cont.)
Home Owner Lansing, MI
Jan 5, 2017
Home Owner from Lansing, MI
Jan 5, 2017
Identification of Casement window manufacture and parts replacment
Hopping to identify manufacture of my windows and their approximate age. Need replacement parts for cranks and crank box. I was also seeking opinions if I should just replace them even though none of the double pane windows have lost their seals. They're are approximately 20 windows in the house. ... (cont.)
Professional California
Jan 5, 2017
Professional from California
Jan 5, 2017
Slightly different tension spring
I'm sending three pictures of a tension spring I'm looking for. Yes, I did explore the 70-186, but... the main problem with this item is the tab is too long. My customer wants the tab to be about 1/8
Quick Learner Ocala fl
Jan 5, 2017
Quick Learner from Ocala fl
Jan 5, 2017
Magnetic screen saver decal
Do you sell magnetic screen saver decals for roll screen doors