Viewing all customer Discussions for:
Door & Window

Quick Learner Jefferson,WI
Sep 29, 2016
Quick Learner from Jefferson,WI
Sep 29, 2016
storm window
Nylon corner pivot with one screw hole
Home Owner Massachusetts
Sep 29, 2016
Home Owner from Massachusetts
Sep 29, 2016
Slider latch mechanism identification
Please see attached info for part ID. Provide cost and availability for one (1) unit.
Quick Learner USA
Sep 29, 2016
Quick Learner from USA
Sep 29, 2016
Replacement hardware
HELLO MY PARENTS RECENTLY MOVED AND PURCHASED A NEW HOUSE. THEY HAVE THE NICE VINYL WINDOWS THAT TILT OUT SO YOU CAN CLEAN THEM. WHILE I WAS DOING THIS, I NOTICED THAT SEVERAL OF THE VENT LATCHES WERE BROKEN. I CHECKED YOUR WEBSITE AND FOUND THIS: VENT LATCH Product Code: 26-148 I ... (cont.)
Quick Learner USA
Sep 29, 2016
Quick Learner from USA
Sep 29, 2016
Gapco Window Balancers
I am wanting to make sure I get the right style of window balancers for my Gapco Windows. They were built around 1985-86 and except 2 with broken balancers are in good shape so wanting to get a few more years out of them. Attached are images of each end of the balancers. I need 2 that are 25" and ar ... (cont.)
Quick Learner USA
Sep 29, 2016
Quick Learner from USA
Sep 29, 2016
Hardware needed for replacement
This arm is 12 inches. Let me know if you have this part or something comparable. Spoke to your rep yesterday he asked I forward photo for identification. Hoping to hear from you. Thank you in advance for yout time and help Nick
Quick Learner USA
Sep 29, 2016
Quick Learner from USA
Sep 29, 2016
Crestline Window
Are you able to assist me with this hardware? Your help is much appreciated Thank you Victor
Quick Learner USA
Sep 29, 2016
Quick Learner from USA
Sep 29, 2016
Atrium door lock
Hi: I have an Atrium door lock/mortise on my wood atrium door that opens INTO my family room. I notice last winter that the lock was difficult to turn, and at times when the handle was depressed door would not open because dead bolt was stuck. I managed to loosen things with some WD-40 this past su ... (cont.)
Home Owner California
Sep 29, 2016
Home Owner from California
Sep 29, 2016
Self-Lock Window Corner Part No. 95-192
Hi Swisco, What are the height and length of this corner part? I am hoping that it is 1-1/4 x 1-1/4. Images of the broken part that I am looking to replace are attached. It is for a window screen. Thanks! Tom
Quick Learner USA
Sep 28, 2016
Quick Learner from USA
Sep 28, 2016
Window balancer
Hello I need two of the parts in the picture below. I can not find them on your Web site. I do need this asap to obtain a co for a property. Any help you can give would be greatly appreciated Thank you SCOTT
Quick Learner USA
Sep 28, 2016
Quick Learner from USA
Sep 28, 2016
T-lock balance shoe
The last time I ordered the 28" series 795 channel balance(s795-28) a 15-195 T - Lock balance shoe came with it. Can I order a 28" series 795 channel balance with 15 - 194 T - lock balance shoes? If you can is there a different number that I need to order?
Quick Learner USA
Sep 28, 2016
Quick Learner from USA
Sep 28, 2016
sliding door rollers
My sliding door bottom rollers are no longer working. Do you have replacement ones? I will attach the photo of the model number Hope it helps Thank you
Quick Learner USA
Sep 28, 2016
Quick Learner from USA
Sep 28, 2016
Allen Stevens 8314 Roller
I'm looking for two rollers with the # 8314 on them for a glass sliding door. Do you carry these? Thanks David
Quick Learner Inver Grove Heights, M...
Sep 28, 2016
Quick Learner from Inver Grove Heights, MN
Sep 28, 2016
Trouble with installing 82-261
Hi, I was working on installing the new handleset 82-261 & having a few issues. 1) The actual lock cylinder won't fit into the round hole for it in the outside door handle. Even after removing the locking horseshoe/pin, the diameter is slightly too large & I can't get one bit of it to fit in ... (cont.)
Handy Person Attleboro, MA
Sep 28, 2016
Handy Person from Attleboro, MA
Sep 28, 2016
JeldWen Replacement Window parts
Hi - wondering if you happen to sell the pink retainer clip that the sash pin goes into?? I've attached two photo - one that appears to have a Jeld-Wen P/N on the whole insert...and another close up of the broken clip. (Sorry - I don't know all the correct "trade names" for these parts! As an al ... (cont.)
Home Owner Pawhuska Ok
Sep 28, 2016
Home Owner from Pawhuska Ok
Sep 28, 2016
Aluminum storm window Corner Latch
This is a storm of unknown origin. Sears perhaps? Very old. I broke the smaller pc. that holds the other side together. (the smaller 90 degree key) Replaced a broken glass and unfortunately, I broke the corner latch. Mike
Home Owner Grnee, IL
Sep 28, 2016
Home Owner from Grnee, IL
Sep 28, 2016
Replacement part # and lead time
There are the pictures of the old patio doors. What are part # for replacement tracks and rollers? Also what is lead time for the parts?
Home Owner Arlington, Virginia
Sep 28, 2016
Home Owner from Arlington, Virginia
Sep 28, 2016
Replacing old Andersen casement latch
I own a home in Arlington, VA that was built in 1940 that has Anderson Casement windows. I want to replace one latch. Can You help me? Thanks, Lloyd
Quick Learner Chelmsford, MA
Sep 28, 2016
Quick Learner from Chelmsford, MA
Sep 28, 2016
Unknown window make/model - need shoe assembly or individual parts
No markings - really only need that metal part on top of the shoe assembly that holds the spiral spring. But I understand if the whole shoe assembly needs to be replaced. Shoe is about 2 1/8 tall, 1 3/8 wide and 1/2 deep. Thanks very much for your help! With no manufacturer on the window and Goo ... (cont.)
Quick Learner Vancouver WA
Sep 28, 2016
Quick Learner from Vancouver WA
Sep 28, 2016
Balance with stamp I am unable to identify
Hi there, I have a window balance that is stamped 21 S B.S.I. I believe it coordinated with the 351 series. Can you please help me confirm? Thank you, Amber
Quick Learner USA
Sep 28, 2016
Quick Learner from USA
Sep 28, 2016
Do I have the 82-218?
I found a Logo "KK" with a tree between the K. This logo is on the interior door handle. My door handles do not have key lock, only a tuning latch on the interior. Im thinking its a "Mortise Lock, Round Face, 3-11/16" Product Code: 82-218". I have Two Doors. I would like to order 2 locks (of ... (cont.)