Viewing all customer Discussions for:
Door & Window

Quick Learner Circleville NY
Sep 30, 2016
Quick Learner from Circleville NY
Sep 30, 2016
Will the 15-180 work for me?
I think this is the shoe I want. I am enclosing pictures to show you what fits into my current shoe, and pictures of the current pivot shoe. I think your 15-180 is what I need (if it has a T head. The pictures will show you what I mean.
Quick Learner West Deptford, NJ
Sep 30, 2016
Quick Learner from West Deptford, NJ
Sep 30, 2016
Window Shoe - Looks like it has the letter B on the copper spring
I'm looking for replacement parts for the attached Window Shoe. I bought the home this past year and am unsure of the brand of windows. I tried to check for a label, but all I could find was a yellow label that was faded and unreadable.
Home Owner Kentucky
Sep 29, 2016
Home Owner from Kentucky
Sep 29, 2016
Channel Balance and Sash Weight
I am looking at a 34" 770 Channel Balance. The Sash weight is right at 22lb. Would you recommend the B or the C? Thanks, Taylor
Professional Illinois
Sep 29, 2016
Professional from Illinois
Sep 29, 2016
Can you recommend a new patio pull?
in regards to speaking with you about the exterior locking patio door handle, attached are two (2) photos my technician has sent in. The distance between the mounting holes is standard, and the exterior is the side for the contours, where you put your fingers in to pull it open is also standard. ... (cont.)
Quick Learner USA
Sep 29, 2016
Quick Learner from USA
Sep 29, 2016
WINDOW TILT CORNER
Hello I have quite a few storm windows on my rental house that need new tilt corners. I'd like to put on the die cast ones instead of the plastic type that are broken. I've attached some images and was wondering if you can tell me what type I need and also how to remove the old one and install th ... (cont.)
Home Owner Providence, RI
Sep 29, 2016
Home Owner from Providence, RI
Sep 29, 2016
Missing little clips on top rail of Certainteed window
Hi there, I'm not able to spot any identifying marks on the window except the manufacturer, but I am missing the clip/pin that holds the meeting rail to the window casing at the top of the lower sash. Any ideas if that's a replaceable part?
Quick Learner
Sep 29, 2016
Quick Learner
Sep 29, 2016
Nami tilt vinyl window. Broken right shoe.
Cannot replace bottom sash. Do not know how to replace pivot points in the side shoes.
Home Owner Pinckneyville, IL
Sep 29, 2016
Home Owner from Pinckneyville, IL
Sep 29, 2016
Crank for casement window
I have Anderson casement windows, will yours work?
Quick Learner Houston, TX
Sep 29, 2016
Quick Learner from Houston, TX
Sep 29, 2016
Replacement handle
Attached are 3 pics of the jalousie window operator that I need to replace. I could not find any identification on the unit. It is installed on the bottom left side of a 36" x 25.5" jalousie window. The gear inside the unit is stripped and the handle no longer works. Please let me know the part ... (cont.)
Quick Learner Holland MI
Sep 29, 2016
Quick Learner from Holland MI
Sep 29, 2016
Window Pivot Bar
Windows do not stay up. This part seems to be breaking. Can you point me in the right direction.
Quick Learner Covina CA
Sep 29, 2016
Quick Learner from Covina CA
Sep 29, 2016
RE: Need a handle with key for the dns industries 12 inside pull 1400 series
Hello, i would like to know if the SLIDING DOOR KEYED HANDLE SET, 6-5/8" works ok for the dns industries 12 inside pull 1400 series. I need a handle to have a key. Thanks!
Quick Learner USA
Sep 29, 2016
Quick Learner from USA
Sep 29, 2016
Assistance with purchasing proper top sash guides
Hello, i have some top sash guides that have to be replaced. Can you help me find the right part? Ive enclosed a picture... From the top (top longest length), it measures 1 5/8". The width from the top, is 3/4". It is 1 1/2" long and is screwed into the channel. Looks like the screw hole is offset ... (cont.)
Home Owner Philipsburg PA
Sep 29, 2016
Home Owner from Philipsburg PA
Sep 29, 2016
Tilt latch for unidentified brand
Hi, I could really use some help. I have older windows unsure of the brand. Many of the tilt latches are old and breaking and I will need some replacements. They are 2 3/4" long (minus the angled latch that slides out) by 3/4" wide. They do not have screws they install by a slide. thank you. ... (cont.)
Home Owner Flossmoor IL
Sep 29, 2016
Home Owner from Flossmoor IL
Sep 29, 2016
Reuten crank assembly
Hey, I'm looking for a full crank assembly for this window. If you look at the crank itself the metal part that the handle attaches to to open the window, it doesn't open or close past a certain point, and you have to either pull on the knob and unscrew it or push on the knob and screw it in order t ... (cont.)
Quick Learner columbus, oh
Sep 29, 2016
Quick Learner from columbus, oh
Sep 29, 2016
Need 2 sash locks
This is the working latch, I need two more that match it. I am having a hard time finding one where the latch itself is a hook rather than a plate.
Quick Learner
Sep 29, 2016
Quick Learner
Sep 29, 2016
Searching for D9265
need to know the part number so I can order
Contractor
Sep 29, 2016
Contractor
Sep 29, 2016
Please help me identify this part
Hi my name is Jorge with authentic glass I need to identify this part is you can help me please thank you have a good day
Quick Learner Cambridge
Sep 29, 2016
Quick Learner from Cambridge
Sep 29, 2016
Top sash guide
Could you please suggest which parts I should order to replace this top sash guide? Thanks
Contractor Palo Alto, CA
Sep 29, 2016
Contractor from Palo Alto, CA
Sep 29, 2016
Plastic Glazing Bead
Looking for the black plastic glazing bead for 1985 Mercer brand aluminum windows??? please see the attached picture. We are replacing the glass in about 40 windows and need replacement bead for all in a hurry!
Quick Learner Winter Garden Florida
Sep 29, 2016
Quick Learner from Winter Garden Florida
Sep 29, 2016
Window Balance Replacement Assistance
Hello! I have a left and a right window balance in need of replacement. They are stamped 28D and are 1/2" wide and 29" long. The channel depth seems to be also 1/2". There are plastic pieces on the top and the bottom that both have wings. The top is 1 5/8" long 3/4" deep and 1/2" wide sitting ... (cont.)