Viewing all customer Discussions for:
Door & Window

Quick Learner Chebanse, IL U.S.A.
Aug 9, 2016
Quick Learner from Chebanse, IL U.S.A.
Aug 9, 2016
U.S. Patent # 2135397; Pat. Canada1986; 30614, 30893
The screws holding the housing to the window frame have rusted off and are rusted into the housing. I am unable to remove them without striping the housing threads. I need the entire crank with housing, crank and gears.
Home Owner Gulfport, Mississippi
Aug 9, 2016
Home Owner from Gulfport, Mississippi
Aug 9, 2016
Sash Spring for Aluminum Window with Tilt-out Sash
The "tube" seems to be a white plastic, with the coiled spring assembly inside. The upper screw mounting broke off and the spring now doesn't work, as a result. The white plastic tube is about 28 1/2 inches long. The length overall, from the upper broken end to the bottom of the steel extension w ... (cont.)
Quick Learner Irwin, PA
Aug 9, 2016
Quick Learner from Irwin, PA
Aug 9, 2016
Andersen sash balance ID
The following markings appear on the sash counterbalance of my Andersen double hung window. 11600-2 D10 7#27 3 80 Which of your sash counterbalance replacements would you recommend I order?
Quick Learner Norristown, PA
Aug 9, 2016
Quick Learner from Norristown, PA
Aug 9, 2016
3.5" version of tilt latch 26-015
Greetings! Is possible to find the 26-015 at 3.5"?
Quick Learner NY
Aug 9, 2016
Quick Learner from NY
Aug 9, 2016
anderson sash balance
Can the sash balance be identified using the numbers etched on the glass and the dimensions of the glass without taking the window apart to get the part number on the sash balance itself?
Home Owner Mount Dora, Fla.
Aug 9, 2016
Home Owner from Mount Dora, Fla.
Aug 9, 2016
Spirals pulled out of tube
Both of the spirals pulled out. The others on the same order worked great. how do I get replacements? You can contact me on my cell if you prefer.
Quick Learner Hawaii
Aug 9, 2016
Quick Learner from Hawaii
Aug 9, 2016
Keeper for 84-230?
Looking for a keeper to go with this latch. Have Milgard sliding screen door. Need a replacement handle.. Locking or non locking. Looking at latch 84-230
Quick Learner Madison, MS
Aug 9, 2016
Quick Learner from Madison, MS
Aug 9, 2016
Alenco window - Snap in Glazing retaing vinyle strips
I am attempting to replace the retaining strips on the windows. The existing strips have been chipped off by my furry four footed friend. Would you have this material?
Home Owner Newport News, VA
Aug 9, 2016
Home Owner from Newport News, VA
Aug 9, 2016
3401 stamp for a Series 770?
Hi, I need to replace a broken balance. As far as I can tell (identified based on pictures on your site) it is a S770 34" long. Only trouble I have is to find out what option I need (A-D?). The old broken one has a stamp "3401 BSI BL" while the opposite one (still working) says 3401 NC BSI. Plea ... (cont.)
Quick Learner CA
Aug 9, 2016
Quick Learner from CA
Aug 9, 2016
missing parts i need
i need 1 vent latch and i need 1 limiter raise stop on a single hung white vinyl window. i emailed u prier with the wrong email
Quick Learner Ohio
Aug 9, 2016
Quick Learner from Ohio
Aug 9, 2016
spline size
how are spline sizes measured? can i just measure the grove and order what i measured secondly,the tool. what do i look for when odering the proper tool for the spline i need thank you PDavis
Home Owner New Jersey
Aug 9, 2016
Home Owner from New Jersey
Aug 9, 2016
Replace 84-026 with 95-248 plus 84-108
Can I replace 84-026 with 95-248 plus 84-108? So I don't have to re-screen next time when I have to change the roller. Thanks.
Quick Learner Sonoma Calif.
Aug 9, 2016
Quick Learner from Sonoma Calif.
Aug 9, 2016
Quick Learner usa
Aug 9, 2016
Quick Learner from usa
Aug 9, 2016
Take out clip replacement
I have a home built in 2005 with single-hung CertainTeed vinyl windows. Had one of the channel balance take out clips break (and several more look like they are on the verge of breaking) and was wondering if your Pan Am Take Out Clip Product # 16-023 (of even the metal one if not this one) will work ... (cont.)
Home Owner Atlanta
Aug 8, 2016
Home Owner from Atlanta
Aug 8, 2016
Replacement Wheels
I have a large sliding glass door on my house built in 1957. I'm unable to find a roller assembly that looks close. Can I use 81-272 to retrofit? The existing 1 1/2" nylon wheels are not concave. I assume I can drill out the existing rivets holding the old wheels and use the included axles. My ... (cont.)
Quick Learner USA
Aug 8, 2016
Quick Learner from USA
Aug 8, 2016
window cranks needed. { help please help }
Our home was built in 1957 anderson windows ?? all awning type the window cranks are not working @ need replaced { still original windows } 12 in total. pictures enclosed of a crank all are the same. if more detailed info, is needed please let me know.
Quick Learner
Aug 8, 2016
Quick Learner
Aug 8, 2016
Anderson split arm crank
I'm looking with for an Anderson split arm crank with the numbers C-9400-1B on the front and F-9400-BA B on the back. The outer mounting screw holes are 4.5" and the bracket ends they go through are squared.
Home Owner Toronto, Canada
Aug 8, 2016
Home Owner from Toronto, Canada
Aug 8, 2016
Series 1200 Aluminum Sliding Glass Door Replacement Rollers
Hi, Looking for replacement rollers for my Series 1200 Aluminum Sliding Glass Door. Looking through the catalog I'm wondering if Product Code: 81-030 will do the trick? Thanks Derek
Home Owner Ontario canada
Aug 8, 2016
Home Owner from Ontario canada
Aug 8, 2016
Window spring
Have a couple windows in house with broke springs. Took one out and got an image of the side stamp. Which one do I need off your site. Thanks
Quick Learner USA
Aug 8, 2016
Quick Learner from USA
Aug 8, 2016