Viewing all customer Discussions for:
Door & Window
Quick Learner
California
Jun 24, 2016
Quick Learner from California
Jun 24, 2016
Sliding Window channel Assembly
27" long 1/2" wide channel with spring and cord per attached images. Need replacement for both side of the vertical sliding window. Instruction to remove window and mount new channels.
Quick Learner
USA
Jun 24, 2016
Quick Learner from USA
Jun 24, 2016
Casement Operator Part
Not given.
Contractor
New York
Jun 24, 2016
Contractor from New York
Jun 24, 2016
3654 Peachtree channel window ballance ID
Hi, here are photos of my channel balance from a peach tree double hung window. the channel is 23 1/4" long 1/2" wide. there are no plastic ends, only the metal channel. It screws to the window through holes near the ends in the bottom of the channels - I can not tell from your photos if your ... (cont.)
Quick Learner
Park Forest, IL
Jun 24, 2016
Quick Learner from Park Forest, IL
Jun 24, 2016
Truth operator 40055 replacement needed
Looking for "Truth" casement operator 40055. If possible in white and also the track that fits the bottom of the window that the nylon roller rides in.
Quick Learner
CT
Jun 24, 2016
Quick Learner from CT
Jun 24, 2016
39-188 with 4-1/2" long arm?
I purchased a 39-188 only to find out the 5" arm is to long and I need a 4-1/2" arm. I don't see this size anywhere on the website. Please advise. Thanks
Home Owner
Philadelphia, PA
Jun 24, 2016
Home Owner from Philadelphia, PA
Jun 24, 2016
My old 26-351 latches are stuck!
How do I replace these Tilt Latches on my Aluminum windows, and they are really stuck, so how do I unstick them.
Quick Learner
Rochester, MN
Jun 24, 2016
Quick Learner from Rochester, MN
Jun 24, 2016
Andersen Window Sash
Hello, I need a replacement Sash balancer box. The only numbers on it - E70 9#27 10-83
Quick Learner
Pennsylvania
Jun 23, 2016
Quick Learner from Pennsylvania
Jun 23, 2016
Thermal Gard windows, 1990's, pivot lock shoe
Hi - I need to replace a couple broken pivot lock shoes in Thermal Gard windows dating to mid 1990's. I don't see an exact match for these shoes on your website so I've attached a photo. The shoes are about 1 3/4-2" tall by 1 1/4" wide (estimated). This is window type Thermal Gard T05, "The Conse ... (cont.)
Handy Person
New York
Jun 23, 2016
Handy Person from New York
Jun 23, 2016
Old 1970s aluminum windows
Hi, I hadn't planned on sending these pictures to you & only took them to come home and "order" the parts myself but now I am thoroughly confused. We are replacing these for a client who should really be replacing the whole window but the house is in contract to sell and this was a sticking point a ... (cont.)
Handy Person
Monrovia, CA
Jun 23, 2016
Handy Person from Monrovia, CA
Jun 23, 2016
Replacement guide for John Sterling wardrobe door
This was in the top left (looking at back of door) of a John Sterling wardrobe door. It is attached via 3 screws; 2 on top, 1 facing outward. It measures approx. 2 1/16" wide x 1 3/4" tall x 3/4" deep. The plastic piece has broken. I do not see any part # on it. Thanks!
Quick Learner
Jun 23, 2016
Quick Learner
Jun 23, 2016
Will my pivot bar fit the 15-046
Can my current pivot bar fit the new pivot shoes that I ordered (15-046)
Quick Learner
Massachusetts
Jun 23, 2016
Quick Learner from Massachusetts
Jun 23, 2016
Anderson Crank with 9" long arm
Looking from inside crank is toward left. Arm is nine inches
Landlord
Bluefield, WV
Jun 23, 2016
Landlord from Bluefield, WV
Jun 23, 2016
Replacement Gorrell window balance
I have a 150 unit apartment complex with Gorell windows and we are running out of springs. Since they are no longer in business i have had one heck of a time trying to find parts. I have found all the balance parts I need on here but i'm not sure what lb spring I need. On the coil I have now it has ... (cont.)
Professional
St. Louis
Jun 23, 2016
Professional from St. Louis
Jun 23, 2016
3470 channel balance
Hi, I have an odd-ball stamp on the channel balances I need to replace. It's 3470. Is this a custom size? The series 390 channel balance with a 35" long metal channel for a non tilt window. 9/16" (1/2") with a 15-001 shoe and a 19-002 top attached seems like the perfect match, except the stamp. ... (cont.)
Quick Learner
Brooklyn, New York
Jun 23, 2016
Quick Learner from Brooklyn, New York
Jun 23, 2016
Pivot bar for 15-048 shoe.
Hi, I need to order pivot shoe 15-048. I would also need a pivot bar that goes with this shoe. Could you please recommend me which one should I order?
Quick Learner
japan
Jun 23, 2016
Quick Learner from japan
Jun 23, 2016
looking for window channel balances 19-d-40 size
to whom it may concern, we are looking for window channel balances 19-d-40 size ...we just want to know what size of window channel balances we can use , we need suggestion please....
Handy Person
Ohio
Jun 23, 2016
Handy Person from Ohio
Jun 23, 2016
broken pivot arms on generic double hung window
generic windows with no identification. Broken are these pivot arms that are located in the lower position in all double hung windows in this home. There are a couple broken. Can anyone help me find replacements?
Quick Learner
Dillon, Montana
Jun 23, 2016
Quick Learner from Dillon, Montana
Jun 23, 2016
Caldwell Window Balance problem
I watched your videos and measured my defective balance. The metal portion is 21" long, 9/16" H, and ~ /9/16" W. The end that has the hook connected to it has a plastic dimension 1 1/16" The printed identification says: CALDWELL 20 4 HS. It looks like it would be a SWISCO 385-21, ...but I ... (cont.)
Home Owner
Colorado
Jun 23, 2016
Home Owner from Colorado
Jun 23, 2016
Coil balances for bathroom window
My Sister has a double hung window in her bathroom. The top portion is fixed. The coil balances have broken see third photo. The dimensions of the bottom half are shown in the first photo with the barcode. The movable window weighs 8.8 pounds. The distance from the screw hole to fix the coil balance ... (cont.)
Distributor
Grand Rapids, MI
Jun 23, 2016
Distributor from Grand Rapids, MI
Jun 23, 2016
PATIO DOOR ROLLER
I am looking for a replacement roller assembly. The current assembly looks like the original and the glass on the patio door is marked "Guardian ANSI 297.1-1984 SGCC 933 1/8U". Please let me know if you can find a replacement with this information.