Viewing all customer Discussions for:
Door & Window

Quick Learner Marlton, nj
Jun 23, 2016
Quick Learner from Marlton, nj
Jun 23, 2016
Plastic Piece for my window
I am looking for a plastic piece for my window and have no idea what it is called or who makes it. The window is over 20 years old and any manufacturer title isn't shown. What they do is they support the wibdow by being attached to a string that is attached to a spring while having a hole to hold up ... (cont.)
Quick Learner Voorhees nj
Jun 23, 2016
Quick Learner from Voorhees nj
Jun 23, 2016
Quick Learner Cape Cod
Jun 23, 2016
Quick Learner from Cape Cod
Jun 23, 2016
Using aluminum screening for Emco Forever Door
Your 55 109 spline material fits my Emco Forever Door that is about 20 years old. In watching the video it says to use fiberglass screen as a replacement screen material. Is this an absolute or can you use aluminum screening I believe they are both .011 thick. Thanks
Quick Learner Hamburg, NY
Jun 23, 2016
Quick Learner from Hamburg, NY
Jun 23, 2016
FARLEY window sash latch
FARLEY window sash latch purchased OCT 2006 I need the right side latch assy. Looking at your selections # 26-244 looks to be the closest match, but 26-420 looks close too . I am sending a picture of my original part maybe you can clarify ? Do your latches have the springs included ? ... (cont.)
Contractor Kentucky
Jun 23, 2016
Contractor from Kentucky
Jun 23, 2016
Missing Lock set
I'm looking for the lock set that will fit this mortise.
Quick Learner falmouth,mass
Jun 23, 2016
Quick Learner from falmouth,mass
Jun 23, 2016
59-241 spline installation
how do I replace the spline
Quick Learner Colorado
Jun 23, 2016
Quick Learner from Colorado
Jun 23, 2016
Anderson sash balance
Do you have the replacement part for this Anderson sash balance?
Home Owner North Port, FL
Jun 23, 2016
Home Owner from North Port, FL
Jun 23, 2016
Non-tilt Window Channel balance ID
Please see the uploaded photos. I want to identify my balances so I am sure to get the right part. My window is 24" x 36" x 1/4". I calculated that my window weighs about 18 pounds. My balances are marked 3420. The metal channel not including the top or foot measures 34.5". But, on the order page ... (cont.)
Quick Learner west virginia
Jun 23, 2016
Quick Learner from west virginia
Jun 23, 2016
can't close my casement window
I bought this house about a year ago. I can't get the casement window to close without a fight for the last inch or two. I think that's why the operator stripped out. I've included pictures of the new one mounted, and the old one side by side. It's your 39-156 operator, but I think I'm having the ... (cont.)
Home Owner Norristown PA
Jun 23, 2016
Home Owner from Norristown PA
Jun 23, 2016
Door handle repacement
I am looking for a door handle and hydraulic closer to replace the one on my anderson emco door 1310070550.
Home Owner USA
Jun 23, 2016
Home Owner from USA
Jun 23, 2016
Patio door lockset do you have this lock or similar?
Patio door lockset do you have this lock or similar?
Home Owner Illinois
Jun 23, 2016
Home Owner from Illinois
Jun 23, 2016
Knife Latach Pair
Can't seem to find this size Knife Latch Pair. I have Pella windows/Screens Hoping you can help or direct me. Mine seem smaller then the ones on your site. Thank you for your help. Gary
Handy Person Adelphi, Md. 20783
Jun 23, 2016
Handy Person from Adelphi, Md. 20783
Jun 23, 2016
patio glass door bottom single wheel roller
patio glass door bottom single wheel roller please help me identify this part so that i can order 2 of these. H: 1 cm L: 6 cm W: 1.25(at its thinnest) 1.75 (at its widest)
Quick Learner Sacramento, CA
Jun 23, 2016
Quick Learner from Sacramento, CA
Jun 23, 2016
Figuring out what operator to use
You have two types of cranks, one with a single arm ( Wood-Window-Crank-9-inch/pd/Casement-Window-Replacement-Operators/39-020 ) and one with two arms ( EntryGard-Operator-9-1_2-inch-Arm-Left-Handed/pd/Casement-Window-Replacement-Operators/39-031 ). In what situation do you use the one arm vs the ... (cont.)
Home Owner Arcadia
Jun 23, 2016
Home Owner from Arcadia
Jun 23, 2016
Spiral balance length help
I need spiral window balances for a vinyl window. I need blue tip 5/8" but am not sure what length to get.I have misplaced the original balances. My total double hung window measures 28 X 46 1/2 inch. The visible glass in the sash is 21 3/4" x 25" . Could you please advise me on what ... (cont.)
Handy Person Dallas, TX
Jun 23, 2016
Handy Person from Dallas, TX
Jun 23, 2016
Snap-in vinyl metal window seal
I am trying to match my snap-in vinyl seals to your products. I am attaching 3 pictures of a piece of the snap-in seal. The outward facing part of the seal is 1/2" wide. The tab inserted into the sealant and space between the window and the frame is about 1/2" and is curved (see end view). There is ... (cont.)
Quick Learner Boston MA
Jun 23, 2016
Quick Learner from Boston MA
Jun 23, 2016
Do the top and bottom sashes use the same sizchannel balance
I am ordering S385-32 option 3140 Does top and bottom sashes use the same size channel balance?
Handy Person USA
Jun 22, 2016
Handy Person from USA
Jun 22, 2016
380 channel question
Your 380 Series matches my older Caldwells. I have question with weight. My Caldwell say 27 4 JJ. I would assume the 4 is weight and around 50(or more). So that is for two so which option would I want for weight on yours.I also need the parts as seen in images for the window itself. The first 2 pict ... (cont.)
Home Owner USA
Jun 22, 2016
Home Owner from USA
Jun 22, 2016
replacement part inquiry
Dear SWISCO; I write this email to forward the pictures of the window whose part I am inquiring to receive from your company. Please view the attached pictures of my window to correctly identify the replacement parts needed for my window. I look forward to your response. Thank you. John W ... (cont.)
Quick Learner Ct
Jun 22, 2016
Quick Learner from Ct
Jun 22, 2016
45251 operator replacement
I have a split arm operator(right hand) made by truth with the cast numbers of 45251 as well. I am having a hard time finding a replacement. Please help!