Viewing all customer Discussions for:
Door & Window

Quick Learner Washington State
Jun 22, 2016
Quick Learner from Washington State
Jun 22, 2016
Does Truth 31272 match 39-031?
Vetter casement window, about 22 years old, numbers on parts are 20610 31272,31538. Any thought on a suitable replacement? The long arm is 10 3/4" and the short one is 4 7/16. So it looks like 39-031. Thanks!
Quick Learner Avon, co
Jun 22, 2016
Quick Learner from Avon, co
Jun 22, 2016
Replacement operator
Think this is a Swisco 39-031. Has a 9.5 inch left hand bar and about a 7 inch right bar attached to window. See picture and please let me Know. # on it is 45179
Handy Person New Hampshire
Jun 22, 2016
Handy Person from New Hampshire
Jun 22, 2016
Tilt out window lock. Patent 4610108
Trying to find a replacement for a 1/2' thick tilt lock and also the pin/screw to connect it to the spring (probably a 1/4' diameter). Only marking on the plastic piece is a patent number 4610108 Thanks for any help Steve
Contractor Fairfax, Va
Jun 22, 2016
Contractor from Fairfax, Va
Jun 22, 2016
Tilt latch for aluminium windows
Tilt latch for aluminium windows Thanks for your help Jeff
Quick Learner Richfield Minnesota
Jun 22, 2016
Quick Learner from Richfield Minnesota
Jun 22, 2016
serries 370 sash support channel balance 23" long
I recently moved into a 32 year old building and find that the windows are very hard to operate. It looks like the serries 370 with 15-002 shoe and 19-004 top match the print enclosed. If this looks the correct match please send pricing. There are over 100 condo units which have this difficulty. Th ... (cont.)
Quick Learner Evansville, IN
Jun 22, 2016
Quick Learner from Evansville, IN
Jun 22, 2016
Holes for installing lock keepers are worn out
I have vertical metal windows and need to replace the lock keepers. The repair firm tells me that the holes for the lock keeper are worn-out and cannot be fixed. Could I put a bigger or smaller lock keeper in and simply drill new holes? Or, is there some other method to handle this type of issue? ... (cont.)
Home Owner Moncton nb Canada
Jun 22, 2016
Home Owner from Moncton nb Canada
Jun 22, 2016
Maritime casement operator
Hello I have window that were purchased for our home frome Maritime door and window in moncton NB Canada. I need replacement tracking and interior parts for this window. Is this available.
Quick Learner mt Pleasant S.C.
Jun 22, 2016
Quick Learner from mt Pleasant S.C.
Jun 22, 2016
pivot bar vinyl tilt window
Longest side is 2 1/2 inches and has the hole 1" from end. The next area from the bend is 1 5/8" in lenght. The Smallest piece paralleling the longest is 5/8" long. If I use the standard 3" pivot the window will not go down quite all the way as the curve area goes into the well. Some of my windo ... (cont.)
Home Owner New Mexico
Jun 22, 2016
Home Owner from New Mexico
Jun 22, 2016
Wright casement window help
We have a Wright casement window that also has 07900 stamped on the top arm, which fastens to an arm below it, stamped R 07867. Bottom arm is stamped 6789B. Though some of the numbers are not clear in the photo, all are easily read on the mechanism. Do you have anything that will work for this? Gear ... (cont.)
Quick Learner south carolina
Jun 22, 2016
Quick Learner from south carolina
Jun 22, 2016
exterior handle for andersen sliding door
I am so excited to see that this handle is available through you! We have the beautiful andersen sliding glass doors and love them except for the fact that there was never a handle on the outside. (have no idea what happened to it as it was like this when we bought this house) So obviously we don't ... (cont.)
Landlord Trenron NJ
Jun 22, 2016
Landlord from Trenron NJ
Jun 22, 2016
7.5LB coil balance
Please help me to identify the parts. Please see the attached pictures
Quick Learner Florida
Jun 22, 2016
Quick Learner from Florida
Jun 22, 2016
options to replace flush mounted sliding glass door handle
What are my options to replace this flush mounted sliding glass door handle assembly? 1" thick door. 6 5/8 center to center. Am I limited only to this type of handle assembly?
Quick Learner Nashville, TN
Jun 22, 2016
Quick Learner from Nashville, TN
Jun 22, 2016
Replacement window clips
I have a broken Le Al Co window spring clips. Is this part still available and how would I go about ordering some if so? Thank you for your response.
Home Owner California
Jun 22, 2016
Home Owner from California
Jun 22, 2016
Channel Balance code for Weight
The number on the channel is 36DS for one window and the other window is 33DS the picture in the 351 series looks very close, just not sure of the weight
Contractor Oakville
Jun 22, 2016
Contractor from Oakville
Jun 22, 2016
DF 1100 Window cranks
I have about 20 of these to replace, could you suggest a replacement. They are various lengths for different size window but if your able to confirm you have them then I will be in touch with all relevant sizes thank you
Home Owner USA
Jun 22, 2016
Home Owner from USA
Jun 22, 2016
Glazing Bead Help
One size is 5/8 longer size is 3/4
Landlord upstate NY
Jun 22, 2016
Landlord from upstate NY
Jun 22, 2016
replacement channel balance 2040
I need to repair and replace a number of channel balances and pivot shoes in an apartment complex. Pictures 1 is the channel balance. It is stamped 2040, is 21 " long, 5/8" deep and 9/16" wide. The cord is broken but the balance on the other side seems intact and the bottom attachment is a type of ... (cont.)
Handy Person Hawaii
Jun 22, 2016
Handy Person from Hawaii
Jun 22, 2016
s385-27
I need to replace some window balances. Looks like S385-27 is the correct choice. It is stamped 26 4 Caldwell jm but there are no other markings related to weight. Can you assist. Jim
Home Owner Waukegan
Jun 22, 2016
Home Owner from Waukegan
Jun 22, 2016
Simonton Balance Help
I have Simonton single hung, double pane windows that are 20 years old. Two have broken coils, 1 is approximately 34x70 and the other approximately 34X58. I have attached pictures of the window labels for each, the broken coils on each and the good coil on the larger one. There are no markings on ... (cont.)
Quick Learner Santa Clarita CA
Jun 22, 2016
Quick Learner from Santa Clarita CA
Jun 22, 2016
Replacement 32B USB mechanism
Need full mechanism. Not finding 32B USB.