Viewing all customer Discussions for:
Door & Window

Quick Learner Quebec
Jun 22, 2016
Quick Learner from Quebec
Jun 22, 2016
Tandem patio door roller nylon
Do you know what model is this? Thank you,
Home Owner Wilmington, DE 19803
Jun 22, 2016
Home Owner from Wilmington, DE 19803
Jun 22, 2016
Replacement of weather stripping in casement windows
I have CertainTeed Bryn Mawr casement windows and MI Co. referred me to you for replacement weather stripping for these windows. Each casement is approx. 26" x 64". There a 11 windows on my porch but only 4 need new stripping. Thanks for any help.
Home Owner Mooresville, NC
Jun 22, 2016
Home Owner from Mooresville, NC
Jun 22, 2016
door handle internal spring broke looking for spring
door handle internal spring has broken, looking for spring or assembly, color = dark brown/mocha
Quick Learner O'Fallon, MO
Jun 21, 2016
Quick Learner from O'Fallon, MO
Jun 21, 2016
Pivot shoe size
I am trying to find a replacement pivot shoes for my windows. Attached is a photo and I have provided measurements of current pivot show as well. I
Contractor R.I.
Jun 21, 2016
Contractor from R.I.
Jun 21, 2016
Replacement for Tilt Window Stops
I am looking for 12 window tilt stops.
Home Owner Wantagh, NY
Jun 21, 2016
Home Owner from Wantagh, NY
Jun 21, 2016
Replacement Pella part needed
See picture of broken latch for screen. Please advise. Thanks.
Quick Learner Bedminster, NJ
Jun 21, 2016
Quick Learner from Bedminster, NJ
Jun 21, 2016
Wrong zigzag pattern on operator.
Hi I ordered 39-090. How can I do the exchange? It seems the product I saw online is wrong. Please advise Product Code: 39-188 we will send the part if you can verify.. From what we got 39-090 it is wrong part See the pic... Top item we received wrong part... Need to match zigzag botto ... (cont.)
Quick Learner Ridgecrest, CA
Jun 21, 2016
Quick Learner from Ridgecrest, CA
Jun 21, 2016
Alenco vinyl window glazing
Please see attached photos of glazing for our Alenco dual pane single hung windows. The glazing has cracked on several windows so we would like to replace before putting the house on the market.
Quick Learner USA
Jun 21, 2016
Quick Learner from USA
Jun 21, 2016
Window operator identification needed
first picture is from outside. Second is inside showing broken part. Third photo is inside showing how it should look. Thanks for your help.
Home Owner Lyman, Maine
Jun 21, 2016
Home Owner from Lyman, Maine
Jun 21, 2016
Question for using 39-077 for windows on a horse stall
I have a situation with barn windows in my horses' stalls. They are hinged and open outward. They are held open with screen door springs attached behind them when they are opened. When they are open they still bang against the barn vinyl siding in the wind, and are too high up from the ground for ... (cont.)
Home Owner New Mexico
Jun 21, 2016
Home Owner from New Mexico
Jun 21, 2016
Replacement Channel Balance for a Non-Tilting Window
Need a replacement channel balance for my non-tilting window. It measures 29" in length. I believe the ends are 19-002 and 15-002. The bottom shoe is 1" in length. I believe based on the code it is a 2860 option as well. Appreciate your help to make sure it is correct.
Quick Learner Chantilly, VA
Jun 21, 2016
Quick Learner from Chantilly, VA
Jun 21, 2016
windows parts identification
Please see attached images of the parts I need. I believe one is called tilt-latch (in pair) and other one is balance tilt. Tilt-latch measurements is in the picture.....balance tilt is about ~1.9 x 0.8. Please send me the URLs of the compatible parts. Thanks, muhammad
Quick Learner Bradenton, FL
Jun 21, 2016
Quick Learner from Bradenton, FL
Jun 21, 2016
How do I remove lower window to repair replace glass?
How do I remove window to replace the glass?
Quick Learner
Jun 21, 2016
Quick Learner
Jun 21, 2016
Searching for L-1567-I part for vinyl window
Part for vinyl window. Has L-1567-I on it.
Home Owner USA
Jun 21, 2016
Home Owner from USA
Jun 21, 2016
Identify a window part
Can you identify the non-tilt window spiral balance? It was from a window build in 1994. The metal casing is 5/8 inches thick and 30 inches long. The spring is about 17 5/8 inches long. It has "f 2910" imprinted on the metal. A piece of plastic broke off the top of the spiral balance. I assume I sh ... (cont.)
Quick Learner San Francisco, CA 9411...
Jun 21, 2016
Quick Learner from San Francisco, CA 94118
Jun 21, 2016
Need 2 different window CHANNEL BALANCES,
I need two different window channel balances: 2040-K B.S.I. 21 inch long bar, 0.5 inch wide Quantity needed: 7 2090-I B.S.I. 21 inch long bar, 0.5 inch wide Quantity needed: 3 I have uploaded a PDF with pictures of the markings and end caps Can I order them from you? Yours, Roge
Handy Person Anacortes, WA
Jun 21, 2016
Handy Person from Anacortes, WA
Jun 21, 2016
multi point window lock
No identifying marks on lock or windows. 3 7/8 centers on fasteners. Fork is 1 1/8 from lock face or 1 7/16 from mounting surface flange. Lock width is 3/4" and length overall is 4 1/2".
Home Owner Santa Rosa, CA 95404
Jun 21, 2016
Home Owner from Santa Rosa, CA 95404
Jun 21, 2016
Lost locking mechanism
The latch on the slider wouldn't stay locked so tried to remove but it fell to the inside bottom of the frame. I need a replacement w/ instillation instruction. The slot for the lock is 3 inches w/ the screw holes 3.5 inches apart. Images attached should help identify what replacement part. ... (cont.)
Home Owner Marietta, GA.
Jun 21, 2016
Home Owner from Marietta, GA.
Jun 21, 2016
Atrium Aluminum Tilt-Out Double Pane Windows
Atrium - AB-1 Series 900 ANSI/AAMA 101-93 DH-R30MST:3860 House built in 199 3 inches by 1 inch (see picture attached) Some of the plastic window locks have been broken off and need replacement. Was told by Atrium to contact you to order the part if available .... or for advice on where to fi ... (cont.)
Home Owner Santa Fe NM
Jun 21, 2016
Home Owner from Santa Fe NM
Jun 21, 2016
sliding glass door lock
Part of the latch has snapped off so we can not lock our sliding glass door.So we need to replace the lock mechanism. The handles are ok.