Viewing all customer Discussions for:
Door & Window

Professional Naperville, IL
May 20, 2016
Professional from Naperville, IL
May 20, 2016
Quick Learner Indianapolis, IN
May 20, 2016
Quick Learner from Indianapolis, IN
May 20, 2016
Sash support parts
Can you look at the attached pictures and determine what is needed? Thanks for any help you can provide.
Quick Learner USA
May 20, 2016
Quick Learner from USA
May 20, 2016
How to replace a 23 1/2 " S 900 balance
Hi there, I am about to replace the spiral balance in several windows. The problem I have now is that the measure of the original spiral is 23 inches and a half. What do you suggest? I should go with the shorter (23") or the longer (24").
Quick Learner Palo Alto, CA
May 20, 2016
Quick Learner from Palo Alto, CA
May 20, 2016
replacement casement operator
I have a broken "Entry Card Truth" operator. The base plate is 5" long and marked 40471 The bent arm is marked 30824R and the short arm is marked 20810. The long arm is about 9". Cover and handle are white.
Home Owner Ohio
May 20, 2016
Home Owner from Ohio
May 20, 2016
Truth Crank - Left arm operator?
Hi there! I need to replace a casement window crank. I still need to figure out how best to remove the old one from the vinyl window, but that's a different story. Can you help me find the right replacement part? Existing operator is Truth and appears to be a single arm.
Quick Learner
May 20, 2016
Quick Learner
May 20, 2016
info on balances
I need a video on replacing spiral balances. I have some extras that I can use and/or need to replace the ones in the current windows. All windows are TG from seasonall.
Quick Learner Doors and Windows
May 20, 2016
Quick Learner from Doors and Windows
May 20, 2016
Pivot shoe bar
Greetings. I need to order the replacement bar that goes from the window to the pivot shoe, at the bottom of the window. That snapped off, and now everything is free-falling. I don't see them right away on the order sheet. Thanks for any help that you can provide. It's a tilt window, made by F ... (cont.)
Quick Learner
May 20, 2016
Quick Learner
May 20, 2016
NEED IT ALL
I have a 1361316 number and everything needs to be replaced. Where can I find the cost? Ron
Quick Learner
May 20, 2016
Quick Learner
May 20, 2016
Searching for 14-45054
Looking for a window crank. Part number of item is 14-45054. Any advice and guidance would be appreciated. Thanks, David.
Quick Learner USA
May 20, 2016
Quick Learner from USA
May 20, 2016
Acorn balances...
We have metal tilt out window want to replace springs. metal part 28 inches spring 18 5/8 . There is plastic part on top window where it attaches that does not look like your website see pics. Do I need 2 stops 55-063, 1 tool 75-006, 2 5/8" tube balance do I get 600 series?
Home Owner Abbotsford, BC
May 20, 2016
Home Owner from Abbotsford, BC
May 20, 2016
Sliding door wheels
The wheels are toast. I get a pretty good workout opening and closing it. I cannot see any numbers or markings on them.
Home Owner Orange, CA
May 20, 2016
Home Owner from Orange, CA
May 20, 2016
Replacement Part Needed
Hi I am not sure which replacement part I need. Please see picture. Please advise. Thank you for your help. Sincerely, Helmut
Contractor Torrance, CA
May 20, 2016
Contractor from Torrance, CA
May 20, 2016
Certainteed Tilt Latch ID
Please contact me to help ID this part. I need qty 2 minimum. Duncan
Quick Learner Alabama
May 20, 2016
Quick Learner from Alabama
May 20, 2016
Window Hardware Replacement
Good morning. I have a 2" tilt window that has a broken plastic piece on the top. I have taken a picture and attached it. When I researched the code on the piece it brought me to your company. Could you please tell me if you have a similar/exact piece that I need to replace this? Thank you so ... (cont.)
Quick Learner Covesville, VA
May 20, 2016
Quick Learner from Covesville, VA
May 20, 2016
Replacement tilt latch
I need to replace the Tilt latches on the bottom window. The measurements are 1 inches by 3 Inches with two inches between the screws on Center. The depth is 3/8 inch. The measurement across the outer edges of the screws is 2 5/16 inches
Home Owner USA
May 20, 2016
Home Owner from USA
May 20, 2016
Window Channel Balance
I need to replace a broken Channel Balance for my slide up window. The channel balance is 26
Quick Learner New Hampshire
May 20, 2016
Quick Learner from New Hampshire
May 20, 2016
when to go to double rollers?
Do you know if usually sliding windows, about 2 feet across by 53 inches high, would take two wheels? This one is in, but I can barely open the window. Thanks, Kathy
Quick Learner USA
May 20, 2016
Quick Learner from USA
May 20, 2016
Balance length identification
I found on the side of my window printed with the information below: Sash: 35.437 x 29.125 Which length should I use ordering the spiral balances? Thanks for your help.
Distributor new hope
May 20, 2016
Distributor from new hope
May 20, 2016
window Crank
Can you find this window crank?
Home Owner Cincinnati, Ohio
May 20, 2016
Home Owner from Cincinnati, Ohio
May 20, 2016
need replacement parts
Hello, My name is Dave. I am trying to find replacement spiral balances for my non-tilt windows. Our home was built in 1968 and I'm assuming these are original. Tube length is 27" Tube diameter is 5/8" Tip color is white. I have attached a picture as well. I found the 27" Series 500 ... (cont.)