Viewing all customer Discussions for:
Door & Window

Handy Person Gaithersburg, MD
May 10, 2016
Handy Person from Gaithersburg, MD
May 10, 2016
Window parts
I wanted to send these pictures in regards to the items we need to order from your company. Can you please send me the correct parts and size. We have sent you a picture showing the sizes. Please send me the info as soon as possible to start the order. Thank you for all your help. ... (cont.)
Quick Learner
May 10, 2016
Quick Learner
May 10, 2016
Casing used with 39-146
Does the casing come with39-146?
Home Owner Old Greenwich, CT
May 10, 2016
Home Owner from Old Greenwich, CT
May 10, 2016
replacement lock set
I have attached 3 pictures of an old set removed from an exterior door. I need to replace the whole set. Can you help? Thank you
Home Owner Kingsville, MD
May 10, 2016
Home Owner from Kingsville, MD
May 10, 2016
Need support bracket
Two out of three support brackets on my name brand unknown sliding glass door are broken.can you help?
Home Owner San Antonio
May 10, 2016
Home Owner from San Antonio
May 10, 2016
replacement window bead
I attached a photo of my damaged window beads. I tried to replace with 55-180 but the dimensions of the ones you sent did not match the posted dimensions so it did not fit. Which one would really work?
Home Owner Martinez ca
May 10, 2016
Home Owner from Martinez ca
May 10, 2016
Catch system of lock patio door
I misplaced the catching system for our patio door when we installed the pet door and I can't find it. I need to purchase a new one, but I can't find it anywhere. Mfr: PHP-28 Series 870 type patio door.
Contractor princeton nj
May 10, 2016
Contractor from princeton nj
May 10, 2016
window balances
i think i have 140 coil balances they are single coil they are not marked that i can see I measured the window sash will that help in getting the correct size coil
Quick Learner
May 10, 2016
Quick Learner
May 10, 2016
Anderson Sash Balance
Are these pictures good enough to identify the parts I need? I can remove them and take more pictures if I have to. Note the sticker marked 9-31, and the number 8-85 stamped into the metal. Thanks for the help
Landlord Philadelphia, PA
May 10, 2016
Landlord from Philadelphia, PA
May 10, 2016
Order needed to be placed for window balances
Good Morning, Please see attached picture and advise if we can place an order for 2 sets of window balances. Thanks so much!
Quick Learner USA
May 10, 2016
Quick Learner from USA
May 10, 2016
Replacement hardware for my Anderson Awning windows
I am in need of replacement hardware for my Anderson Awning windows. I called Anderson and their part number is #0333808. I am attaching some pictures and from your site, I believe the parts we need are awning operator kit code 39-389 and anderson operator cover 39-286. The arms are 16" long. I ... (cont.)
Quick Learner Burlingame, ca
May 10, 2016
Quick Learner from Burlingame, ca
May 10, 2016
Truth window crank replacement
Hello, I'm looking for a whit window crank replacement. I'm not sure what brand of window I have, but the crank says made in the USA and the crank brand says Truth. Any help finding a replacement crank is greatly appreciated.
Handy Person Rapid City SD
May 10, 2016
Handy Person from Rapid City SD
May 10, 2016
carefree window replacement parts.
I found a post on your web site about replacement spiral balances for tilt windows that would work on Carefree windows. I ordered two 900-27 spiral balances. My bad they should have been 900-26. the end that fits in the pivot lock shoe does not fit in the shoe in my windows the two nubs as I call th ... (cont.)
Quick Learner Orlando, Fl
May 10, 2016
Quick Learner from Orlando, Fl
May 10, 2016
Need help identifying window channel balance
Hi. I need two 1/2" window channel balances 30" long. Please see the attached pictures. There is no part number on the balances and other than the information below there is no manufacturers name on the Windows. There are two stickers on the window. One says Series Mark40/50 SH W.B., AAMA /NWDA ... (cont.)
Home Owner San Diego CA
May 10, 2016
Home Owner from San Diego CA
May 10, 2016
Need a replacement Patio Door Latch Keeper
I need a replacement latch keeper that looks like the one in my picture. I believe it is either a Pela or Viking door but I am not sure which. Unfortunately I am 450 miles away from the property and cannot verify the depth of the keeper needed. I enclosed a picture of the associated latch mechanis ... (cont.)
Home Owner California
May 10, 2016
Home Owner from California
May 10, 2016
10 inch balance spring
The metal part is 9/16" x 5/8" x 10" long
Quick Learner Springfield, VA
May 10, 2016
Quick Learner from Springfield, VA
May 10, 2016
Replacement Rollers Needed
Please see the attached photo. Customer did not want us to remove the existing rollers without a replacement on hand. Can you identify the part?
Quick Learner Justice, Il
May 10, 2016
Quick Learner from Justice, Il
May 10, 2016
95-205. As replacement
I saw a post about 95-205 being used as a replacement for the Bayform as pictured was it determined if it would fit
Quick Learner Oregon
May 10, 2016
Quick Learner from Oregon
May 10, 2016
Channel balamce
Hi! These are .5 inch wide, 27 inches long. I can't seem to find the correct match for the connectors. Any help would be very appreciated.
Handy Person New York
May 10, 2016
Handy Person from New York
May 10, 2016
Andersen Amerock Lever Window Operator
Hello, Have Andersen awning windows throughout the house with the Amerock/Lever Roto-Lock design hardware and Flexivent windows...from 1968-1972. They are currently the swing/pivot style handles, not rotating crank. Seems a lot of pressure must be put on the handles, unit and gears to swing the ... (cont.)
Home Owner Mantoloking NJ
May 10, 2016
Home Owner from Mantoloking NJ
May 10, 2016
Weathershield Recessed Lock Raised Jamb Keeper
Hi - I need a Weathershield Recessed Lock Raised Jamb Keeper. It is Weathershield part number 971452. Do you have that? Thank you.