Viewing all customer Discussions for:
Door & Window

Home Owner Calgary, Canada
Feb 8, 2016
Home Owner from Calgary, Canada
Feb 8, 2016
Tilt Window Latch Beige
Hi. I can find these latches in white in my hometown of Calgary, Canada but not in beige. They look like your product code 26-244 and 26-243 but I can't be sure.
Quick Learner Grenada
Feb 8, 2016
Quick Learner from Grenada
Feb 8, 2016
Corner Screen Roller Assembly stainless steel
Do you have an assembly like this in stainless steel?
Handy Person Cape Coral, FL
Feb 5, 2016
Handy Person from Cape Coral, FL
Feb 5, 2016
sash springs and locks
I couldn't seem to match any pictures with mine. I have 4 different lengths and going to need 20 replaced. STAMPED NUMBERS ARE AS FOLLOW, 2730 bs1 tc, 1710, 2140, 2930. I will send more pictures. Thank you for your help.; Mark
Quick Learner Virginia
Feb 5, 2016
Quick Learner from Virginia
Feb 5, 2016
Window latch
Please assist with letting me know if you have a compatible product
Quick Learner Lexington, ky
Feb 5, 2016
Quick Learner from Lexington, ky
Feb 5, 2016
Need replacement Tilt Sash Window Latch
I need a pair of replacements tilt sash latches for a Pennco window, or a window with pennco hardware. 2 5/8" X 11/16 wide top X 7/16" Deep X 1/2 inch wide insert area. Numbers on item Pat. # 5,671,958
Home Owner Ohio
Feb 5, 2016
Home Owner from Ohio
Feb 5, 2016
rotating cilinder broke
I would appreciate any help, the mechanism seems to be working fine but only the cylinder is loose and broke. Attached are the pictures from my windows systems that you don't seems to have exactly as these ones. Could you help me understand what I need to change and what will be the part that I need ... (cont.)
Home Owner Deltona Florida
Feb 5, 2016
Home Owner from Deltona Florida
Feb 5, 2016
Snap In Glazing for windows
Trying to find a match for Snap In Glaze. Ordered some but was the wrong style so I am looking for your help. bronze or black will work I have attached picture and measurements Thanks Dan
Handy Person Walnut Creek CA
Feb 5, 2016
Handy Person from Walnut Creek CA
Feb 5, 2016
Balances missing
I have a Philips single hung window that the balances are missing on, I have no information other than that it is a philips window, single hung clear on bottom with grids on top fixed sash. there is no takeout clip as shown in your video. When I remove the bottom sash, there was a plastic piece att ... (cont.)
Landlord OKC
Feb 5, 2016
Landlord from OKC
Feb 5, 2016
Home Owner Olympia Washington.
Feb 5, 2016
Home Owner from Olympia Washington.
Feb 5, 2016
Home Owner Minnesota
Feb 5, 2016
Home Owner from Minnesota
Feb 5, 2016
Thumb latch 82-241 mortise still catches
Great web site! Sure enough, I ordered this part, but it still 'catches' and does not close, so I assume the comment about the internal mortise is broken and needs to be replaced is true. that looks a whole lot more complicated. But can you please tell me what part(s) I need to order. Are there ... (cont.)
Home Owner
Feb 5, 2016
Home Owner
Feb 5, 2016
Viking window lock
Hi, Do you carry this part? Our approximately 2.5 inches in length. If you carry this part, what is the cost? Thanks a bunch! Norma
Quick Learner Windsor, CT
Feb 4, 2016
Quick Learner from Windsor, CT
Feb 4, 2016
Larger shelf bracket needed
I received my order today of (12) 32-313 : Shelf Brackets, but unfortunately, I did not order the right item. I am attaching a couple of photos to show the size I need (on the left) in comparison to what I ordered (on the right) I would like to return my shipment, but reorder the correct item in t ... (cont.)
Home Owner USA
Feb 4, 2016
Home Owner from USA
Feb 4, 2016
Milgard Window Balance
I am trying to identify my Milgard window balance channel. It is 21 inches long without the plastic ends. The window weights 22.4 pounds. The channel is 1/2 inch wide and the markings on it are as follows. 20 5 FV CMC 7.
Handy Person Albion Calif
Feb 4, 2016
Handy Person from Albion Calif
Feb 4, 2016
Patio door corrosion
dissimilar metal corners in Acorn patio sliders in a saltwater environment corrode due to electrolysis. Looking for all nylon corners and all nylon roller assembly as a fix. Do such parts exist? Any metal even stainless in contact with the aluminum frame will fail eventually. Suggestions?? ... (cont.)
Home Owner
Feb 4, 2016
Home Owner
Feb 4, 2016
Professional High Point, NC
Feb 4, 2016
Professional from High Point, NC
Feb 4, 2016
Operation Crank (window)
Trying to replace this window crank
Home Owner Eastampton, NJ
Feb 4, 2016
Home Owner from Eastampton, NJ
Feb 4, 2016
Pivot bars
I am trying to locate pivot bars (see attached picture) for the windows in my home. I believe the windows were installed around 2003? I not sure who manufactures them as all I have to go by is the slips of paper in the window jams (see attached picture), but I believe thy maybe Certainteed Windows. ... (cont.)
Contractor Sterling Va
Feb 4, 2016
Contractor from Sterling Va
Feb 4, 2016
Can't find this glazing bead
This bead is used to hold in a 7/8" IG, aluminum frame window. Tried to use a similar and slightly smaller bead but it rolls behind the glass. It measures 1x3/4.
Quick Learner sacramento
Feb 4, 2016
Quick Learner from sacramento
Feb 4, 2016
Please help me identify window channel balance
This channel balance is for a non-tilt window. It is 1/2 inch in width and 28 inches in length. It says 27 4 HO Caldwell. Thanks Donny